INSTALLATIONS AND SERVICE CALLS. (a) Comcast shall maintain a staff of employees sufficient to provide adequate and prompt service to its Subscribers. Comcast shall require that any employee or agent, including any subcontractor, who personally visits any residential dwelling, shall display a photo identification badge. Any vehicle used for installation, operation or maintenance activities by any Comcast employee or agent, including any subcontractor, shall prominently display the Comcast or Xfinity logo. (b) Standard installations will be performed within seven (7) business days after an order has been placed. “Standard” installations are those aerial installations that are located up to one hundred twenty-five (125) feet from the existing main distribution line.
Appears in 8 contracts
Samples: Cable Franchise Agreement, Cable Franchise Agreement, Cable Franchise Agreement
INSTALLATIONS AND SERVICE CALLS. (a) Comcast shall maintain a competent staff of well-trained employees sufficient to provide adequate and prompt service to its Subscribers. Comcast shall require that any employee or agent, including any subcontractor, who personally visits any residential dwelling, shall display a photo identification badge. Any vehicle used for installation, operation or maintenance activities by any Comcast employee or agent, including any subcontractor, shall prominently display the Comcast or Xfinity logo.
(b) Standard installations will be performed within seven (7) business days after an order has been placed. “Standard” installations are those aerial installations that are located up to one hundred twenty-five (125) feet from the existing main distribution linesystem.
Appears in 3 contracts
Samples: Cable Franchise Agreement, Cable Franchise Agreement, Cable Franchise Agreement