Common use of First Line Support and Key Users Clause in Contracts

First Line Support and Key Users. 6.1.1. Customer has the sole responsibility for organizing first line and end-user support to its Users, with adequately trained and qualified personnel; support related training may be provided by IFS as a Chargeable Service.

Appears in 15 contracts

Samples: End User License Agreement, End User License Agreement, End User License Agreement

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First Line Support and Key Users. 6.1.1. Customer 6.1.1.Customer has the sole responsibility for organizing first line and end-user support to its Users, with adequately trained and qualified personnel; support related training may be provided by IFS as a Chargeable Service.

Appears in 2 contracts

Samples: Eula – Software, Eula – Software

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