Grievance System. Contractor shall have a formally structured Grievance system that is compliant with Sections 45 of the Managed Care Reform and Patient Rights Act, 215 ILCS 134, and 42 C.F.R. Parts 431 Subpart E and 438 Subpart F to handle all Grievances and Appeals subject to the provisions of such sections of the Act and regulations.
Appears in 3 contracts
Samples: Contract for Health Services, Contract for Health Services, Contract for Health Services