HANDLING COMPLAINTS. 11.1 CONTRACTOR shall develop, operate, and maintain procedures for receiving, investigating, and responding to Client’s complaints, including Civil Rights complaints, requests for COUNTY reviews, negative comments and other complaints relating to services provided under this Agreement.
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Samples: Agreement
HANDLING COMPLAINTS. 11.1 12 10.9.1 CONTRACTOR shall develop, operate, and maintain procedures 13 for receiving, investigating, investigating and responding to Client’s provider and Participant 14 complaints, including Civil Rights complaints, requests for COUNTY reviews, 15 negative comments and other complaints relating to services provided under 16 this Agreement.
Appears in 1 contract
Samples: 1 Agreement
HANDLING COMPLAINTS. 11.1 CONTRACTOR shall develop, operate, and maintain procedures for receiving, investigating, and responding to Client’s PARTICIPANT(s)’ complaints, including Civil Rights complaints, requests for COUNTY reviews, negative comments and other complaints relating to services provided under this AgreementAGREEMENT.
Appears in 1 contract
Samples: License Agreement
HANDLING COMPLAINTS. 11.1 10.9.1 CONTRACTOR shall develop, operate, and maintain procedures 10 for receiving, investigating, investigating and responding to Client’s provider and Participant 11 complaints, including Civil Rights complaints, requests for COUNTY reviews, 12 negative comments and other complaints relating to services provided under 13 this Agreement.
Appears in 1 contract
Samples: cams.ocgov.com