Organizational Responsibility Matrix. The Parties agree that in order for efficient and effective communication to occur, clear lines of authority and areas of responsibility need to be identified for each Party. The Parties shall maintain an organizational responsibility matrix that denotes the “key personnel” and their duties relating to this Contract. Each party shall provide the other party their organizational responsibility matrix no later than the completion of the Business Blueprinting Phase. Each Party agrees to promptly notify the other in the event of any change in personnel, address, or phone number. Service Provider shall not replace or reassign or substitute any “key personnel” for two (2) years from the Effective Date unless the Department consents in writing to such reassignment or replacement, which written consent shall not be unreasonably withheld or delayed. Such consent is not required if such “key personnel” (i) resigns from Service Provider or takes a leave of absence; (ii) is dismissed by Service Provider for cause; (iii) fails to perform his or her duties or responsibilities pursuant to the Contract; or (iii) dies or is unable to work due to his or her disability.
