Interactive Voice. Response System fees, charged according to BISYS' standard rate schedule, and applicable to the level of service (e.g., basic, transaction, premium) selected;
Interactive Voice. Response System fees, charged according to SMC's standard rate schedule, and applicable to the level of service (e.g., basic, transaction, premium) selected; and Expenses associated with SMC's anti-fraud procedures and the performance of delegated services under the written anti-money laundering program ("AML Program") adopted by the Company.
Interactive Voice. Response System fees, charged according to Citi’s standard rate schedule, and applicable to the level of service (e.g., basic, transaction, premium) selected;
Interactive Voice. Response System fees, charged according to RFS’s standard rate schedule, and applicable to the level of service (e.g., basic, transaction, premium) selected; and Expenses associated with RFS’s anti-fraud procedures and the performance of delegated services under the written anti-money laundering program (“AML Program”) adopted by the Trust.
Interactive Voice. Response System fees, charged according to BISYS’ standard rate schedule, and applicable to the level of service (e.g., basic, transaction, premium) selected. All rights of compensation under this Agreement for services performed and for expense reimbursement and for payment of miscellaneous fees and charges shall survive the termination of this Agreement.
Interactive Voice. Response System
1. Contractor will provide an interactive voice response (IVR) toll-free telephone number, which shall be operative twenty-four (24) hours per day, seven (7) days per week, except for routine maintenance of the system.
2. Participants will be able to conduct routine Plan transactions and obtain account balance information through the IVR.
3. The State authorizes Contractor to honor Participant instructions, which may be submitted using the toll-free number, either through the IVR or a live representative.
Interactive Voice. Response (IVR) Contractor shall provide IVR Service that allows caller to hear prerecorded information played to them after making menu selections from their touchtone telephone. Caller may respond to system commands using the key pad, or, respond verbally to system request. IVR may be programmed to transfer calls automatically based on time of day, day of week, geographic origin and other parameters at a top level of the IVR.
Interactive Voice. Response System fees, charged according to ATIS’s standard rate schedule, and applicable to the level of service (e.g., basic, transaction, premium) selected; and
Interactive Voice. Response (IVR) – A payment system through which Customers utilize a toll-free number created by the Contractor to submit payments over an automated phone service. The Participant sends a file containing Customer information to the Contractor to allow the Contractor to authenticate the caller.
Interactive Voice. Response Unit (IVRU) - Call routing system (provided by Verso).
