Common use of Maintenance of Elements Clause in Contracts

Maintenance of Elements. 9.13.1 If trouble occurs with unbundled network elements provided by SBC-AMERITECH, CLEC will first determine whether the trouble is in CLEC’s own equipment and/or facilities or those of the End User. If CLEC determines the trouble is in SBC-AMERITECH’s equipment and/or facilities, CLEC will issue a trouble report to SBC-AMERITECH. 9.13.2 CLEC shall pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC reports a suspected failure of a network element and SBC-AMERITECH dispatches personnel to the End User’s premises or a SBC-AMERITECH Central Office and trouble was not caused by SBC- AMERITECH’s facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC shall pay Time and Material charges when SBC- AMERITECH dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH or in detariffed CPE provided by SBC-AMERITECH, unless covered under a separate maintenance agreement. 9.13.4 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 If CLEC issues a trouble report allowing SBC-AMERITECH access to the End User’s premises and SBC-AMERITECH personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH personnel are dispatched. Subsequently, if SBC- AMERITECH personnel are allowed access to the premises, these charges will still apply. 9.13.6 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereof. If more than one technician is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of SBC-AMERITECH performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of SBC-AMERITECH performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH performed other than on a normally scheduled workday. 9.13.7 If CLEC requests or approves a SBC-AMERITECH technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 If trouble occurs with unbundled network elements provided by SBC-SBC- AMERITECH, CLEC will first determine whether the trouble is in CLEC’s own equipment and/or facilities or those of the End User. If CLEC determines the trouble is in SBC-SBC- AMERITECH’s equipment and/or facilities, CLEC will issue a trouble report to SBC-SBC- AMERITECH. 9.13.2 CLEC shall pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC reports a suspected failure of a network element and SBC-AMERITECH dispatches personnel to the End User’s premises or a SBC-SBC- AMERITECH Central Office and trouble was not caused by SBC- SBC-AMERITECH’s facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC shall pay Time and Material charges when SBC- SBC-AMERITECH dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH or in detariffed CPE provided by SBC-SBC- AMERITECH, unless covered under a separate maintenance agreement. 9.13.4 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 If CLEC issues a trouble report allowing SBC-AMERITECH access to the End User’s premises and SBC-AMERITECH personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH personnel are dispatched. Subsequently, if SBC- SBC-AMERITECH personnel are allowed access to the premises, these charges will still apply. 9.13.6 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereof. If more than one technician is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of SBC-AMERITECH performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of SBC-AMERITECH performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH performed other than on a normally scheduled workday. 9.13.7 If CLEC requests or approves a SBC-AMERITECH technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 17.1.10.1 If trouble occurs with unbundled network elements provided by SBC-AMERITECHACS- ANC, CLEC LEVEL 3 will first determine whether the trouble is in CLECLEVEL 3’s own equipment and/or facilities or those of the End User. If CLEC LEVEL 3 determines the trouble is in SBCACS-AMERITECHANC’s equipment and/or facilities, CLEC LEVEL 3 will issue a trouble report to SBCACS-AMERITECHANC. 9.13.2 CLEC 17.1.10.2 LEVEL 3 shall pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC LEVEL 3 reports a suspected failure of a network element and SBCACS-AMERITECH ANC dispatches personnel to the End User’s premises or a SBCACS-AMERITECH ANC’s Central Office and trouble was is not caused by SBC- AMERITECHfound in ACS-ANC’s facilities or equipmentnetwork element. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges will be billed at amounts equal to those contained in the applicable state tariffsthis contract. 9.13.3 CLEC 17.1.10.3 LEVEL 3 shall pay Time and Material charges when SBC- AMERITECH dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH or in detariffed CPE provided by SBC-AMERITECH, unless covered under a separate maintenance agreement. 9.13.4 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested by XXXXX 0 for repair verification or cooperative testing, and the circuit facility did not exceed maintenance limits. 