NEW SUBSCRIBER ACCOUNTS. 1) New account information and/or Alarm System Monitoring Agreement (“ASMA”) must be submitted to XXXXXXX Security before an account is activated. The account management platform is the preferred method. Correct zone-reporting format is required. If there is an error in the information, we will contact the dealer. The subscriber will not be activated until corrections have been made. All information will be processed into our system within eight hours after it is received.
NEW SUBSCRIBER ACCOUNTS. 1) An Alarm System Monitoring Agreement (contract) must be submitted to SentryNet within 10 days of any account activation. Make sure the form is signed by the customer, is legible and includes the correct zone-reporting format. Be certain that a representative of your company has signed the contract. If there is an error on the contract we will contact the dealer. The subscriber will not be activated until corrections have been made. All information will be processed into our system within eight hours after it is received.
