Responsibility Matrix Sample Clauses

Responsibility Matrix. The matrix attached hereto as Exhibit H and incorporated by reference provides the maintenance, repair, services, and utilities responsibilities for Landlord and Tenant at the Premises and Building (“Responsibility Matrix”). Landlord reserves the right at any time to make reasonable changes to the Responsibility Matrix based on current conditions at the Building as in Landlord’s reasonable judgment may from time to time be necessary for the management, safety, care and cleanliness of the Premises and Building. The parties shall perform the obligations as noted in the Responsibility Matrix and to the extent of any discrepancies between this Article 6 and the Responsibility Matrix the details in the Responsibility Matrix shall control.

Responsibility Matrix. The following matrix outlines the responsibilities of each party for the Managed Hosted VESTA Services. Where both parties have been listed, the first-named party is lead, and this SOW more specifically defines the responsibilities of each party.

Responsibility Matrix. The following Responsibility Matrix clearly indicates the responsibilities on the part of M/s ..................................................................... and PTCL as per this Agreement.

Responsibility Matrix. The following matrix outlines the typical responsibilities of each party (CenturyLink, West and CUSTOMER) for the implementation and ongoing provision of the Service. Where all parties have been listed, additional detail on the responsibilities of each party is included in the Sections below. Project Management West/CenturyLink TSP Communications West TSP Integration Architecture West Develop West Methods and Procedures West A9-1-1 Service System Architecture West PSAP Facilities CUSTOMER PSAP Facility Site Preparation (floor space, power, etc.) CUSTOMER PSAP Facility Site Survey West PSAP Configurations/Lists - Routing, Transfer, etc. CenturyLink/West A9-1-1 Routing Selective Router Database (“SRDB”) Data West Non-West PSAP Equipment Note: This may be legacy equipment or new equipment purchased under another CUSTOMER agreement and or non-West PSAP equipment, such as CAD system, voice recording equipment, and radio system; if applicable. CUSTOMER Training on Service West End to End Testing of Service Prior to Production West/CenturyLink Final Data Load into SRDB West/TSP Develop Plan and Execute Migration Testing West/CenturyLink Production Turn-up of Service West/CenturyLink A9-1-1 Routing Application and System Upgrades West A9-1-1 Routing Log storage and Backups Xxxx X0-0-0 Xxxxxxx Xxxxxxx Xxxx X0-0-0 Routing Network and System Maintenance West A9-1-1 Routing Network and System Monitoring West Maintain West Methods and Procedures West Problem Reporting, Triage and Resolution West/CenturyLink TSP Communications West

Responsibility Matrix. In addition to responsibilities stated in the Agreement, the following table further defines each Party’s responsibility for deliverables of the Project under this SOW. This Responsibility Matrix shall be interpreted with the Sales Quotation and Proposal to Customer. The Contractor is not responsible for providing any service not specifically quoted. Use of Not Applicable (“N/A”) shall designate services not quoted to Customer and for which either Customer or End User are responsible. “

Responsibility Matrix. ID Process Owner Inputs Outputs ----- -------------------------------- ------------------ ------------------------------------ ------------------------------------- 1 Market Definition WinStar License Information Rate/Wire Center Priorities Building Universe Product Descriptions D&B (ABI) Tenant Data Demand Forecasts (2 years) o Volume o Number of Lines 3* Dial Plan Lucent Rate/Wire Center Priorities Switch Dial Plan Calling Plan 4 Preliminary City Plan Lucent Rate/Wire Center Priorities Claritas Data Demand Forecasts (2 years) o Cluster Maps Building Priorities o Building Data Tandem Locations Connectivity Analysis Refined Rate Centers Additional NXX Requirements 5 Interconnect Agreements WinStar Rate/Wire Center Priorities Interconnect Agreements Interconnect Guidelines/Restrictions 6 Switch Analysis Lucent Connectivity Analysis Preliminary Switch Requirements Demand Forecasts (2 years) Switch Building Requirements 7 Preliminary Field Survey WinStar/Lucent Building Clusters and Maps Hub Candidates (WinStar) Tandem Locations o On-net coverage Switch Building Requirements o Constructability Broker Switch Site Candidates o Owner Interest Switch Site Candidates (Lucent) o Usable square footage

Responsibility Matrix. The name and contact information of WAVECOM teams and SOLECTRON teams will be defined in the Responsibility matrix initially set forth in Schedule 12 and periodically revised in writing by agreement between the Parties.

