Missed Appointment Fee. Customer or its authorized representative must be available at the Customer location for the scheduled installation appointment date to grant the Service tech access or to accept delivery of the Equipment, or to work with installation technician to turn up the service. If no one is available, the Service tech will attempt to contact Customer for minimum of an additional fifteen (15) minutes before re-scheduling the appointment. Re-scheduling such missed appointment will incur a Missed Appointment Fee at the current applicable rate. 48 hour notice is required for all appointment re- scheduling.
Appears in 74 contracts
Samples: Access T1 Service Agreement, Point VPN Tunnel Service Agreement, Access Business Internet Service Agreement
Missed Appointment Fee. Customer or its authorized representative must be available at the Customer location for the scheduled installation appointment date to grant the Service tech access or to accept delivery of the Equipment, or to work with installation technician to turn up the service. If no one is available, the Service tech will attempt to contact Customer for minimum of an additional fifteen (15) minutes before re-scheduling the appointment. Re-scheduling such missed appointment will incur a Missed Appointment Fee at the current applicable rate. 48 hour notice is required for all appointment re- re-scheduling.
Appears in 21 contracts
Samples: Cloud Monitoring Service Agreement, Enterprise Information Archiving Service Agreement, Software β Zix Resale Service Agreement