9.13.5 17.1.10.4 If CLEC LEVEL 3 issues a trouble report allowing SBCACS-AMERITECH ANC access to the End User’s premises and SBCACS-AMERITECH ANC personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBCACS-AMERITECH ANC personnel are dispatched. Subsequently, if SBC- AMERITECH personnel are allowed access to the premises, these charges will still apply.if 9.13.6 17.1.10.5 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereof. If more than one technician is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of SBCACS-AMERITECH ANC performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of SBCACS-AMERITECH ANC performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBCACS-AMERITECH ANC performed other than on a normally scheduled workdayworkday with a two-hour minimum callout. 9.13.7 17.1.10.6 If CLEC LEVEL 3 requests or approves a SBCan ACS-AMERITECH ANC technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC LEVEL 3 will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 6.1 The network elements provided by Windstream pursuant to this Attachment will be maintained by Windstream. XxXxxx or others may not rearrange, move, disconnect, remove or attempt to repair any facilities provided by Windstream, other than by connection or disconnection to any interface means used, except with the written consent of Windstream. 6.2 If trouble occurs with unbundled network elements provided by SBC-AMERITECHWindstream, CLEC XxXxxx will first determine whether the trouble is in CLEC’s XxXxxx'x own equipment and/or facilities or those of the End User. If CLEC XxXxxx determines the trouble is in SBC-AMERITECH’s Windstream's equipment and/or facilities, CLEC XxXxxx will issue a trouble report to SBC-AMERITECHWindstream via Windstream Express. 9.13.2 CLEC shall 6.3 XxXxxx will pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC XxXxxx reports a suspected failure of a network element and SBC-AMERITECH Windstream dispatches personnel to the End User’s 's premises or a SBC-AMERITECH Central Office Windstream central office and trouble was not caused by SBC- AMERITECH’s Windstream's facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC shall 6.4 XxXxxx will pay Time and Material charges when SBC- AMERITECH Windstream dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH Windstream or in detariffed CPE (Customer Provider Equipment) provided by SBC-AMERITECHWindstream, unless covered under a separate maintenance agreementAgreement. 9.13.4 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 6.5 If CLEC XxXxxx issues a trouble report allowing SBC-AMERITECH Windstream access to the End User’s 's premises and SBC-AMERITECH Windstream personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH Windstream personnel are dispatched. Subsequently, if SBC- AMERITECH Windstream personnel are allowed access to the premises, these the charges discussed herein will still apply. 9.13.6 6.6 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereofbasis. If more than one technician is necessary in accordance with Windstream standard practices and is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of SBC-AMERITECH Windstream performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of SBC-AMERITECH Windstream performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH Windstream performed other than on a normally scheduled workday. 9.13.7 6.7 If CLEC XxXxxx requests or approves a SBC-AMERITECH Windstream technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC XxXxxx will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 9.15.1 If trouble occurs with unbundled network elements Network Elements provided by SBC-AMERITECH, CLEC AT&T will first determine whether the trouble is in CLECAT&T’s own equipment and/or facilities or those of the End User. If CLEC AT&T determines the trouble is in SBC-AMERITECH’s equipment and/or facilities, CLEC AT&T will issue a trouble report to SBC-AMERITECH. 9.13.2 CLEC 9.15.2 AT&T shall pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC AT&T reports a suspected failure of a network element Network Element and SBC-AMERITECH dispatches personnel to the End User’s premises or a SBC-AMERITECH Central Office and trouble was not caused by SBC- AMERITECH’s facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC 9.15.3 AT&T shall pay Time and Material charges when SBC- AMERITECH dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH or in detariffed CPE provided by SBC-AMERITECH, unless covered under a separate maintenance agreement. 9.13.4 CLEC 9.15.4 AT&T shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 9.15.5 If CLEC AT&T issues a trouble report allowing SBC-AMERITECH access to the End User’s premises and SBC-AMERITECH personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH personnel are dispatched. Subsequently, if SBC- AMERITECH personnel are allowed access to the premises, these charges will still apply. 