Overcharging. (a) Where you have been overcharged, we will inform you as soon as possible after we become aware of the overcharge and, if you have already paid that amount, we will credit that amount to your account in accordance with clause 9.7. However, if you request otherwise (e.g. request a refund), we will comply with that request.
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Samples: Terms and Conditions, www.bluenrg.com.au, www.bluenrg.com.au
Overcharging. (a) Where you have been overcharged, we will inform you as soon as possible after we become aware of the overcharge and, if you have already paid that amount, we will credit that amount to your account in accordance with clause 9.7. However, if you request otherwise (e.g. request a refund), we will comply with that request.clause
Appears in 1 contract
Samples: www.bluenrg.com.au
Overcharging. (a) Where you have been overcharged, we will inform you as soon as possible after we become aware of the overcharge and, if you have already havealready paid that amount, we will credit that amount thatamount to your account in accordance with clause 9.7next xxxx. However, if you request otherwise (e.g. request a refund)otherwise, we will comply with that request.
Appears in 1 contract
Samples: www.bluenrg.com.au
Overcharging. (a) Where you have been overcharged, we will inform you as soon as possible after we become aware of the overcharge and, if you have already paid that amount, we will credit that amount to your account in accordance with clause 9.7next xxxx. However, if you request otherwise (e.g. request a refund)otherwise, we will comply with that request.
Appears in 1 contract
Samples: www.bluenrg.com.au