Help Line Support. Where the selected Services option includes help line support, Avaya will provide it in accordance with the coverage option (service hours, target response intervals, etc.) that Customer has selected in the Order or SOW.
Appears in 5 contracts
Samples: Services Agreement General Terms, Services Agreement General Terms, support.avaya.com
Help Line Support. Where the selected Services option includes help line support, Avaya will provide it in accordance with the coverage option (service hours, target response intervals, etc.) that Customer has selected in the Order or SOWselected.
Appears in 5 contracts
Samples: Services Agreement, Tips Vendor Agreement, Maintenance Agreement
Help Line Support. Where the selected Services option includes help line support, Avaya will provide it in accordance with the coverage option (service hours, target response intervals, etc.) that Customer has selected in the Order or SOWand purchased from Avaya.
Appears in 1 contract
Samples: support.avaya.com