Member Rights and Responsibilities. The Contractor shall have written policies and procedures that are designed to protect the rights of Members and enumerate the responsibilities of each Member. A written description of the rights and responsibilities of Members shall be included in the Member information materials provided to new Members. A copy of these policies and procedures shall be provided to all of the Contractor’s Network Providers to whom Members may be referred. In addition, these policies and procedures shall be provided to any Out-of-Network Provider upon request from the Provider. The Contractor’s written policies and procedures that are designed to protect the rights of Members shall include, without limitation, the right to:
Appears in 4 contracts
Samples: Business Associate Agreement, Business Associate Agreement, Wellcare Health Plans, Inc.
