Motorola has the following responsibilities. 3.1 Obtain relevant 3rd party security updates as made available and supported from the OEM’s. This includes antivirus definition, OEM vendor available/supported operating systems patches, VMWare patches, database patches, and selected other 3rd party patches.covered by SUS. Motorola does not control when these updates are released, but current release schedules are listed for reference: McAfee Antivirus definitions– Weekly Microsoft PC and Server OS patches – Monthly Solaris, RHEL OS, VMware hypervisor patches – Quarterly Other 3rd party patches - Quarterly
Motorola has the following responsibilities. 1.4.1 Notify the customer of any planned system downtime needed to perform this Service.
Motorola has the following responsibilities. 2.1 Respond to request for post warranty support for the Restoration of a failed System.
Motorola has the following responsibilities. 1.4.1. Identify and Communicate with the customer the scope of network updates as they become available.