Grievance Level One. The grievant shall bring his/her written grievance to his/her immediate supervisor and to Human Resources with the object of resolving the matter. This step shall be taken no later than ten (10) working days after the date on which the action giving rise to the grievance occurred. The employee shall specify the Agreement Article, policy, or regulation that he/she believes has been misapplied. This statement will remain consistent throughout the entire grievance process. The immediate supervisor shall hold a hearing within ten (10) working days of receipt of the grievance, and render a written decision within ten (10) working days of the hearing. At this level, an Association representative may be included to represent the employee as requested.
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