PACIS Phase II Service Objectives Sample Clauses

PACIS Phase II Service Objectives. PACIS II integrates the functionality of various subsystems to achieve the key service objectives listed in Table 2-1. Table 2-1 Key PACIS Phase II Service Objectives Component Service Objectives Overall • Integrate functionality of various sub-systems (PA, CIS, CCTV, HPI) to enhance the quality, timeliness and accuracy of information delivered to passengers. • Leverage NYCT investments in ATS-A and SACNS to improve delivery of customer information and to manage customer environment Public Address (PA) • Improve Operator efficiency by implementing an intuitive Graphical User Interface (GUI). • Improve message queuing and scheduling to prevent message overload and late message broadcast. • Upgrade system stability to reduce frequency of system and workstation restarts. Component Service Objectives Customer Information Screens (CIS) • Improve Operator efficiency by implementing an intuitive Graphical User Interface (GUI). • Improve viewing access by optimizing sign positioning and increasing sign populations on platforms with low ceilings and viewing obstructions. • Increase CIS populations in fare control areas. Closed-Circuit Television (CCTV) • Improve Operator efficiency by implementing an intuitive Graphical User Interface (GUI). • Enable centralized viewing of all camera-equipped station areas. • Expand camera viewing ranges, introduce pan-tilt-zoom capability, and enable images to be switched to selected monitors. Help Point Intercom (HPI) • Improve Operator efficiency by implementing an intuitive Graphical User Interface (GUI). • Enable calls made on customer intercoms to be switched to trained travel agents and customer service agents at centralized response facilities. • Provide attractive, easily located intercom facilities that accommodate the physically challenged. Supervisory Control And Data Acquisition (SCADA) • Provide remote monitoring and control of station facilities such as elevators, escalators and turnstiles. • Provide remote monitoring of station environments.
Sample 1
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Related to PACIS Phase II Service Objectives

  • Service Objectives D4.1 The Services will:

  • PERFORMANCE OBJECTIVES 4.1 The Performance Plan (Annexure A) sets out-

  • Specific Objectives In accordance with Articles 34 and 35 of the Cotonou Agreement, the specific objectives of this Agreement are to:

  • Program Objectives In performing its responsibilities with respect to the management and administration of the Program, each party shall be guided by the following Program objectives:

  • Project Goals The schedule, budget, physical, technical and other objectives for the Project shall be defined.

  • Contract Goals A. For purposes of this procurement, OGS conducted a comprehensive search and determined that the Contract does not offer sufficient opportunities to set goals for participation by MWBEs as subcontractors, service providers, or suppliers to Contractor. Contractor is, however, encouraged to make every good faith effort to promote and assist the participation of MWBEs on this Contract for the provision of services and materials. The directory of New York State Certified MWBEs can be viewed at: xxxxx://xx.xxxxxxxxxxxxxx.xxx/FrontEnd/VendorSearchPublic.asp?TN=ny&XID=2528. Additionally, following Contract execution, Contractor is encouraged to contact the Division of Minority and Women’s Business Development ((000) 000-0000; (000) 000-0000; or (000) 000-0000) to discuss additional methods of maximizing participation by MWBEs on the Contract.

  • Program Objective The objectives of the Department’s grants are to:

  • Performance Targets Threshold, target and maximum performance levels for each performance measure of the performance period are contained in Appendix B.

  • Goals & Objectives The purpose of this Agreement is to ensure that the proper elements and commitments are in place to provide consistent IT service support and delivery to the Customer by Centre. The goal of this Agreement is to obtain mutual agreement for IT service provision between Centre and Customer. The objectives of this Agreement are to:  Provide clear reference to service ownership, accountability, roles and/or responsibilities.  Present a clear, concise and measurable description of service provision to the Customer.  Match perceptions of expected service provision with actual service support & delivery.

  • Goals Goals define availability, performance and other objectives of Service provisioning and delivery. Goals do not include remedies and failure to meet any Service Goal does not entitle Customer to a Service credit.

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