Common use of Maintenance Services Clause in Contracts

Maintenance Services. 4.1 The Provider shall provide the Maintenance Services to the Customer during the Term. 4.2 The Provider shall where practicable give to the Customer at least 5 Business Days' prior written notice of scheduled Maintenance Services that are likely to affect the availability of the Hosted Services or are likely to have a material negative impact upon the Hosted Services, without prejudice to the Provider's other notice obligations under this main body of this Agreement. 4.3 The Provider shall give to the Customer at least 5 Business Days' prior written notice of the application of an Upgrade to the Platform. 4.4 The Provider shall give to the Customer written notice of the application of any security Update to the Platform and at least 5 Business Days' prior written notice of the application of any non-security Update to the Platform. 4.5 The Provider shall provide the Maintenance Services with reasonable skill and care. 4.6 The Provider may suspend the provision of the Maintenance Services if any amount due to be paid by the Customer to the Provider under this Agreement is overdue, and the Provider has given to the Customer at least 30 days' written notice, following the amount becoming overdue, of its intention to suspend the Maintenance Services on this basis.

Appears in 3 contracts

Samples: Cloud Hosted Services Agreement, Cloud Hosted Services Agreement, Cloud Hosted Services Agreement

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Maintenance Services. 4.1 5.1 The Provider shall provide the Maintenance Services to the Customer during the Term. 4.2 5.2 The Provider shall where practicable give to the Customer at least 5 Business Days' prior written notice of scheduled Maintenance Services that are likely to affect the availability of the Hosted Services or are likely to have a material negative impact upon the Hosted Services, without prejudice to the Provider's other notice obligations under this main body of this Agreement. 4.3 5.3 The Provider shall give to the Customer at least 5 Business Days' prior written notice of the application of an Upgrade to the Platform. 4.4 5.4 The Provider shall give to the Customer written notice of the application of any security Update to the Platform and at least 5 Business Days' prior written notice of the application of any non-security Update to the Platform. 4.5 5.5 The Provider shall provide the Maintenance Services in accordance with reasonable the standards of skill and carecare reasonably expected from a leading service provider in the Provider's industry. 4.6 5.6 The Provider may suspend the provision of the Maintenance Services if any amount due to be paid by the Customer to the Provider under this Agreement is overdue, and the Provider has given to the Customer at least 30 days' written notice, following the amount becoming overdue, of its intention to suspend the Maintenance Services on this basis.

Appears in 3 contracts

Samples: Saas Agreement, Saas Agreement, Saas Agreement

Maintenance Services. 4.1 5.1 The Provider shall provide the Maintenance Services to the Customer during the Term. 4.2 5.2 The Provider shall where practicable give to the Customer at least 5 Business Days' prior written notice of scheduled Maintenance Services that are likely to affect the availability of the Hosted Services or are likely to have a material negative impact upon the Hosted Services, without prejudice to the Provider's other notice obligations under this main body of this Agreement. 4.3 5.3 The Provider shall give to the Customer at least 5 Business Days' prior written notice of the application of an Upgrade to the Platform. 4.4 5.4 The Provider shall give to the Customer written notice of the application of any security Update to the Platform and at least 5 Business Days' prior written notice of the application of any non-security Update to the Platform. 4.5 5.5 The Provider shall provide the Maintenance Services with reasonable skill and care. 4.6 5.6 The Provider may suspend the provision of the Maintenance Services if any amount due to be paid by the Customer to the Provider under this Agreement is overdue, and the Provider has given to the Customer at least 30 7 days' written notice, following the amount becoming overdue, of its intention to suspend the Maintenance Services on this basis.

