General Guidance. In order to facilitate evaluation, and avoid omission or under- valuation of any individual job feature, the broad Knowledge and Skills area has been divided into a number of discrete factors. As a general rule, a specific type of knowledge and skill should be evaluated under only one of these factors, but distinct aspects of a skill may be evaluated under different factors, for example:- where sufficient knowledge of the structure, syntax and alphabet of a language other than English is required, for example, for translation or drafting purposes, then the level of knowledge required should be assessed under the Knowledge factor. Word Processing/ Typing Knowledge and Skills: knowledge of how to operate a typewriter or computer keyboard and of associated lay-out techniques or software packages should be assessed under the Knowledge factor: and: the dexterity and co-ordination skills needed to achieve required standards of accuracy and speed should be assessed under the Physical Skills factor.
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Samples: National Agreement on Pay and Conditions of Service, National Agreement on Pay and Conditions of Service, National Agreement on Pay and Conditions of Service