9.13.6 9.15.6 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereof. If more than one technician is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "“First Half Hour or Fraction Thereof" ” and "“Each Additional Half Hour or Fraction Thereof" ” rate categories. Basic Time is work-related efforts of SBC-AMERITECH performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of SBC-AMERITECH performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH performed other than on a normally scheduled workday. 9.13.7 9.15.7 If CLEC AT&T requests or approves a SBC-AMERITECH technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC AT&T will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 6.1 The network elements provided by Windstream pursuant to this Attachment will be maintained by Windstream. Core or others may not rearrange, move, disconnect, remove or attempt to repair any facilities provided by Windstream, other than by connection or disconnection to any interface means used, except with the written consent of Windstream. 6.2 If trouble occurs with unbundled network elements provided by SBC-AMERITECHWindstream, CLEC Core will first determine whether the trouble is in CLEC’s Core's own equipment and/or facilities or those of the End Userend user. If CLEC Core determines the trouble is in SBC-AMERITECH’s Windstream's equipment and/or facilities, CLEC Core will issue a trouble report to SBC-AMERITECHWindstream via Windstream Express. 9.13.2 CLEC shall 6.3 Core will pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC Core reports a suspected failure of a network element and SBC-AMERITECH Windstream dispatches personnel to the End User’s end user's premises or a SBC-AMERITECH Central Office Windstream central office and trouble was not caused by SBC- AMERITECH’s Windstream's facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC shall 6.4 Core will pay Time and Material charges when SBC- AMERITECH Windstream dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH Windstream or in detariffed CPE (Customer Provider Equipment) provided by SBC-AMERITECHWindstream, unless covered under a separate maintenance agreement. 9.13.4 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 6.5 If CLEC Core issues a trouble report allowing SBC-AMERITECH Windstream access to the End User’s end user's premises and SBC-AMERITECH Windstream personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH Windstream personnel are dispatched. Subsequently, if SBC- AMERITECH Windstream personnel are allowed access to the premises, these the charges discussed herein will still apply. 9.13.6 6.6 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereofbasis. If more than one technician is necessary in accordance with Windstream standard practices and is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of SBC-AMERITECH Windstream performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of SBC-AMERITECH Windstream performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH Windstream performed other than on a normally scheduled workday. 9.13.7 6.7 If CLEC Core requests or approves a SBC-AMERITECH an Windstream technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC Core will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 6.1 The network elements provided by Windstream pursuant to this Attachment will be maintained by Windstream. Allo Communications or others may not rearrange, move, disconnect, remove or attempt to repair any facilities provided by Windstream, other than by connection or disconnection to any interface means used, except with the written consent of Windstream. 6.2 If trouble occurs with unbundled network elements provided by SBC-AMERITECHWindstream, CLEC Allo Communications will first determine whether the trouble is in CLEC’s Allo Communications’ own equipment and/or facilities or those of the End User. If CLEC Allo Communications determines the trouble is in SBC-AMERITECH’s Windstream's equipment and/or facilities, CLEC Allo Communications will issue a trouble report to SBC-AMERITECHWindstream via Windstream Express. 9.13.2 CLEC shall 6.3 Allo Communications will pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC Allo Communications reports a suspected failure of a network element and SBC-AMERITECH Windstream dispatches personnel to the End User’s 's premises or a SBC-AMERITECH Central Office Windstream central office and trouble was not caused by SBC- AMERITECH’s Windstream's facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC shall 6.4 Allo Communications will pay Time and Material charges when SBC- AMERITECH Windstream dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH Windstream or in detariffed CPE (Customer Provider Equipment) provided by SBC-AMERITECHWindstream, unless covered under a separate maintenance agreementAgreement. 9.13.4 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 6.5 If CLEC Allo Communications issues a trouble report allowing SBC-AMERITECH Windstream access to the End User’s 's premises and SBC-AMERITECH Windstream personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH Windstream personnel are dispatched. Subsequently, if SBC- AMERITECH Windstream personnel are allowed access to the premises, these the charges discussed herein will still apply. 