Appears in 2 contracts

Samples: End User License Agreement (Eula), End User License Agreement (Eula)

Maintenance Services. 4.1 5.1 The Provider shall provide the Maintenance Services to the Customer during the Term. 4.2 5.2 The Provider shall where practicable give to the Customer at least 5 3 Business Days' prior written notice of scheduled Maintenance Services that are likely to affect the availability of the Hosted Services or are likely to have a material negative impact upon the Hosted Services, without prejudice to the Provider's other notice obligations under this main body of this Agreement. 4.3 5.3 The Provider shall give to the Customer at least 5 3 Business Days' prior written notice of the application of an Upgrade to the Platform. 4.4 5.4 The Provider shall give to the Customer written notice of the application of any security Update to the Platform and at least 5 3 Business Days' prior written notice of the application of any non-security Update to the Platform. 4.5 5.5 The Provider shall provide the Maintenance Services with reasonable skill and care. 4.6 5.6 The Provider may suspend the provision of the Maintenance Services if any amount due to be paid by the Customer to the Provider under this Agreement is overdue, and the Provider has given to the Customer at least 30 days' written notice, following the amount becoming overdue, of its intention to suspend the Maintenance Services on this basis.

Appears in 1 contract

Samples: Service Agreement

Maintenance Services. 4.1 5.1 The Provider shall provide the Maintenance Services to the Customer during the Term. 4.2 5.2 The Provider shall where practicable give to the Customer at least 5 10 Business Days' prior written notice of scheduled Maintenance Services that are likely to affect the availability of the Hosted Services or are likely to have a material negative impact upon the Hosted Services, without prejudice to the Provider's other notice obligations under this main body of this Agreement. 4.3 5.3 The Provider shall give to the Customer at least 5 10 Business Days' prior written notice of the application of an Upgrade to the Platform. 4.4 5.4 The Provider shall give to the Customer written notice of the application of any security Update to the Platform and at least 5 10 Business Days' prior written notice of the application of any non-security Update to the Platform. 4.5 5.5 The Provider shall provide the Maintenance Services with reasonable skill and care. 4.6 5.6 The Provider may suspend the provision of the Maintenance Services if any amount due to be paid by the Customer to the Provider under this Agreement is overdue, and the Provider has given to the Customer at least 30 days' written notice, following the amount becoming overdue, of its intention to suspend the Maintenance Services on this basis.

Appears in 1 contract

Samples: Saas Agreement

Maintenance Services. 4.1 4.1. The Provider shall provide the Maintenance Services to the Customer during the Term. 4.2 4.2. The Provider shall where practicable practicably give to the Customer at least 5 10 Business Days' prior written notice of scheduled Maintenance Services that are likely to affect the availability of the Hosted Services or are likely to have a material negative impact upon the Hosted Services, without prejudice to the Provider's other notice obligations under this main body of this Agreement. 4.3 4.3. The Provider shall give to the Customer at least 5 10 Business Days' prior written notice of the application of an Upgrade to the Platform. 4.4 4.4. The Provider shall give to the Customer written notice of the application of any security Update to the Platform and at least 5 10 Business Days' prior written notice of the application of any non-security Update to the Platform. 4.5 4.5. The Provider shall provide the Maintenance Services with reasonable skill and care. 4.6 4.6. The Provider may suspend the provision of the Maintenance Services if any undisputed amount due to be paid by the Customer to the Provider under this Agreement is overdue, and the Provider has given to the Customer at least 30 days' written notice, following the amount becoming overdue, of its intention to suspend the Maintenance Services on this basis.

Appears in 1 contract

Samples: Saas Agreement

Maintenance Services. 4.1 5.1 The Provider shall provide the Maintenance Services to the Customer during the Term. 4.2 5.2 The Provider shall where practicable give to the Customer at least 5 10 Business Days' prior written notice of scheduled Maintenance Services that are likely to affect the availability of the Hosted Services or are likely to have a material negative impact upon the Hosted Services, without prejudice to the Provider's other notice obligations under this main body of this Agreement. 4.3 5.3 The Provider shall give to the Customer at least 5 Business Days' prior written notice of the application of an Upgrade to the Platform. 4.4 5.4 The Provider shall give to the Customer written notice of the application of any security Update to the Platform and at least 5 Business Days' prior written notice of the application of any non-non- security Update to the Platform. 4.5 5.5 The Provider shall provide the Maintenance Services with reasonable skill and care. 4.6 5.6 The Provider may suspend the provision of the Maintenance Services if any amount due to be paid by the Customer to the Provider under this Agreement is overdue, and the Provider has given to the Customer at least 30 days' written notice, following the amount becoming overdue, of its intention to suspend the Maintenance Services on this basis.

