Host Site Performance. Performance monitoring and tuning will be performed as necessary to maintain an average in network interactive response time. “In network” is defined as any point between which the data packet enters the SunGard environment and subsequently departs the SunGard environment. Any point of communications outside of the SunGard protected network environment, shall be deemed as “out of network.” SunGard is not responsible for Internet connectivity and/or performance outside the internal SunGard host site infrastructure.