9.13.6 6.6 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereofbasis. If more than one technician is necessary in accordance with Windstream standard practices and is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of SBC-AMERITECH Windstream performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of SBC-AMERITECH Windstream performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH Windstream performed other than on a normally scheduled workday. 9.13.7 6.7 If CLEC Allo Communications requests or approves a SBC-AMERITECH Windstream technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC Allo Communications will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 6.1 The network elements provided by Windstream pursuant to this Attachment will be maintained by Windstream. SouthEast or others may not rearrange, move, disconnect, remove or attempt to repair any facilities provided by Windstream, other than by connection or disconnection to any interface means used, except with the written consent of Windstream. 6.2 If trouble occurs with unbundled network elements provided by SBC-AMERITECHWindstream, CLEC SouthEast will first determine whether the trouble is in CLEC’s SouthEast's own equipment and/or facilities or those of the End User. If CLEC SouthEast determines the trouble is in SBC-AMERITECH’s Windstream's equipment and/or facilities, CLEC SouthEast will issue a trouble report to SBC-AMERITECHWindstream via Windstream Express. 9.13.2 CLEC shall 6.3 SouthEast will pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC SouthEast reports a suspected failure of a network element and SBC-AMERITECH Windstream dispatches personnel to the End User’s 's premises or a SBC-AMERITECH Central Office Windstream central office and trouble was not caused by SBC- AMERITECH’s Windstream's facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC shall 6.4 SouthEast will pay Time and Material charges when SBC- AMERITECH Windstream dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH Windstream or in detariffed CPE (Customer Provider Equipment) provided by SBC-AMERITECHWindstream, unless covered under a separate maintenance agreementAgreement. 9.13.4 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 6.5 If CLEC SouthEast issues a trouble report allowing SBC-AMERITECH Windstream access to the End User’s 's premises and SBC-AMERITECH Windstream personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH Windstream personnel are dispatched. Subsequently, if SBC- AMERITECH Windstream personnel are allowed access to the premises, these the charges discussed herein will still apply. 9.13.6 6.6 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereofbasis. If more than one technician is necessary in accordance with Windstream standard practices and is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of SBC-AMERITECH Windstream performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of SBC-AMERITECH Windstream performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH Windstream performed other than on a normally scheduled workday. 9.13.7 6.7 If CLEC SouthEast requests or approves a SBC-AMERITECH an Windstream technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC SouthEast will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 6.1 The network elements provided by ALLTEL pursuant to this Attachment wi ll be maintained by ALLTEL. KMC or others may not rearrange, move, disconnect, remove or attempt to repair any facilities provided by ALLTEL, other than by connection or disconnection to any interface means used, except with the written consent of ALLTEL. 6.2 If trouble occurs with unbundled network elements provided by SBC-AMERITECHALLTEL, CLEC KMC will first determine whether the trouble is in CLEC’s KMC's own equipment and/or facilities or those of the End Userend user. If CLEC KMC determines the trouble is in SBC-AMERITECH’s ALLTEL's equipment and/or facilities, CLEC KMC will issue a trouble report to SBC-AMERITECHALLTEL. 9.13.2 CLEC shall 6.3 KMC will pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC KMC reports a suspected failure of a network element and SBC-AMERITECH ALLTEL dispatches personnel to the End User’s end user's premises or a SBC-AMERITECH Central Office ALLTEL central office and trouble was not caused by SBC- AMERITECH’s ALLTEL's facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC shall 6.4 KMC will pay Time and Material charges when SBC- AMERITECH ALLTEL dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH ALLTEL or in detariffed CPE (Customer Provider Equipment) provided by SBC-AMERITECHALLTEL, unless covered under a separate maintenance agreement. 9.13.4 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 6.5 If CLEC KMC issues a trouble report allowing SBC-AMERITECH ALLTEL access to the End User’s end user's premises and SBC-AMERITECH ALLTEL personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH ALLTEL personnel are dispatched. Subsequently, if SBC- AMERITECH ALLTEL personnel are allowed access to the premises, these the charges discussed herein will still apply. 