Common use of Overcharging Clause in Contracts

Overcharging. (a) Where you’ve been overcharged by less than $50.00 (or such other amount as determined by Regulatory Requirements), and you have already paid the overcharged amount, we must credit that amount to your next bill. (b) Where you’ve been overcharged by $50.00 (or such other amount as determined by Regulatory Requirements) or more, we must inform you within 10 business days of our becoming aware of the overcharge and, if you’ve already paid that amount, we must credit that amount to your next bill. However, if you request otherwise, we’ll comply with that request. (c) f you have stopped buying energy from us, we’ll use our best endeavours to pay the overcharged amount to you within 10 business days. (d) If you’ve been overcharged as a result of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Overcharging. (a) Where you’ve been overcharged by less than $50.00 (or such other amount as determined by Regulatory Requirementsin accordance with the energy laws from time to time), and you have you’ve already paid the overcharged amount, we must credit that amount to your next bill. (b) Where you’ve been overcharged by $50.00 (or such other amount as determined by Regulatory Requirementsin accordance with the energy laws from time to time) or more, we must inform you within 10 business days of our becoming aware of the overcharge and, if you’ve already paid that amount, we must credit that amount to your next bill. However, if you request otherwise, we’ll comply with that request. (c) f you have If you’ve stopped buying energy from us, we’ll use our best endeavours to pay the overcharged amount to you within 10 business days. (d) If you’ve been overcharged as a result of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Overcharging. (a) Where you’ve you have been overcharged by less than $50.00 50 (or such other amount as determined by Regulatory Requirements), the AER determines under the Rules from time to time) and you have already paid the overcharged amount, we must credit that amount to your next bill. (b) Where you’ve you have been overcharged by $50.00 50 (or such other amount as determined by Regulatory Requirementsthe AER determines under the Rules from time to time) or more, we must inform you within 10 business days of our becoming aware of the overcharge and, if you’ve you have already paid that amount, we must credit that amount to your next bill. However, if you request otherwise, we’ll we will comply with that request. (c) f If you have stopped buying energy from us, we’ll we will use our best endeavours to pay the overcharged amount to you within 10 business days. (d) If you’ve you have been overcharged as a result of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Overcharging. (a) Where you’ve been overcharged by less than $50.00 (or such other amount as determined by Regulatory Requirements), and you have already paid the overcharged amount, we must credit that amount to your next bill. (b) Where you’ve been overcharged by $50.00 (or such other amount as determined by Regulatory Requirements) or more, we must inform you within 10 business days of our becoming aware of the overcharge and, if you’ve already paid that amount, we must credit that amount to your next bill. However, if you request otherwise, we’ll comply with that request. (c) f If you have stopped buying energy from us, we’ll use our best endeavours to pay the overcharged amount to you within 10 business days. (d) If you’ve been overcharged as a result of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Overcharging. (a) 17.2.1 Where you’ve you have been overcharged by less than $50.00 (or such other amount as may be determined by Regulatory Requirementsunder the Rules from time to time), and you have already paid the overcharged amount, we must will credit that amount to your next bill. (b) 17.2.2 Where you’ve been overcharged by youhave beenoverchargedby $50.00 or more (or such other suchother amount as determined by Regulatory Requirements) or moremay be determinedunder the Rules from time totime), we must will inform you within youwithin 10 business days of our becoming aware becomingaware of the overcharge and, if you’ve youhave already paid that amount, we must will credit that amount to your toyour next bill. However, if you request yourequest otherwise, we’ll we will comply with that withthat request. (c) f 17.2.3 If you have stopped buying energy buyingelectricity from us, we’ll we will use our best endeavours to pay the overcharged amount to you within 10 business days. (d) 17.2.4 If you’ve you have been overcharged as a result of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Overcharging. (a) Where you’ve you have been overcharged by less than $50.00 (or such other amount as determined by Regulatory Requirements)[required alteration: insert current overcharge threshold], and you have already paid the overcharged amount, we must credit that amount to your next bill. (b) Where you’ve you have been overcharged by $50.00 (or such other amount as determined by Regulatory Requirements) [required alteration: insert current overcharge threshold] or more, we must inform you within 10 business days of our becoming aware of the overcharge and, if you’ve you have already paid that amount, we must credit that amount to your next bill. However, if you request otherwise, we’ll we will comply with that request. (c) f If you have stopped buying energy from us, we’ll we will use our best endeavours to pay the overcharged amount to you within 10 business days. (d) If you’ve you have been overcharged as a result of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Overcharging. (a) Where you’ve you have been overcharged by less than $50.00 (or such other amount as may be determined by Regulatory Requirementsunder the Rules from time to time), and you have already paid the overcharged amount, we must will credit that amount to your next bill. (b) Where you’ve you have been overcharged by $50.00 or more (or such other amount as may be determined by Regulatory Requirements) or moreunder the Rules from time to time), we must will inform you within 10 business days of our becoming aware of the overcharge and, if you’ve you have already paid that amount, we must will credit that amount to your next bill. However, if you request otherwise, we’ll we will comply with that request. (c) f If you have stopped buying energy electricity from us, we’ll we will use our best endeavours to pay the overcharged amount to you within 10 business days. (d) If you’ve you have been overcharged as a result of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Overcharging. (a) If we have overcharged you, we will refund the overcharged amount to you in accordance with applicable energy laws. b) Where you’ve you have been overcharged by less than $50.00 (or such other amount as determined by Regulatory Requirements)50, and you have already paid the overcharged amount, we must credit that amount to your next billinvoice. (bc) Where you’ve you have been overcharged by $50.00 (or such other amount as determined by Regulatory Requirements) 50 or more, we must will inform you within 10 business days of our becoming aware of the overcharge overcharged amount and, if you’ve you have already paid that amount, we must credit that amount to your next billinvoice. However, if you request otherwise, we’ll we will comply with that request. (cd) f If you have stopped buying energy from us, we’ll we will use our best endeavours to pay the overcharged amount to you within 10 business days. (de) If you’ve you have been overcharged as a result of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Overcharging. (a) Where you’ve been overcharged by less than $50.00 (or such other amount as determined by Regulatory Requirementsin accordance with the energy laws from time to time), and you have you’ve already paid the overcharged amount, we must will credit that amount to your next bill. (b) Where you’ve been overcharged by $50.00 (or such other amount as determined by Regulatory Requirementsin accordance with the energy laws from time to time) or more, we must will inform you within 10 business days of our becoming aware of the overcharge and, if you’ve already paid that amount, we must will credit that amount to your next bill. However, if you request otherwise, we’ll comply with that request. (c) f you have If you’ve stopped buying energy from us, we’ll use our best endeavours to pay the overcharged amount to you within 10 business days. (d) If you’ve been overcharged as a result of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.