Procurement specific Standards. 2.3.1 The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the Standards including but not limited to the following:
(a) Service Management Standards
(i) BS EN ISO 9001 “Quality Management System” standard or equivalent.
(ii) ITIL v3 2011 “IT Service Management”.
(iii) ISO/IEC 20000-1 2011 “ITSM Specification for Service Management”.
(iv) ISO/IEC 20000-2 2012 “ITSM Code of Practice for Service Management”.
(v) ISO 10007 “Quality management systems – Guidelines for configuration management”.
(vi) BS25999-1:2006 “Code of Practice for Business Continuity Management” and, ISO/IEC 27031:2011, ISO 22301 and ISO/IEC 24762:2008 in the provision ITSC/DR plans
(b) Environmental Standards
(i) BS EN ISO 14001 Environmental Management System standard or equivalent.
(ii) Directive 2002/96/EC on Waste Electrical and Electronic Equipment (or equivalent) and Directive 2002/95/EC on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (or equivalent).
(c) Portfolio, Programme and Project Management Standards
(i) PRINCE2 and MSP methodologies or equivalent methodology
(d) Risk Management Standards
(i) ISO 31000:2009, Risk management – Principles and guidelines (ii) ISO/IEC 31010:2009, Risk management – Risk assessment techniques
(e) Infrastructure Safety Standards (i) BS EN 60950-1:2006+A12:2011 or subsequent replacements for hardware.
Procurement specific Standards. 5.1. The Supplier shall comply with BS EN ISO 9001 Quality Management System standard or equivalent.
Procurement specific Standards. The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the Standards including but not limited to the following: Service Management Standards BS EN ISO 9001 “Quality Management System” standard or equivalent. ITIL v3 2011 “IT Service Management”. ISO/IEC 20000-1 2011 “ITSM Specification for Service Management”. ISO/IEC 20000-2 2012 “ITSM Code of Practice for Service Management”. ISO 10007 “Quality management systems – Guidelines for configuration management”. BS25999-1:2006 “Code of Practice for Business Continuity Management” and, ISO/IEC 27031:2011, ISO 22301 and ISO/IEC 24762:2008 in the provision ITSC/DR plans Environmental Standards BS EN ISO 14001 Environmental Management System standard or equivalent. Directive 2002/96/EC on Waste Electrical and Electronic Equipment (or equivalent) and Directive 2002/95/EC on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (or equivalent). Portfolio, Programme and Project Management Standards PRINCE2 and MSP methodologies or equivalent methodology Risk Management Standards ISO 31000:2009, Risk management – Principles and guidelines ISO/IEC 31010:2009, Risk management – Risk assessment techniques Infrastructure Safety Standards BS EN 60950-1:2006+A12:2011 or subsequent replacements for hardware. BS EN 60065:2002+A12:20011 or subsequent replacements for audio, video and similar electronic apparatus. BS EN 60825-1:2007 or subsequent replacement for laser printers or scanners using lasers. BS EN 41003:2009 or subsequent or subsequent replacements for apparatus for connection to any telecommunications network. Accessible IT Standards the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) Web Content Accessibility Guidelines (WCAG) 2.0 Conformance Level AA. ISO/IEC 13066-1:2011 Information Technology - Interoperability with assistive technology (AT) – Part 1: Requirements and recommendations for interoperability. BS 8878:2010 Web Accessibility Code of Practice. Information Technology Standards e-GIF as documented at xxxx://xxxxxxxxxx.xxxxxxxxxxxxxxxx.xxx.xx/+/http://xxx.xxxxxxxxxxxxx.xxx.xx/govtalk/schemasstandards/e-gif.aspx. e-Government Interoperability Framework (e-GIF v6.1, 18/31/2005) e-GIF Technical Standards Catalogue (v6.2, 2/9/2005) e-Government Metadata Standard (e-GMS v3.1, 29/8/2008) xxxxx://xxx.xxx.xx/government/publications/open-standards-principles xxxxx://xxx.xxx.xx/public-services-net...
