Common use of Overcharging Clause in Contracts

Overcharging. If You have been overcharged, We will: a) notify You of this overcharging within 10 Business Days after We become aware of the overcharging; b) provide You with a refund for the overcharged amount (the "Correcting Refund"); c) refund any charge to You for testing the meter where the Meter is found to be defective; and d) not pay You interest on the Correcting Refund. Where We are required to pay You a Correcting Refund under the Contract, You can choose whether We make the Correcting Refund as: 1) credit to Your account; 2) payment directly to You; or 3) a payment to a third party (as instructed by You in writing). If You instruct Us in accordance with this clause 7.3 We will credit or repay the overpayment in accordance with Your instructions within 12 Business Days of receiving the instructions. If We do not receive any instructions from You within 20 Business Days of Us advising You of the overpayment, We will use Our reasonable endeavours to credit the amount overcharged to Your account.

Overcharging. If You have been overcharged, We will: (a) notify You of this overcharging within 10 Business Days after We become aware of the overcharging; (b) provide You with a refund for the overcharged amount (the "Correcting Refund"); (c) refund any charge to You for testing the meter where the Meter is found to be defective; and (d) not pay You interest on the Correcting Refund. Where We are required to pay You a Correcting Refund under the Contract, You can choose whether We make the Correcting Refund as: 1) credit to Your account; 2) payment directly to You; or 3) a payment to a third party (as instructed by You in writing). If You instruct Us in accordance with this clause 7.3 We will credit or repay the overpayment in accordance with Your instructions within 12 Business Days of receiving the instructions. If We do not receive any instructions from You within 20 Business Days of Us advising You of the overpayment, We will use Our reasonable endeavours to credit the amount overcharged to Your account.

Overcharging. If You have been overcharged, We will: a) notify You of this overcharging within 10 Business Days after We become aware of the overcharging; b) provide You with a refund for the overcharged amount (the "Correcting Refund");amount c) refund any charge to You for testing the meter Meter where the Meter is found to be defective; and d) not pay You interest on the Correcting Refund. Where We are required to pay You a Correcting Refund under the Contractrefund for any reason, You can choose whether We make the Correcting Refund payment as: 1e) credit to Your account; 2f) payment directly to You; or 3g) a payment to a third party (as instructed by You in writing). If You instruct Us in accordance with this clause 7.3 clause, We will credit or repay the overpayment in accordance with Your instructions within 12 Business Days of receiving the instructions. If We do not receive any instructions from You within 20 Business Days of Us advising You of the overpayment, We will use Our reasonable endeavours to credit the amount overcharged to Your account.

Overcharging. If You have been overcharged, We will: a) notify You of this overcharging within 10 Business Days after We become aware of the overcharging; b) provide You with a refund for the overcharged amount (the "Correcting Refund"); c) refund any charge to You for testing the meter Meter where the Meter is found to be defective; and d) not pay You interest on the Correcting Refund. Where We are required to pay You a Correcting Refund under the Contract, You can choose whether We make the Correcting Refund as: 1a) credit to Your account; 2b) payment directly to You; or 3c) a payment to a third party (as instructed by You in writing). If You instruct Us in accordance with this clause 7.3 We will credit or repay the overpayment in accordance with Your instructions within 12 Business Days of receiving the instructions. If We do not receive any instructions from You within 20 Business Days of Us advising You of the overpayment, We will use Our reasonable endeavours to credit the amount overcharged to Your account.