Limits on Support Services Sample Clauses

Limits on Support Services. 4.1 Quadrotech shall have no obligation under this Agreement to provide Support Ser- vices in respect of any fault or error caused by:
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Limits on Support Services. 4.1 Where the total person-hours spent by the Provider performing the Support Services under Paragraphs 2 and 3 during any calendar month exceed 10 hours, then:
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Limits on Support Services. We have no obligation under these Terms of Use to provide support services in respect of any fault or error caused by (a) the improper use of the Transaction Platform, or (b) use of the Transaction Platform otherwise than in accordance with these Terms of Use.
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Limits on Support Services. 3.1. Where the total man hours spent by Veset providing support services under Clause 2 and 3 during any calendar month exceeds 3 hours for Non-Critical Issues, then Veset shall cease to have an obligation to provide any more support services to the Customer during that period; unless Xxxxx agrees to provide additional such support services to the Customer during that period subject to payment by the Customer of additional fees at Veset’s hourly rates applicable from time to time and such arrangement shall be subject to separate written agreement not covered by the terms of this Agreement.
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Limits on Support Services. We have no obligation under these Terms to provide support services for any fault or error caused by:
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Limits on Support Services. 4.1. Where the total person-hours spent performing the Support Services under Paragraphs 2 and 3 during any calendar week exceed 2 hours, then: (a) PACE will cease to have an obligation to provide those Support Services to You during that period; providing that (b) PACE may agree to provide additional such Support Services to You during that period, but the provision of such services will be subject to payment by You of additional Charges at PACE's standard hourly rates from time to time. All additional Charges shall be subject to the prior mutual agreement of the parties.
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Limits on Support Services. 5.1 The Support Services shall where practicable be provided remotely, save to the extent that the parties agree otherwise in writing.
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Related to Limits on Support Services

  • Support Services Rehabilitation, counselling and EAP’s. Support is strictly non- punitive, and can be accessed at anytime (self-identification of the need for help is strongly encouraged).

  • Technical Support Services 2.1 The strategic consulting services (the "Services"): Party A engages Party B to provide to Party A the strategic consulting services specified in Exhibit 1 attached hereto ("Exhibit 1") from the execution date of this Agreement.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Service Support During the Term of this Agreement, VNDS will provide reasonable telephone and e-mail customer service support to Registrar, not Registered Name Holder or prospective customers of Registrar, for nontechnical issues solely relating to the System and its operation. VNDS will provide Registrar with a telephone number and e-mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis. VNDS will provide a web-based customer service capability in the future and such web-based support will become the primary method of customer service support to Registrar at such time.

  • STUDENT SUPPORT SERVICES The Parties will identify and collaborate on measures to assist those students who may not be performing satisfactorily to succeed. The School will seek guidance from the College designee(s) in the areas of test preparation, tutoring, College Connection services, academic advising, and the development of an integrated support system for Students across the two institutions. Students will have access to the same or similar tutoring and other academic support as provided for other students in the School District, School and College. To promote academic success, the Parties will provide academic support services as may be needed. The School counselor and its designee will work to ensure Students receive pertinent information regarding higher education, financial assistance, and assistance waivers for tuition and fees. As needed, each Party will assist families as they complete initial application and admission requirements per the respective organizations’ processes. The School District will be responsible for non-academic counseling services and the College is authorized, but not required, to provide emergency counseling intervention services. See section 4 – Disability Support Services.

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

  • Academic Policies and Student Support Services X. Xxxx College courses offered as dual credit, regardless of where they are taught, follow the same syllabus, course outline, textbook, grading method, and other academic policies and procedures as the courses outlined in the Hill College policy manual, catalog, and student handbook. [TAC 19, Part 1, Chapter 4, Subchapter D, 4.85(g)(1)]

  • Software Support Services 6.1 The Software Support Services shall comprise:

  • Operations Support Systems Functions 9.1 Effective as of February 8, 2021, notwithstanding any other term or condition of the Amended Agreement or a Verizon tariff or SGAT, and subject to the transitional provisions set forth in Subsection 9.2 below, unbundled access to Operations Support Systems Functions will not be available from Verizon on or after February 8, 2021, except when such functions are used to manage other UNEs that remain available from Verizon, local interconnection, or local number portability.

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