Responsibility Matrix. The following matrix outlines the typical responsibilities of each party for the Service. Where all parties have been listed, the party with primary responsibility is listed first. Additional detail on the responsibilities of each party is included in the Sections below. Failure of a party to satisfactorily complete a required task could materially impair West’s ability to provide the Service. Project Management West/CenturyLink Telecommunications Service Provider (TSP) Coordination West/CenturyLink Develop West methods and procedures • West’s operations • West’s interface with TSPs, county/municipal coordinators, and each CUSTOMER PSAP West Process Documentation West/CenturyLink Location Data Management Service system architecture West PSAP facilities CenturyLink & CUSTOMER Wire Center Overlap Resolution Data Integrity West/TSP MSAG Extracts CenturyLink & CUSTOMER TN Record Extracts West/TSPs MSAG Analysis West TN Record Analysis West MSAG Data – Issue Resolution West/CUSTOMER TN Record Data – Issue Resolution West/CUSTOMER/TSP Selective Router Database (“SRDB”) Updates West Non-West PSAP Equipment • This may be legacy equipment or new equipment purchased under another CUSTOMER agreement. • Non-West PSAP Equipment includes the Computer Aided Dispatch ()CAD system and the radio system if applicable CUSTOMER End to End Testing West/CenturyLink Final Data Load – MSAG, TN Record West/TSP/CenturyLink Training on Location Data Management Systems and Service (PSAPs, TSPs, Third Party Providers) West/CenturyLink Develop plan and execute Migration Testing West/CenturyLink Production Turn-up West/CenturyLink TSP Coordination West TSP Escalation Point CenturyLink Maintain West methods and procedures • West operations • West interface with TSPs, county/municipal coordinators and each CUSTOMER PSAP West Data Integrity MSAG Build/Maintenance West/CenturyLink Service Order Processing West Error Correction and Referral West/CenturyLink/TSP TN Data Extracts and Distribution West MSAG Data Extracts and Distribution West Basic LNP Processing West Database Reconciliations West SRDB Updates West ESN/ELT Build/Maintenance West/CenturyLink ALI Discrepancy Reporting/Resolution West/CUSTOMER/TSP Metrics Reporting West Trend Analysis/Data Investigation West/CenturyLink System Monitoring West System Maintenance West System Upgrades West Log storage and backups West Problem Reporting West/CenturyLink Problem Triage and Resolution West/CenturyLink Single Point of Contact for CenturyL...

Responsibility Matrix. Rail Over Road Bridges NOTES:

Responsibility Matrix. The Service Provider shall perform the Services in a manner which complies with the responsibility matrix set out below. The table below is a RACI matrix in which: • R corresponds to “responsible” – the Party indicated is responsible for doing work as needed to complete the task; Ÿ A corresponds to “accountable” – the Party indicated is responsible for the correct completion of the task, which may be carried out through advance planning, oversight, or post-completion verification Ÿ C corresponds to “consulted” – the Party indicated is one whose opinions are to be solicited by the other parties indicated with an R or A Ÿ I corresponds to “informed” – the Party indicated is to be kept up to date by the other parties indicated with an R or A Service Detailed Task Description Xxxxxx Infosys Documentation – SOPs, Procedures Maintain documentation related to operational activities (escalation instructions, contingencies, etc.) RA Policies & Procedures Review and approve documentation related to operational activities (escalation instructions, contingencies, etc.) RA Incident management Incident handling and Coordination RA New Tools & Technology Propose new or alternate technology solutions for Xxxxxx Review C RA New Tools & Technology Approve the proposed new or alternate technology solutions RA Monitoring, reporting Proactive response to automated alerts, take action within established SLA's for availability, response times, etc. RA Monitoring, reporting Periodic review of activities that were performed as a result of direct response to alerts. C RA Monitoring, reporting Review systems logs (manual or via automation tools) and report on anomalies and concerns. RA System Administration Install, Update and Configure system software. RA System Administration Inform Xxxxxx team regarding upcoming critical patches and plan/schedule new upgrade/patch rollout. RA Audit & compliance Deliver evidence for requests for information, such as from regular formal audit reviews. C RA Incident and Problem Management Resolve incidents per agreed upon SLA's, etc. Perform troubleshooting and any necessary escalation within appropriate groups. C RA Incident and Problem Management Perform root cause analysis and deliver report. C RA Incident and Problem Management Handle escalations with 3rd party vendors within parameters of established maintenance/support contracts. C RA Incident and Problem Management Send out regular updates to keep Xxxxxx informed on current status. RA Inciden...