Common use of Monitoring and Recording Clause in Contracts

Monitoring and Recording. You agree that we may record all telephone conversations and/or any communications by other means between you and us (including face to face meetings), and use such recordings, or transcripts of such recordings, as well as any e-mails, recorded chat messages or other communications you send to us through the Online Facility or otherwise, for training purposes, for the purposes of investigating any complaint you may make, or for any other legal or regulatory purposes including as evidence in any dispute or anticipated dispute between you and us. We shall retain records of all telephone and/or any communications by other means for the duration required by Applicable Regulations. We will provide a copy of such records to you within a reasonable period of your request.

Appears in 3 contracts

Samples: Client Agreement, Client Agreement, Client Agreement

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Monitoring and Recording. You agree that we may record all telephone conversations and/or and any communications by other means between you and us (including face to face meetings)) without use of a warning tone, and use such recordings, or transcripts of such recordings, as well as any e-mails, recorded chat messages or other communications you send to us through the Online Facility or otherwiseus, for training purposes, for the purposes of investigating any complaint you may make, or for any other legal or regulatory purposes purposes, including as evidence in any dispute or anticipated dispute between you and us. We shall retain records of all telephone and/or and any communications by other means for the duration required by Applicable Regulations. We will provide a copy of such records to you within a reasonable period of your requestrequest and may charge a fee for such provision of records. Such records will also be accepted by you as evidence of orders placed or other instructions given.

Appears in 3 contracts

Samples: Business to Client (B2c) Agreement, Business to Client (B2c) Agreement, Business to Client (B2c) Agreement

Monitoring and Recording. 51.1 You agree that we may record all telephone conversations and/or and any communications by other means between you and us (including face to face meetings)) without use of a warning tone, and use such recordings, or transcripts of such recordings, as well as any e-mails, recorded chat messages or other communications you send to us through the Online Facility or otherwiseus, for training purposes, for the purposes of investigating any complaint you may make, or for any other legal or regulatory purposes purposes, including as evidence in any dispute or anticipated dispute between you and us. We shall retain records of all telephone and/or and any communications by other means for the duration required by Applicable Regulations. We will provide a copy of such records to you within a reasonable period of your requestrequest and may charge a fee for such provision of records. Such records will also be accepted by you as evidence of orders placed or other instructions given.

Appears in 3 contracts

Samples: Client Agreement, Client Agreement, Client Agreement

Monitoring and Recording. You agree that we may record all telephone conversations and/or and any communications by other means between you and us (including face to face meetings)) without use of a warning tone, and use such recordings, or transcripts of such recordings, as well as any e-mails, recorded chat messages or other communications you send to us through the Online Facility or otherwiseus, for training purposes, for the purposes of investigating any complaint you may make, or for any other legal or regulatory purposes purposes, including as evidence in any dispute or anticipated dispute between you and us. We shall retain records of all telephone and/or and any communications by other means for the duration required by Applicable Regulations. We will provide a copy of such records to you within a reasonable period of your requestrequest and may charge a fee for such provision of records. Such records will also be accepted by you as evidence of orders placed or other instructions given.

Appears in 3 contracts

Samples: Client Agreement, Business to Client (B2c) Agreement, Business to Client (B2c) Agreement

Monitoring and Recording. You agree that we may record all telephone conversations and/or any communications by other means between you and us (including face to face meetings), and use such recordings, or transcripts of such recordings, as well as any e-mails, recorded chat messages or other communications you send to us through the Online Facility or otherwise, for training purposes, for the purposes of investigating any complaint you may make, or for any other legal or regulatory purposes including as evidence in any dispute or anticipated dispute between you and us. We shall retain records of all telephone and/or and/ or any communications by other means for the duration required by Applicable Regulations. We will provide a copy of such records to you within a reasonable period of your request.

Appears in 2 contracts

Samples: Client Agreement, Client Agreement

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Monitoring and Recording. You agree that we may record all telephone conversations and/or any communications by other means between you and us (including face to face meetings), and use such recordings, or transcripts of such recordings, as well as any e-mails, recorded chat messages or other communications you send to us through the Online Facility Platform or otherwise, for training purposes, for the purposes of investigating any complaint you may make, or for any other legal or regulatory purposes including as evidence in any dispute or anticipated dispute between you and us. We shall retain records of all telephone and/or any communications by other means for the duration required by Applicable Regulations. We will provide a copy of such records to you within a reasonable period one month of your request.

Appears in 2 contracts

Samples: Online Client Agreement, Online Client Agreement

Monitoring and Recording. You agree that we may record all telephone conversations and/or any communications by other means between you and us (including face to face meetings), and use such recordings, or transcripts of such recordings, as well as any e-mails, recorded chat messages or other communications you send to us through the Online Facility or otherwise, for training purposes, for the purposes of investigating any complaint you may make, or for any other legal or regulatory purposes including as evidence in any dispute or anticipated dispute between you and us. We shall retain records of all telephone and/or any communications by other means for the duration required by Applicable Regulations. We will provide a copy of such records to you within a reasonable period one month of your request.

Appears in 1 contract

Samples: Client Agreement

Monitoring and Recording. You agree that we may record all telephone conversations and/or any communications by other means between you and us (including face to face meetings), and use such recordings, or transcripts of such recordings, as well as any e-e- mails, recorded chat messages or other communications you send to us through the Online Facility or otherwise, for training purposes, for the purposes of investigating any complaint you may make, or for any other legal or regulatory purposes including as evidence in any dispute or anticipated dispute between you and us. We shall retain records of all telephone and/or any communications by other means for the duration required by Applicable Regulations. We will provide a copy of such records to you within a reasonable period of your request.

Appears in 1 contract

Samples: Client Agreement

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