Common use of OPERATIONAL EFFICIENCY/PRICE SAVINGS Clause in Contracts

OPERATIONAL EFFICIENCY/PRICE SAVINGS. 1.The Supplier will recover all monies identified for recovery unless otherwise agreed with the Contracting Body. 2.The Supplier will identify a minimum of 0.01% of spend for recovery from the amount identified in the Vendor Master File. 100% 100% 1.Confirmation from the Supplier that all agreed monies have been recovered. This needs to be provided to the Authority prior to each Framework Review Meetings 2.Confirmation from the Management Information by the Authority. Performance Improvement The Supplier will achieve 90% customer satisfaction scoring and will have an implemented and agreed Performance Improvement Plan in place to address any performance issues. The Authority will measure the Supplier on adherence to the milestones agreed within the Performance Improvement Plan Contract Management: Contract Compliance To have undertaken the data cleanse within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ To have undertaken the Contract Compliance Audits within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Ensure monthly meetings and actions have been held and completed within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ To ensure the final report has been completed within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’. Data Analytics To have undertaken a review of the Contracting Body's processes as agreed with the Contracting Body To ensure the final report has been completed within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Data Analysis To have undertake the initial assessment has been completed within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Completed the cleanse of the Vendor Master File within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Completed the data analysis within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’. Completion of the accounts payable transactions within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ To ensure the final report has been completed within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Spend Recovery To have made a request for recovery from the supplier/s within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Raise with the Contracting Body within the timescales within part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’where a supplier has disputed the recovery To have paid the monies recovered from the supplier/s to the Contracting Body within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Ensure monthly meetings and actions have been held and completed To ensure the final report has been completed within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ 100% The Supplier is to send a report to Authority 3 weeks before the Framework Review Meeting. To be discussed in each Framework Review Meetings. The Supplier shall establish processes to monitor its performance against the agreed KPIs in order to report progress to the Authority and/or Contracting Bodies. The Supplier shall at all times ensure compliance with the standards set by the KPIs. The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil the Framework Agreement. The Authority reserves the right to adjust, introduce new, or remove KPIs throughout the Contract Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier in accordance with Clause 32 above.

OPERATIONAL EFFICIENCY/PRICE SAVINGS. 1.The Supplier will recover all monies identified for recovery unless otherwise agreed with the Contracting Body. 2.The Supplier will identify a minimum of 0.01% of spend for recovery from the amount identified in the Vendor Master File. 100% 100% 1.Confirmation from the Supplier that all agreed monies have been recoveredrecovred. This needs to be provided to the Authority prior to each Framework Review Meetings Meetings. 2.Confirmation from the Management Information by the Authority. Performance Improvement The Supplier will achieve 90% customer satisfaction scoring and will have an implemented and agreed Performance Improvement Plan in place to address any performance issues. The Authority will measure the Supplier on adherence to the milestones agreed within the Performance Improvement Plan Contract Management: Contract Compliance To have undertaken the data cleanse within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Specification To have undertaken the Contract Compliance Audits contract compliance audits within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Specification Ensure monthly meetings and actions have been held and completed within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Specification To ensure the final report has been completed within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’Specification. Data Analytics To have undertaken a review of the Contracting Body's Bodys processes as agreed with the Contracting contracting Body To ensure the final report has been completed within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Specification. Data Analysis To have undertake the initial assessment has been completed within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Specification. Completed the cleanse of the Vendor Master File within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Specification. Completed the data analysis within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’Specification. Completion Completition of the accounts payable transactions within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Specification To ensure the final report has been completed within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Specification. Spend Recovery To have made a request for recovery from the supplier/s within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Specification Raise with the Contracting Body within the timescales within part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’where Specification where a supplier has disputed the recovery To have paid the monies recovered from the supplier/s to the Contracting Body within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Specification Ensure monthly meetings and actions have been held and completed To ensure the final report has been completed within the timescales as per timescales in part 1 of Framework Schedule 1 or as further defined in the Call-Off Agreement’ Specification 100% The Supplier is to send a report to Authority 3 weeks before the Framework Review Meeting. To be discussed in each Framework Review Meetings. The Supplier shall establish processes to monitor its performance against the agreed KPIs in order to report progress to the Authority and/or Contracting Bodies. The Supplier shall at all times ensure compliance with the standards set by the KPIs. The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil the Framework Agreement. The Authority reserves the right to adjust, introduce new, or remove KPIs throughout the Contract Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier in accordance with Clause 32 above.