About Service Products Parts. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair goods. Refurbished parts which are of equivalent condition than the defective part is guaranteed by supplier. In the event products or replacement parts are not available in the market anymore, or otherwise, the supplier at its discretion, may replace with an alternative product with equivalent functions and performance or alternatively provide a refund on the remaining annually depreciated value of the purchase price as per the method detailed in the ‘Compensation Scheme below’. The refund scheme factors in a fair usage determinant and a corresponding reduction in compensation based on the age of the battery and the number of actual cycles the battery has endured.
1 When used with originally installed inverter and charge/discharge rate of 0.5 C (Maximum 2.5kW) 2 Storing solar energy generated either by an onsite PV array or via grid charging and using this energy for daily self-consumption and/or back-up power.
About Service Products Parts. Refurbished replacement units or accessory may be used as replacement for faulty units. AOBOET guaranteed which performance is equal to or higher than the replaced device. If the product is no longer sold in the market, AOBOET would replace it with different kind of product with equal or higher functions and performances, or the residual annual depreciation value of the buyer paid price within the time limit for performance guarantee.
About Service Products Parts. Service product or accessory could be used as new or refurbished condition and AOBOET guaranteed which performance is equal to or higher than replaced device. If the product is no longer sold in the market, AOBOET would replace it with different kind of product with equal or higher functions and performances, or the residual annual depreciation value of the buyer paid price within the time limit for performance guarantee.
About Service Products Parts. Service product or accessory could be used as new or refurbished condition and CFE guaranteed which performance is equal to or higher than replaced device. If the product is no longer sold in the market, CFE would replace it with different kind of product with equal or higher functions and performances, or the residual annual depreciation value of the buyer paid price within the time limit for performance guarantee. Whether to repair or replace the Product will be determined by CFE in its sole discretion. Claims under this warranty must be made from authorized distributor whom the product was purchased. Meanwhile, you must notify your distributor or CFE of a claim by: - Give a call or E-mail to your distributor; - Contract with CFE hotline or Email us directly. within 48 hours of a faulty discovered. The following items must be included: The original purchase receipt or equal valid document; Description of the alleged defect(s) to your distributor or CFE after service hot; line or send email to CFE; The product’s serial number and the initial installation date. If you suspect the battery to be faulty, the unit should be returned to appointed distributor at the cost of the customer at approved costs. Having been checked by designated expert, if the unit is deemed faulty, we will dispatch a REPLACEMENT or FIXED unit and would credit the cost of returning the unit to us for testing (based on standard acceptable logistical costs).
About Service Products Parts. Service product or accessory could be used as new or refurbished condition and OUCO guaranteed which performance is equal to or higher than replaced device. If the product is no longer sold in the market, OUCO would replace it with different kind of product with equal or higher functions and performances, or the residual annual depreciation value of the buyer paid price within the time limit for performance guarantee.
About Service Products Parts
