Network Latency Standard Sample Clauses

Network Latency Standard. The intent of the Provo Network Latency Standard is to limit the Latency Achievement Quotient (LAQ), as defined below, to 1.0 or less (the equivalent of average latency equaling 150 milliseconds or less) in a given month. Average Round-Trip Latency, with respect to a given month, is defined as the average time required for round-trip packet transfers between POP's on the Provo Network during such month, as measured by Provo. The measurement of the Latency Achievement Quotient is subject to Section 12 (Exceptions) of this SLA. Average Round-Trip Latency does not extend to Service Provider's connection into the Provo Network or to Service Provider's Customer Premise Equipment. LAQ will be measured by dividing the Average Round-Trip Latency on the Provo Network for a calendar month by the 150 milliseconds latency standard. LAQ Calculation: Actual Average Round-Trip Latency between POP's on the Provo Network for Month 150 Milliseconds (Example: 300 ms Actual Average Round-Trip Latency for Month = 300/150 or LAQ of 2) The Latency Achievement Quotient will be one of the factors in calculating any credits due the Retail ISP for the purpose of crediting their Subscribers. (See section 10.1) 2.1 Network Jitter Standard Both parties agree to consider adding mutually acceptable jitter standards for the Network at the initial six month review.