Common use of Overcharging Clause in Contracts

Overcharging. 21.1 If we have overcharged you by less than $50 we will credit that amount to your next bill. 21.2 If we have overcharged you by more than $50, we must inform you within ten business days of becoming aware of the overcharge. 21.3 We will credit the amount to your next bill unless you direct us otherwise. 21.4 If you have stopped buying energy from us, we will use our best endeavours to pay the overcharged amount to you within ten business days. 21.5 If you have been overcharged because of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Appears in 3 contracts

Samples: Nbe Small Market Retail Terms and Conditions, Nbe Small Market Retail Terms and Conditions, Small Customer Market Contract

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Overcharging. 21.1 22.1 If we have overcharged you by less than $50 we will credit that amount to your next bill. 21.2 xxxx. 212.2 If we have overcharged you by more than $50, we must inform you within ten business days of becoming aware of the overcharge. 21.3 22.3 We will credit the amount to your next bill xxxx unless you direct us otherwise. 21.4 22.4 If you have stopped buying energy from us, we will use our best endeavours to pay the overcharged amount to you within ten business days. 21.5 22.5 If you have been overcharged because of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Appears in 2 contracts

Samples: Small Customer Market Contract, Small Customer Market Contract

Overcharging. 21.1 (a) If we have overcharged you by less than $50 you: i. we will credit that amount to your next bill. 21.2 If we have overcharged you by more than $50, we must inform you within ten 10 business days of our becoming aware of the overcharge.; 21.3 We ii. unless you request otherwise, we will credit the any paid overcharged amount to your next bill unless you direct us otherwise.account within 15 business days; and 21.4 If iii. if you have stopped buying energy purchasing electricity and hot water from us, we will refund any paid overcharged amount to you and use our best endeavours to pay the overcharged amount to you do so within ten 10 business days. 21.5 (b) If you have been overcharged because as a result of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Appears in 1 contract

Samples: Standard Retail Contract

Overcharging. 21.1 If we 13.2.1 Where you have been overcharged you by less than $50 or less, and you have already paid the overcharged amount, we will must credit that amount to your next billbill after we become aware of the overcharging. 21.2 If we 13.2.2 Where you have been overcharged you by more than $50, we must inform you within ten 10 business days of our becoming aware of the overcharge. 21.3 We overcharge and, if you have already paid that amount, we will credit the that amount to your next bill unless bill. However, if you direct us request otherwise, we will comply with that request. 21.4 13.2.3 If you have stopped buying energy electricity from us, we will use our best endeavours to pay the overcharged amount to you within ten 10 business days. 21.5 If you have been overcharged because of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Appears in 1 contract

Samples: Market Terms and Conditions

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Overcharging. 21.1 If we Where you have been overcharged you by less than $50 50, and you have already paid the overcharged amount, we will must credit that amount to your next bill. 21.2 If we . Where you have been overcharged you by more than $5050 or more, we must inform you within ten 10 business days of our becoming aware of the overcharge. 21.3 We will overcharge and, if you have already paid that amount, we must credit the that amount to your next bill unless bill. However, if you direct us request otherwise. 21.4 , we will comply with that request. If you have stopped buying energy from us, we will use our best endeavours to pay the overcharged amount to you within ten 10 business days. 21.5 . If you have been overcharged because as a result of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Appears in 1 contract

Samples: Retail Contract

Overcharging. 21.1 22.1 If we have overcharged you by less than $50 we will credit that amount to your next billxxxx. 21.2 22.2 If we have overcharged you by more than $50, we must inform you within ten business days of becoming aware of the overcharge. 21.3 22.3 We will credit the amount to your next bill xxxx unless you direct us otherwise. 21.4 22.4 If you have stopped buying energy from us, we will use our best endeavours to pay the overcharged amount to you within ten business days. 21.5 22.5 If you have been overcharged because of your own fault or unlawful act or omission, we may limit the amount we credit or pay you to the amount you were overcharged in the last 12 months.

Appears in 1 contract

Samples: Market Contract

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