Common use of Maintenance Windows & Planned Interventions Clause in Contracts

Maintenance Windows & Planned Interventions. eHealth will strive for limiting as much as possible the impact and duration of the planned interventions. Today, eHealth is committed to make efforts so planned unavailability’s do not exceed one to a few hours per year. In case of maintenance requiring support from users, or impacting them, eHealth will notify them at least one week ahead.

Appears in 3 contracts

Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement

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Maintenance Windows & Planned Interventions. The eHealth platform will strive for limiting as much as possible the impact and duration of the planned interventions. Today, eHealth is committed to make efforts so planned unavailability’s do not exceed one to a few hours per year. In case of maintenance requiring support from users, or impacting them, eHealth will notify them at least one week ahead.

Appears in 2 contracts

Samples: Service Level Agreement, www.ehealth.fgov.be

Maintenance Windows & Planned Interventions. The eHealth platform will strive for limiting as much as possible the impact and duration of the planned interventions. Today, eHealth is committed to make efforts so planned unavailability’s unavailabilities do not exceed one to a few hours per year. In case of maintenance requiring support from users, or impacting them, eHealth will notify them at least one week ahead.  Application Releases: maximum twice a year: interventions needed for installing new versions of timestamping software, other eHealth components or other eHealth Services involved in the provision of the Timestamping basic service.

Appears in 1 contract

Samples: Service Level Agreement

Maintenance Windows & Planned Interventions. eHealth will strive for limiting as much as possible the impact and duration of the planned interventions. Today, eHealth is committed to make efforts so planned unavailability’s do not exceed one to a few hours per year. In case of maintenance requiring support from users Portal, or impacting them, eHealth will notify them at least one week aheadNetwork interventions and application release: 2 times a year.

Appears in 1 contract

Samples: Service Level Agreement

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Maintenance Windows & Planned Interventions. eHealth will strive for limiting as much as possible the impact and duration of the planned interventions. Today, eHealth is committed to make efforts so planned unavailability’s unavailabilities do not exceed one to a few hours per year. In case of maintenance requiring support from users, or impacting them, eHealth will notify them at least one week ahead.  Application Releases: maximum twice a year: interventions needed for installing new versions of timestamping software, other eHealth components or other eHealth Services involved in the provision of the Timestamping basic service.

Appears in 1 contract

Samples: Service Level Agreement

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