Information we give you. 2.1 We will give you certain key information before a legally binding contract between you and us is made. If you want to see this key information, please:
2.1.1 click on the ‘My Orders’ tab in the My Account section of the website; or
2.1.2 read the acknowledgement email (see clause 3.3 of Section 1);
2.2 The key information we give you by law forms part of this contract (as though it is set out in full here).
Information we give you. 2.1. By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract between you and us is made. This key information is contained in this contract.
2.2. If we have to change any of this key information once you’ve agreed to these terms, we can only do this with your agreement.
Information we give you. Consumers only
2.1 This clause 2 applies to consumers only and not to those customers purchasing our goods or services for business purposes.
2.2 By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract between you and us is made (see the summary box below). We will give you this information in a clear and understandable way before you buy the goods and/or services from us. Some of this information is also set out in this contract, such as information on our complaint handling policy (see clause 11 (Disputes)).
1. the main characteristics of the goods and services you want to buy;
2. who we are, where we are based and how you can contact us;
3. the total price of the goods and services including any taxes (or where this cannot reasonably be worked out in advance, the manner in which we will work out the price);
4. the arrangements for payment, delivery/collection of the goods, carrying out the services and the time by which we will deliver the goods and/or carry out the services;