9.13.6 6.6 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereofbasis. If more than one technician is necessary in accordance with ALLTEL standard practices and is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-work- related efforts of SBC-AMERITECH XXXXXX performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of SBC-AMERITECH XXXXXX performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH XXXXXX performed other than on a normally scheduled workday. 9.13.7 6.7 If CLEC KMC requests or approves a SBC-AMERITECH an ALLTEL technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC KMC will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 6.1 The network elements provided by Windstream pursuant to this Attachment will be maintained by Windstream. Alliance Connect or others may not rearrange, move, disconnect, remove or attempt to repair any facilities provided by Windstream, other than by connection or disconnection to any interface means used, except with the written consent of Windstream. 6.2 If trouble occurs with unbundled network elements provided by SBC-AMERITECHWindstream, CLEC Alliance Connect will first determine whether the trouble is in CLEC’s Alliance Connect's own equipment and/or facilities or those of the End User. If CLEC Alliance Connect determines the trouble is in SBC-AMERITECH’s Windstream's equipment and/or facilities, CLEC Alliance Connect will issue a trouble report to SBC-AMERITECHWindstream via Windstream Express. 9.13.2 CLEC shall 6.3 Alliance Connect will pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC Alliance Connect reports a suspected failure of a network element and SBC-AMERITECH Windstream dispatches personnel to the End User’s 's premises or a SBC-AMERITECH Central Office Windstream central office and trouble was not caused by SBC- AMERITECH’s Windstream's facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC shall 6.4 Alliance Connect will pay Time and Material charges when SBC- AMERITECH Windstream dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH Windstream or in detariffed CPE (Customer Provider Equipment) provided by SBC-AMERITECHWindstream, unless covered under a separate maintenance agreementAgreement. 9.13.4 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 6.5 If CLEC Alliance Connect issues a trouble report allowing SBC-AMERITECH Windstream access to the End User’s 's premises and SBC-AMERITECH Windstream personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH Windstream personnel are dispatched. Subsequently, if SBC- AMERITECH Windstream personnel are allowed access to the premises, these the charges discussed herein will still apply. 9.13.6 6.6 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereofbasis. If more than one technician is necessary in accordance with Windstream standard practices and is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of SBC-AMERITECH Windstream performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of SBC-AMERITECH Windstream performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH Windstream performed other than on a normally scheduled workday. 9.13.7 6.7 If CLEC Alliance Connect requests or approves a SBC-AMERITECH Windstream technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC Alliance Connect will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 If trouble occurs with unbundled network elements provided by SBC-AMERITECH, CLEC will first determine whether the trouble is in CLEC’s own equipment and/or facilities or those of the End User. If CLEC determines the trouble is in SBC-AMERITECH’s equipment and/or facilities, CLEC will issue a trouble report to SBC-AMERITECH. 9.13.2 CLEC shall pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC reports a suspected failure of a network element and SBC-AMERITECH dispatches personnel to the End User’s premises or a SBC-AMERITECH Central Office and trouble was not caused by SBC- AMERITECH’s facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC shall pay Time and Material charges when SBC- AMERITECH dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH or in detariffed CPE provided by SBC-AMERITECH, unless covered under a separate maintenance agreement. 9.13.4 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 If CLEC issues a trouble report allowing SBC-AMERITECH access to the End User’s premises and SBC-AMERITECH personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH personnel are dispatched. Subsequently, if SBC- AMERITECH personnel are allowed access to the premises, these charges will still apply. 9.13.6 Time and Material charges apply on a first and additional basis for each half-half- hour or fraction thereof. If more than one technician is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of SBC-AMERITECH performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of SBC-AMERITECH performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH performed other than on a normally scheduled workday. 