Introduction and General Notes Sample Clauses

Introduction and General Notes. About this document. This Service Level Agreement (“SLA”) outlines the standard of performance expected when using Altia Service(s) and Altia Service(s) Support afforded under this Agreement, if Applicable. Altia’s SLA is Applicable to certain Customer(s) who are being provided Altia Service(s) under an SLA. Definitions, terms and interpretation. In this document, defined terms are contained within the Altia Legal Definition Schedule (“Definition Schedule”). Words capitalised in error appearing as a Term, or where words are intentionally not defined as Term(s) but are perceived by a Party as potentially being a Term, are to be given the meaning of the word, or words, in context, as determined by what a reasonable person, having been deemed responsibly capable for reviewing commercial agreement(s), would have understood the word(s). Definitions may be inferred from the subject of the section, and where appropriate, Terms may be defined ‘in line’ or their acronyms introduced. Agreement Generalisation. The Agreement in its entirety is geographically, currency and Altia Service(s) generalised, to ensure consistency in legal and commercial agreement(s). There may be clause(s), sections or reference to the Agreement and/or Agreement Supplementary Material that are not relevant to a specific Agreement between Altia and a Customer. Section Two of this document, the Agreement and each refenced Agreement Supplementary Material outlines Applicability for Party(s) to determine if the clause(s), sections or referenced Agreement Supplementary Material are in scope of the Agreement. Document Version. This document is made current at the date published and made available at xxxxx://xxxxx.xxxxxxxxxx.xxx (the “Reference Date”). The Reference Date determine(s) the Agreement entered into, which survives in perpetuity, through Order Form(s). Altia’s right to update, change or amend. Altia, from time to time, may update this document, the Agreement and Agreement Supplementary Material. If you are supplied Altia Service(s) by Altia, through an Agreement, you will be advised of changes to this Agreement or Agreement Supplementary Material through the ‘Notices to Parties’ section of Altia’s Master Services Agreement (“MSA”). Archived versions of Altia’s MSA and any Agreement Supplementary Material form the Agreement against the Reference Date can be found at xxxxx://xxxxx.xxxxxxxxxx.xxx. If there are any disputes to clause(s) of this document, the Agreement or Agreement Supplement...
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