Infrastructure and Shared Program Costs. The MA Department of Career Services is negotiating agreements on the specific infrastructure and shared program costs at the state level, including the method by which revenue and costs will be supported by each partner. Infrastructure, shared services, and operating costs will be fully transparent and made available to Partners throughout the year. The Partners will annually evaluate both shared and infrastructure costs to make recommendations for adjustments in infrastructure cost allocation methodology, and evaluate whether the shared cost activities are working to support the customer service strategies and identify any changes that might improve services.