Appears in 1 contract

Samples: Saas Service Level Agreement

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Maintenance Services. 4.1 5.1 The Provider shall provide the Maintenance Services to the Customer during the Term. 4.2 5.2 The Provider shall where practicable give to the Customer at least 5 Business Days' prior written notice of scheduled Maintenance Services that are likely to affect the availability of the Hosted Services or are likely to have a material negative impact upon the Hosted Services, without prejudice to the Provider's other notice obligations under this main body of this Agreement. 4.3 5.3 The Provider shall give to the Customer at least 5 Business Days' prior written notice of the application of an Upgrade to the Platform. 4.4 5.4 The Provider shall give to the Customer written notice of the application of any security Update to the Platform and at least 5 Business Days' prior written notice of the application of any non-security Update to the Platform. 4.5 5.5 The Provider shall provide the Maintenance Services with reasonable skill and care. 4.6 5.6 The Provider may suspend the provision of the Maintenance Services if any amount due to be paid by the Customer to the Provider under this Agreement is overdue, and the Provider has given to the Customer at least 30 days' written notice, following the amount becoming overdue, of its intention to suspend the Maintenance Services on this basis.

Appears in 1 contract

Samples: Service Agreement

Maintenance Services. 4.1 5.1 The Provider shall provide the Maintenance Services to the Customer during the Term. 4.2 5.2 The Provider shall where practicable give to the Customer at least 5 10 Business Days' prior written notice of scheduled Maintenance Services that are likely to affect the availability of the Hosted Services or are likely to have a material negative impact upon the Hosted Services, without prejudice to the Provider's other notice obligations under this main body of this Agreement. 4.3 5.3 The Provider shall give to the Customer at least 5 10 Business Days' prior written notice of the application of an Upgrade to the Platform. 4.4 5.4 The Provider shall give to the Customer written notice of the application of any security Update to the Platform and at least 5 10 Business Days' prior written notice of the application of any non-security Update to the Platform. 4.5 5.5 The Provider shall provide the Maintenance Services with reasonable skill and care. 4.6 5.6 The Provider may suspend the provision of the Maintenance Services if any amount due to be paid by the Customer to the Provider under this Agreement is overdue, and the Provider has given to the Customer at least [30 days' '] written notice, following the amount becoming overdue, of its intention to suspend the Maintenance Services on this basis.

Appears in 1 contract

Samples: Service Agreement

Maintenance Services. 4.1 5.1 The Provider shall provide the Maintenance Services to the Customer during the Term. 4.2 5.2 The Provider shall where practicable give to the Customer at least 5 Business Days' prior written notice of scheduled Maintenance Services that are likely to affect the availability of the Hosted Services or are likely to have a material negative impact upon the Hosted Services, without prejudice to the Provider's other notice obligations under this main body of this Agreement. 4.3 5.3 The Provider shall give to the Customer at least 5 Business Days' prior written notice of the application of an Upgrade to the Platform. 4.4 5.4 The Provider shall give to the Customer written notice of the application of any security Update to the Platform and at least 5 Business Days' prior written notice of the application of any non-security Update to the Platform. 4.5 5.5 The Provider shall provide the Maintenance Services with reasonable skill and care. 4.6 5.6 The Provider may suspend the provision of the Maintenance Services if any amount due to be paid by the Customer to the Provider under this Agreement is overdue, and the Provider has given to the Customer at least 30 days' written notice, following the amount becoming overdue, of its intention to suspend the Maintenance Services on this basis.

Appears in 1 contract

Samples: Saas Agreement

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