Procurement specific Standards. The Provider shall at all times during the term of any Contract or, where applicable, the Shareholders’ Agreement, comply with either:
Procurement specific Standards. The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the Standards.
Procurement specific Standards. 2.4.1 The Supplier shall at all times during the Framework Period and the term of any Call Off Contract comply with the Standards including but not limited to the following: Service Management Standards BS EN ISO 9001 “Quality Management System” standard or equivalent. ISO 10007 “Quality management systems – Guidelines for configuration management”. BS25999-1:2006 “Code of Practice for Business Continuity Management” and, ISO/IEC 27031:2011, ISO 22301 and ISO/IEC 24762:2008 in the provision ITSC/DR plans
Procurement specific Standards. 2.3.1 The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the Standards including but not limited to the following:
2.3.1.1 BS EN ISO 9001 Quality Management System standard or equivalent.
2.3.1.2 ISO 27001 Information Security Management standard or equivalent
2.3.1.3 the security specific standards set out in Framework Schedule 17.
2.3.2 The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the security requirements and plan set out in Framework Schedule 17.
Procurement specific Standards. The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the Standards including but not limited to the following: Service Management Standards BS EN ISO 9001 “Quality Management System” standard or equivalent. BS25999-1:2006 “Code of Practice for Business Continuity Management” and, ISO/IEC 27031:2011, ISO 22301 and ISO/IEC 24762:2008 or equivalent in the provision TSC/DR plans Environmental Standards BS EN ISO 14001 Environmental Management System standard or equivalent. The Waste Electrical and Electronic Equipment Regulations 2013 (SI 2013 no 3113) The Energy Efficiency Directive: Directive 2012/27/EU of the European Parliament and of the Council of 25 October 2012 on energy efficiency, amending Directives 2009/125/EC and 2010/30/EU and repealing Directives 2004/8/EC and 2006/32/EC, OJ L 315/1 of 1 November 2012 Restriction on Hazardous Substances Directive 2011/65/EU or equivalent, as implemented by the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012 (SI 2012 no 3032) Portfolio, Programme and Project Management Standards PRINCE2 and MSP methodologies or equivalent methodology Information Security Management Standards ISO 27001 Information Security Management standard or equivalent. HADRIAN On-Line Self-Assessment Questionnaire Manual of Protective Security Standards Manual of Protective Security (MPS) or equivalent Information Age Government Security Standards Information Age Government Security Framework or equivalent. Web Content Accessibility Guidelines (WCAG 2.0) is approved as an ISO standard: ISO/IEC 40500:2012 or equivalent N3 - is the national broadband network for the English National Health Service (NHS)
Procurement specific Standards. The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the Standards including but not limited to the following: BS EN ISO 9001 Quality Management System standard or equivalent. BS EN ISO 14001 Environmental Management System standard or equivalent. PRINCE2 or equivalent methodology ISO 27001 Information Security Management standard or equivalent Manual of Protective Security (MPS) or equivalent Information Age Government Security Framework or equivalent. OHSAS 18001 Occupational Health and Safety Management System or equivalent; Directive 2002/96/EC on Waste Electrical and Electronic Equipment (or equivalent) and Directive 2002/95/EC on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (or equivalent).
Procurement specific Standards. 2.3.1 The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the Standards including but not limited to the following:
(a) Service Management Standards BS EN ISO 9001 “Quality Management System” standard or equivalent. ITIL v3 2011 “IT Service Management”. ISO/IEC 20000-1 2011 “ITSM Specification for Service Management”. ISO/IEC 20000-2 2012 “ITSM Code of Practice for Service Management”. ISO 10007 “Quality management systems – Guidelines for configuration management”. BS25999-1:2006 “Code of Practice for Business Continuity Management” and, ISO/IEC 27031:2011, ISO 22301 and ISO/IEC 24762:2008 in the provision ITSC/DR plans (b) Environmental Standards BS EN ISO 14001 Environmental Management System standard or equivalent. Directive 2002/96/EC on Waste Electrical and Electronic Equipment (or equivalent) and Directive 2002/95/EC on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (or equivalent).
