FREQUENT FLYER MILES. Notwithstanding any existing Company policy to the contrary, the Company shall allow the Executive to retain the Frequent Flyer miles acquired as a result of travel on behalf of the Company.
FREQUENT FLYER MILES. The Company will transfer of the Bonus Miles allocated to Client’s Frequent Flyer account based on purchases made by the booking Client, within 30 days of the completion of travel. The miles will be awarded under the terms and conditions of the partner airline’s Frequent Flyer Program. If it is determined that the Company or the Client does not meet the requirements of the program, Xxxxx will not be awarded and no compensation will be made to the Client. If the client fails to provide a correct Frequent Flyer account number, during the booking, the Client forfeits the right to miles earned from the purchase made. Stay Connected Program The Company offers the use of a local/regional mobile telephone and USB modem during all organized Tours, to all Clients that book a Tour with the Company via our website. The devices will be made available to the Client upon arrival in the Country/Region. Communication charges are the responsibility of the Client and are charged in the form of pre-paid credit, which can be purchased from local suppliers. At the end of the Tour the Client shall return the devices in good working order. Failure to return the telephone or modem, or damage to either item will result in a charge to the Client not to exceed $50 per item. The Company will not reimburse the Client for any unused communication credits. The Company requests that any Client not wishing to participate in the Stay Connected Program, to inform us of their desire prior to departure.
FREQUENT FLYER MILES. A Company that charges a traveler who reserves a vehicle under the terms of this agreement for any of these items must refund the traveler or Government, as applicable, the cost of these items when the Company is presented with evidence of charges for these items for a traveler who reserved under the terms of this agreement in accordance with the instructions provided in Appendix F, “Repayment of Overcharges.” 10 Company Points of Contact The Company will identify the following points of contact for DTMO in Appendix C, “Company Points of Contact.” • Primary Company Point of Contact: A Company employee available to the DTMO for all rental vehicle collision, loss, or damage incidents, overcharges, and service complaints or commendations. • Secondary Company Point of Contact: A Company employee at the same reporting level or junior to the Primary Company Point of Contact authorized to manage the same issues as the Primary Company Point of Contact on a day-to-day basis or in the Primary Company Point of Contact’s absence. Identification of a Secondary Company Point of Contact is optional, but the Secondary Company Point of Contact may not be a retail or general customer service team. • Senior Company Point of Contact: A Company employee senior to the Primary Company Point of Contact available to DTMO for discussion of high-level concerns. Company Data Point of Contact: A Company employee available to DTMO for discussion of all matters concerning data reporting laid out in Appendix D, “Rental Car Reporting.” The Company Data Point of Contact will be responsible for receiving and responding to file processing reports and data validation error reports.
