Common use of Overcharging Clause in Contracts

Overcharging. 19.1 If we overcharge you due to an act or omission on our part, we will use our best endeavours to advise you within 10 business days of us becoming aware of the error. 19.2 If we have overcharged you and you have already paid your bill, we will: (a) credit the amount to your account and it will be deducted from your next bill; or (b) if you have ceased to purchase a retail service from us, repay that amount to you within 10 business days.

Appears in 3 contracts

Samples: Customer Sale Contract, Customer Sale Contract, Customer Sale Contract

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Overcharging. β€Œ 19.1 If we overcharge you due to an act or omission on our part, we will use our best endeavours to advise you within 10 business days of us becoming aware of the error. 19.2 If we have overcharged you and you have already paid your bill, we will: (a) credit the amount to your account and it will be deducted from your next bill; or (b) if you have ceased to purchase a water retail service from us, repay that amount to you within 10 business days.

Appears in 3 contracts

Samples: Sales Contract, Sales Contracts, Customer Sale Contract

Overcharging. β€Œ 19.1 If we overcharge you due to an act or omission on our part, we will use our best endeavours to advise you within 10 business days of us becoming aware of the error. 19.2 If we have overcharged you and you have already paid your bill, we will: (a) credit the amount to your account and it will be deducted from your next bill; or (b) if you have ceased to purchase a water retail service from us, repay that amount to you within 10 business days.10

Appears in 1 contract

Samples: Standard Customer Sales Contract

Overcharging. 19.1 If we overcharge you due to an act or omission on our part, we will use our best endeavours to advise you within 10 business days of us becoming aware of the error. 19.2 If we have overcharged you and you have already paid your bill, we will: (a) credit the amount to your account and it will be deducted from your next bill; or (b) if you have ceased to purchase a sewerage retail service from us, repay that amount to you within 10 business days.

Appears in 1 contract

Samples: Customer Sale Contract

Overcharging. 19.1 If we overcharge you due to an act or omission on our part, we will use our best endeavours to advise you within 10 business days of us becoming aware of the error. 19.2 If we have overcharged you and you have already paid your bill, we will: (a) credit the amount to your account and it will be deducted from your next bill; or (b) if you have ceased to purchase a water retail service from us, repay that amount to you within 10 business days.

Appears in 1 contract

Samples: Customer Sale Contract

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Overcharging. 19.1 22.1 If we overcharge you due to an act or omission on our part, we will use our best endeavours to advise you within 10 business days of us becoming aware of the error. 19.2 22.2 If we have overcharged you and you have already paid your bill, we will: (a) credit the amount to your account and it will be deducted from your next bill; or (b) if you have ceased to purchase a water retail service from us, repay that amount to you within 10 business days.

Appears in 1 contract

Samples: Standard Customer Sales Contract

Overcharging. 19.1 If we overcharge you due to an act or omission on our part, we will use our best endeavours to advise you within 10 business days of us becoming aware of the error. 19.2 If we have overcharged you and you have already paid your bill, we will: (a) credit the amount to your account and it will be deducted from your next bill; or (b) if you have ceased to purchase a retail service from us, repay that amount to you within 10 business days.

Appears in 1 contract

Samples: Sales Contracts

Overcharging. 19.1 18.1 If we overcharge you due to an act or omission on our part, we will use our best endeavours to advise you within 10 business days of us becoming aware of the error. 19.2 18.2 If we have overcharged you and you have already paid your bill, we will: (a) credit the amount to your account and it will be deducted from your next bill; or (b) if you have ceased to purchase a retail service from us, repay that amount to you within 10 business days.

Appears in 1 contract

Samples: Customer Sale Contract

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