Hang-ups. Incoming telephone calls from Customers shall not exceed an abandonment rate of five percent (5%).
Appears in 4 contracts
Samples: Recycling Services Agreement, Waste Services Franchise Agreement, Collection Services Agreement
Hang-ups. Incoming telephone calls from Residential Customers shall not exceed an abandonment rate of five percent (5%).
Appears in 2 contracts
Samples: Collection Services Agreement, Residential Solid Waste Franchise Agreement
Hang-ups. Incoming telephone calls from Customers shall not exceed an abandonment rate of five percent (5%)percent.
Appears in 1 contract
Samples: Services Agreement
