Important Information About Your Checking Account i. Substitute Checks and Your Rights: original check.” You may use a substitute check as proof of payment just like the original check. Some or all of thechecks that you receive backfrom us maybe substitute checks.This noticedescribes rightsyou havewhen you receivesubstitute checks from us.The rights in this notice do not apply tooriginal checksor toelectronic debits toyour account. However, you have rights under other law with respect to those transactions. Theamountofyourrefundunderthisprocedureis limitedtotheamountofyour lossorthe amount of the substitutecheck, whichever is less. You also are entitled to interest on the amount ofyour refund if youraccount is an interest-bearing account. If yourloss exceeds the amount of the substitute check, you may be able to recover additional amounts underotherlaw. Ifyou usethisprocedure, you mayreceive up to$2,500.00 ofyourrefund (plus interest if your account is an interest-bearing account) within10 businessdaysafter wereceivedyourclaim and theremainderofyourrefund (plusinterest ifyouraccount is an interest-bearing account) not later than 45 calendar days after we received yourclaim. Wemayreversetherefund (including anyinterestonthe refund) ifwelaterareable to demonstratethat thesubstitutecheck wascorrectlyposted toyouraccount. Your claim must include:
(1) A description of why you have suffered a loss (for example, you think the amount withdrawn was in correct);
(2) An estimateof the amount ofyour loss;
(3) An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and
(4) A copy of the substitute check and/or the following information to help us identify the substitute check: the check number, the name of the person to whom you wrotethe check, and the amount of the check.
Important Information About Your Checking Account. What is a substitute check? What are my rights regarding substitute checks? How do I make a claim for a refund?
Important Information About Your Checking Account. What is a substitute check? To make check processing faster, federal law permits banks to replace original checks with “substitute checks.” These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of a substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a substitute check as proof of payment just like the original check. How do I make a claim for a refund? If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your account, please contact us at: Financial Federal Bank
Important Information About Your Checking Account. What is a substitute check? To make check processing faster, federal law permits banks to replace original checks with “substitute checks.” These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of a substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a substitute check as proof of payment just like the original check. What are my rights regarding substitute checks? In certain cases, federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account (for How do I make a claim for a refund? If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your account, please contact us at: Financial Federal Bank
Important Information About Your Checking Account. What is a substitute check? To make check processing faster, federal law permits banks to replace original checks with “substitute checks.” These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of a substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a substitute check as proof of payment just like the original check. What are my rights regarding substitute checks? In certain cases, federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account (for example, if you think that we withdrew the wrong amount from your account or that we withdrew money from your account more than once for the same check). The losses you may attempt to recover under this procedure may include the amount that was withdrawn from your account and fees that were charged as a result of the withdrawal (for example, bounced check fees). How do I make a claim for a refund? If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your account, please contact us at: Financial Federal Bank Deposit Accounts in General. The Federal Truth-in-Savings Act requires that certain information be provided:
Important Information About Your Checking Account. What is a substitute check? What are my rights regarding substitute checks? How do I make a claim for a refund? Electronic Fund Transfer Services Your “ATM Card” and Your “ATM/Debit Card”