9.13.7 If CLEC requests or approves a SBC-AMERITECH technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 If trouble occurs with unbundled network elements provided by SBC-AMERITECH, CLEC will first determine whether the trouble is in CLEC’s own equipment and/or facilities or those of the End User. If CLEC determines the trouble is in SBC-AMERITECH’s equipment and/or facilities, CLEC will issue a trouble report to SBC-AMERITECH. 9.13.2 CLEC shall pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC reports a suspected failure of a network element and SBC-AMERITECH SBC dispatches personnel to the End User’s premises or a SBC-AMERITECH SBC Central Office and trouble was not caused by SBC- AMERITECHSBC’s facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC shall pay Time and Material charges when SBC- AMERITECH SBC dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH SBC or in detariffed CPE provided by SBC-AMERITECH, unless covered under a separate maintenance agreement. 9.13.4 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 If CLEC issues a trouble report allowing SBC-AMERITECH SBC access to the End User’s premises and SBC-AMERITECH SBC personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH SBC personnel are dispatched. Subsequently, if SBC- AMERITECH SBC personnel are allowed access to the premises, these charges will still apply. 9.13.6 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereof. If more than one technician is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of SBC-AMERITECH SBC performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of SBC-AMERITECH SBC performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH SBC performed other than on a normally scheduled workday. 9.13.7 If CLEC requests or approves a SBC-AMERITECH SBC technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 9.15.1 If trouble occurs with unbundled network elements provided by SBC-AMERITECH, CLEC AT&T will first determine whether the trouble is in CLECAT&T’s own equipment and/or facilities or those of the End User. If CLEC AT&T determines the trouble is in SBC-AMERITECH’s equipment and/or facilities, CLEC AT&T will issue a trouble report to SBC-AMERITECH. 9.13.2 CLEC 9.15.2 AT&T shall pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC AT&T reports a suspected failure of a network element and SBC-AMERITECH dispatches personnel to the End User’s premises or a SBC-AMERITECH Central Office and trouble was not caused by SBC- SBC-AMERITECH’s facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC 9.15.3 AT&T shall pay Time and Material charges when SBC- AMERITECH dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH or in detariffed CPE provided by SBC-AMERITECH, unless covered under a separate maintenance agreement. 9.13.4 CLEC 9.15.4 AT&T shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 9.15.5 If CLEC AT&T issues a trouble report allowing SBC-AMERITECH access to the End User’s premises and SBC-AMERITECH personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH personnel are dispatched. Subsequently, if SBC- SBC-AMERITECH personnel are allowed access to the premises, these charges will still apply. 9.13.6 9.15.6 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereof. If more than one technician is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of SBC-AMERITECH performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of SBC-AMERITECH performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH performed other than on a normally scheduled workday. 9.13.7 9.15.7 If CLEC AT&T requests or approves a SBC-AMERITECH technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC AT&T will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 6.1 The network elements provided by Windstream pursuant to this Attachment will be maintained by Windstream. NebraskaLink or others may not rearrange, move, disconnect, remove or attempt to repair any facilities provided by Windstream, other than by connection or disconnection to any interface means used, except with the written consent of Windstream. 6.2 If trouble occurs with unbundled network elements provided by SBC-AMERITECHWindstream, CLEC NebraskaLink will first determine whether the trouble is in CLEC’s NebraskaLink’ own equipment and/or facilities or those of the End User. If CLEC NebraskaLink determines the trouble is in SBC-AMERITECH’s Windstream's equipment and/or facilities, CLEC NebraskaLink will issue a trouble report to SBC-AMERITECHWindstream via Windstream Express. 9.13.2 CLEC shall 6.3 NebraskaLink will pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC NebraskaLink reports a suspected failure of a network element and SBC-AMERITECH Windstream dispatches personnel to the End User’s 's premises or a SBC-AMERITECH Central Office Windstream central office and trouble was not caused by SBC- AMERITECH’s Windstream's facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges DocuSign Envelope ID: 7D95C603-9B13-415A-8896-DE487D77824D 6.4 NebraskaLink will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC shall pay Time and Material charges when SBC- AMERITECH Windstream dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than SBC-AMERITECH Windstream or in detariffed CPE (Customer Provider Equipment) provided by SBC-AMERITECHWindstream, unless covered under a separate maintenance agreementAgreement. 9.13.4 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 6.5 If CLEC NebraskaLink issues a trouble report allowing SBC-AMERITECH Windstream access to the End User’s 's premises and SBC-AMERITECH Windstream personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH Windstream personnel are dispatched. Subsequently, if SBC- AMERITECH Windstream personnel are allowed access to the premises, these the charges discussed herein will still apply. 9.13.6 6.6 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereofbasis. If more than one technician is necessary in accordance with Windstream standard practices and is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of SBC-AMERITECH Windstream performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-work- related efforts of SBC-AMERITECH Windstream performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH Windstream performed other than on a normally scheduled workday. 9.13.7 6.7 If CLEC NebraskaLink requests or approves a SBC-AMERITECH Windstream technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC NebraskaLink will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.

Maintenance of Elements. 9.13.1 8.1 The network elements provided by ALLTEL pursuant to this Attachment will be maintained by ALLTEL. AT&T or others may not rearrange, move, disconnect, remove or attempt to repair any facilities provided by ALLTEL, other than by connection or disconnection to any interface means used, except with the written consent of ALLTEL. 8.2 If trouble occurs with unbundled network elements provided by SBC-AMERITECHALLTEL, CLEC AT&T will first determine whether the trouble is in CLEC’s AT&T's own equipment and/or facilities or those of the End Userend user. If CLEC AT&T determines the trouble is in SBC-AMERITECH’s ALLTEL's equipment and/or facilities, CLEC AT&T will issue a trouble report to SBC-AMERITECHALLTEL and ALLTEL will perform the necessary work function(s) to replace or repair the affected equipment and/or facility at its expense. 9.13.2 CLEC shall 8.3 AT&T will pay Time and Material charges (maintenance of service charges/additional labor charges) when CLEC AT&T reports a suspected failure of a network element and SBC-AMERITECH ALLTEL dispatches personnel to the End User’s end user's premises or a SBC-AMERITECH Central Office an ALLTEL central office and trouble was not caused by SBC- AMERITECH’s ALLTEL's facilities or equipment. Time and Material charges will include all technicians dispatched, including technicians dispatched to other locations for purposes of testing. Rates of Time and Material charges AT&T will be billed at amounts equal to those contained in the applicable state tariffs. 9.13.3 CLEC shall pay Time and Material charges when SBC- AMERITECH ALLTEL dispatches personnel and the trouble is in equipment or communications systems provided by an entity by other than SBC-AMERITECH ALLTEL or in detariffed CPE (Customer Provider Equipment) provided by SBC-AMERITECHALLTEL, unless covered under a separate maintenance agreement. 9.13.4 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 9.13.5 8.4 If CLEC AT&T issues a trouble report allowing SBC-AMERITECH ALLTEL access to the End User’s end user's premises and SBC-AMERITECH ALLTEL personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that SBC-AMERITECH ALLTEL personnel are dispatched. Subsequently, if SBC- AMERITECH ALLTEL personnel are allowed access to the premises, these the charges discussed herein will still apply. 9.13.6 8.5 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereofbasis. If more than one technician is necessary in accordance with ALLTEL standard practices and is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of SBC-AMERITECH XXXXXX performed during normally scheduled working hours (typically 8:00 am – 5:00 pm central time) on a normally scheduled workday. workday (typically Monday – Friday) Overtime is work-related efforts of SBC-AMERITECH ALLTEL performed on a normally scheduled workday, workday but outside of normally scheduled working hours. Premium Time is work related efforts of SBC-AMERITECH ALLTEL performed other than on a normally scheduled workdayworkday (typically weekends and holidays). 9.13.7 8.6 If CLEC AT&T requests or approves a SBC-AMERITECH an ALLTEL technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC AT&T will pay Time and Material charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours.