Participant Advisory Committee. The CHC-MCO must establish and maintain a PAC for the zone in which it operates. The PAC must include Participants and Network Providers to advise on the experiences and needs of Participants. The CHC-MCO must include Participants who are representative of the population being served as well as family caregivers as members of the PAC. Provider representation must include PH, BH, dental health and LTSS. The CHC- MCO must provide the Department annually with the membership (including designation) of the PAC. The PAC membership must be composed of at least 60% of Participants, with 25% of the total membership receiving LTSS. In addition to the individual diversity, the CHC-MCO should seek to have geographic diversity including both rural and urban representation. The CHC-MCO must schedule PAC meetings no less than quarterly with in- person meetings, and will reimburse travel expenses for Participants, caregivers, and their family members. The CHC-MCO will provide necessary reasonable accommodations to allow for in-person access to the PAC. PAC communications and meetings must be accessible to Participants with LEP. The CHC-MCO must provide DHS with advance notification of the date, time, and location of all PAC meetings. The CHC-MCO must also work with the Department to provide its PAC members with an effective means to consult with each other and, when appropriate, coordinate efforts and resources for the benefit of the entire CHC population in the zone and/or populations with LTSS needs. The CHC- MCO must report out any updates or proposed changes, the number and nature of complaints, and any quality improvement strategies or implementations and invite PAC members to raise questions and concerns about topics affecting their quality of life and their experience with the CHC- MCO. The CHC-MCO must provide minutes of the PAC meeting to the Department and post them on the CHC-MCO website.
Appears in 2 contracts
Samples: Community Healthchoices Agreement, Community Healthchoices Agreement
Participant Advisory Committee. The CHC-MCO must establish and maintain a PAC for the each zone in which it operates. The PAC must include Participants and Participants, Network Providers and direct care worker representatives to advise on the experiences and needs of Participants. The CHC-MCO must include Participants who are representative of the population being served as well as family caregivers as members of the PAC. Provider representation must include PH, BH, dental health and LTSS. The CHC- CHC-MCO must provide the Department annually with the membership (including designation) of the PAC. The PAC membership must be composed of at least sixty percent (60% %) of Participants, with twenty-five percent (25% %) of the total membership receiving LTSS. In addition to the individual diversity, the CHC-MCO should seek to have geographic diversity diversity, including both rural and urban representation. The CHC-MCO must schedule PAC meetings no less than quarterly with in- person meetings, and will reimburse travel expenses for Participants, caregivers, and their family members. The CHC-MCO will provide necessary reasonable accommodations to allow for in-person access to the PAC. PAC communications and meetings must be accessible to Participants with LEP. The CHC-MCO must provide DHS the Department with advance notification of the date, time, and location of all PAC meetings. The CHC-MCO must also work with the Department to provide its PAC members with an effective means to consult with each other and, when appropriate, coordinate efforts and resources for the benefit of the entire CHC population in the zone and/or populations with LTSS needs. The CHC- CHC-MCO must report out any updates or proposed changes, the number and nature of complaints, and any quality improvement strategies or implementations and invite PAC members to raise questions and concerns about topics affecting their quality of life and their experience with the CHC- CHC-MCO. The CHC-MCO must provide minutes of the PAC meeting to the Department and post them on the CHC-MCO website.
Appears in 2 contracts
Samples: 2020 Community Healthchoices Agreement, Community Healthchoices Agreement
Participant Advisory Committee. The CHC-MCO must establish and maintain a PAC for the each zone in which it operates. The PAC must include Participants and Participants, Network Providers and direct care worker representatives to advise on the experiences and needs of Participants. The CHC-MCO must include Participants who are representative of the population being served as well as family caregivers as members of the PAC. Provider representation must include PH, BH, dental health and LTSS. The CHC- CHC-MCO must provide the Department annually with the membership (including designation) of the PAC. The PAC membership must be composed of at least sixty percent (60% %) of Participants, with twenty-five percent (25% %) of the total membership receiving LTSS. In addition to the individual diversity, the CHC-MCO should seek to have geographic diversity diversity, including both rural and urban representation. The CHC-MCO must schedule PAC meetings no less than quarterly with in- person meetings, and will reimburse travel expenses for Participants, caregivers, and their family members. The CHC-MCO will provide necessary reasonable accommodations to allow for in-person access to the PAC. PAC communications and meetings must be accessible to Participants with LEP. The CHC-MCO must provide DHS the Department with advance notification of the date, time, and location of all PAC meetings. The CHC-MCO must also work with the Department to provide its PAC members with an effective means to consult with each other and, when appropriate, coordinate efforts and resources for the benefit of the entire CHC population in the zone and/or populations with LTSS needs. The CHC- CHC-MCO must report out any updates or proposed changes, the number and nature of complaints, and any quality improvement strategies or implementations and invite PAC members to raise questions and concerns about topics affecting their quality of life and their experience with the CHC- CHC-MCO. The CHC-MCO must provide minutes of the PAC meeting to the Department and post them on the CHC-MCO website.
Appears in 2 contracts
Samples: 2022 Community Healthchoices Agreement, Community Healthchoices Agreement
Participant Advisory Committee. The CHC-MCO must establish and maintain a PAC for the each zone in which it operates. The PAC must include Participants and Participants, Network Providers and direct care worker representatives to advise on the experiences and needs of Participants. The CHC-MCO must include Participants who are representative of the population being served as well as family caregivers as members of the PAC. Provider representation must include PH, BH, dental health and LTSS. The CHC- CHC-MCO must provide the Department annually with the membership (including designation) of the PAC. The PAC membership must be composed of at least 60% of fifty percent (50%) Participants, with twenty-five percent (25% %) of the total membership receiving LTSS. In addition to the individual diversity, the CHC-MCO should seek to have geographic diversity diversity, including both rural and urban representation. The CHC-MCO must schedule PAC meetings no less than quarterly with in- person meetings, and will reimburse travel expenses for Participants, caregivers, and their family members. The CHC-MCO will provide necessary reasonable accommodations to allow for in-person access to the PAC. PAC communications and meetings must be accessible to Participants with LEP. The CHC-MCO must provide DHS the Department with advance notification of the date, time, and location of all PAC meetings. As part of the PAC meetings the CHC-MCOs must detail health education and outreach activities including coordination of health education materials, activities, and programs with public health entities, particularly as they relate to public health priorities and population-based interventions. Population- based interventions include those that are relevant to the populations being served and that take into consideration the ability of these populations to understand and act upon health information. The CHC-MCO must provide the Department with a written description of all planned health education activities and targeted implementation dates on an annual basis. The CHC-MCO must also work with the Department to provide its PAC members with an effective means to consult with each other and, when appropriate, coordinate efforts and resources for the benefit of the entire CHC population in the zone and/or populations with LTSS needs. The CHC- CHC-MCO must report out any updates or proposed changes, the number and nature of complaints, and any quality improvement strategies or implementations and invite PAC members to raise questions and concerns about topics affecting their quality of life and their experience with the CHC- CHC-MCO. The CHC-MCO must provide minutes of the PAC meeting to the Department and post them on the CHC-MCO website.
Appears in 1 contract
Participant Advisory Committee. The CHC-MCO must establish and maintain a PAC for the zone in which it operates. The PAC must include Participants Participant Advisory Committee (PAC) that includes CHO-MCO Member and Network Providers to advise on the experiences and needs of Participants. The CHC-MCO Representation on the PAC must include Participants who are representative of the population being served as well as family caregivers as members of the PACcaregivers. Provider representation must include PHphysical health, BHbehavioral health, dental health and LTSS. The CHC- CHC-MCO must provide the Department annually with the membership (including designation) and meeting schedule of the PAC. The PAC membership must be composed of at least 60% of CHO-MCO Participants, with 25% of the total membership receiving LTSS. In addition to the individual diversitydiversity listed, the CHC-MCO should seek to have geographic diversity should also be sought including both rural and urban representation. representation. The CHC-MCO meeting schedule must schedule PAC meetings be no less than quarterly with in- in-person meetings, and will reimburse travel expenses for Participants, caregivers, and Participants or their family membersmembers need to be reimbursed. The CHC-MCO will provide necessary Any reasonable accommodations necessary must be made available to allow for ensure in-person access to the PAC. PAC communications and meetings must be accessible to Participants with LEP. The CHC-MCO must provide DHS with advance notification of the date, time, and location of all PAC meetings. The CHC-MCO must also work with the Department to provide ensure that its PAC members are provided with an effective means to consult with each other and, when appropriate, coordinate efforts and resources for the benefit of the entire CHC population in the zone and/or populations with LTSS needs. The CHC- CHC-MCO must report out any updates or proposed changes, the number and nature of complaints, and any quality improvement strategies or implementations and invite implementations. PAC members Members should be invited to raise questions and concerns about any topics affecting their quality of life and their experience with of the CHC- MCOplan. The Minutes of the PAC must be provided to the Department by the CHC-MCO must provide minutes of the PAC meeting to the Department and post them made public on the CHC-MCO website.
Appears in 1 contract
Samples: Community Healthchoices Agreement
Participant Advisory Committee. The CHC-MCO must establish and maintain a PAC for the each zone in which it operates. The PAC must include Participants and Participants, Network Providers and direct care worker representatives to advise on the experiences and needs of Participants. The CHC-MCO must include Participants who are representative of the population being served as well as family caregivers as members of the PAC. Provider representation must include PH, BH, dental health and LTSS. The CHC- CHC-MCO must provide the Department annually with the membership (including designation) of the PAC. The PAC membership must be composed of at least sixty percent (60% %) of Participants, with twenty-five percent (25% %) of the total membership receiving LTSS. In addition to the individual diversity, the CHC-MCO should seek to have geographic diversity diversity, including both rural and urban representation. The CHC-MCO must schedule PAC meetings no less than quarterly with in- person meetings, and will reimburse travel expenses for Participants, caregivers, and their family members. The CHC-MCO will provide necessary reasonable accommodations to allow for in-person access to the PAC. PAC communications and meetings must be accessible to Participants with LEP. The CHC-MCO must provide DHS the Department with advance notification of the date, time, and location of all PAC meetings. The CHC-MCO must also work with the Department to provide its PAC members with an effective means to consult with each other and, when appropriate, coordinate efforts and resources for the benefit of the entire CHC population in the zone and/or populations with LTSS needs. The CHC- CHC-MCO must report out any updates or proposed changes, the number and nature of complaints, and any quality improvement strategies or implementations and invite PAC members to raise questions and concerns about topics affecting their quality of life and their experience with the CHC- CHC-MCO. The CHC-MCO must provide minutes of the PAC meeting to the Department and post them on the CHC-MCO website.
Appears in 1 contract
Samples: Community Healthchoices Agreement
Participant Advisory Committee. The CHC-MCO must establish and maintain a PAC for the each zone in which it operates. The PAC must include Participants and Participants, Network Providers and direct care worker representatives to advise on the experiences and needs of Participants. The CHC-MCO must include Participants who are representative of the population being served as well as family caregivers as members of the PAC. Provider representation must include PH, BH, dental health and LTSS. The CHC- CHC-MCO must provide the Department annually with the membership (including designation) of the PAC. The PAC membership must be composed of at least 60% of fifty percent (50%) Participants, with twenty-five percent (25% %) of the total membership receiving LTSS, ten percent (10%) of which must be nursing facility residents or a representative of a nursing facility resident. In addition to the individual diversity, the CHC-MCO should seek to have geographic diversity diversity, including both rural and urban representation. The CHC-MCO must schedule PAC meetings no less than quarterly with in- person meetings, and will reimburse travel expenses for Participants, caregivers, and their family members. The CHC-MCO will provide necessary reasonable accommodations to allow for in-person access to the PAC. PAC communications and meetings must be accessible to Participants with LEP. The CHC-MCO must provide DHS the Department with advance notification of the date, time, and location of all PAC meetings. As part of the PAC meetings the CHC-MCOs must detail health education and outreach activities including coordination of health education materials, activities, and programs with public health entities, particularly as they relate to public health priorities and population-based interventions. Population- based interventions include those that are relevant to the populations being served and that take into consideration the ability of these populations to understand and act upon health information. The CHC-MCO must provide the Department with a written description of all planned health education activities and targeted implementation dates on an annual basis. The CHC-MCO must also work with the Department to provide its PAC members with an effective means to consult with each other and, when appropriate, coordinate efforts and resources for the benefit of the entire CHC population in the zone and/or populations with LTSS needs. The CHC- CHC-MCO must report out any updates or proposed changes, the number and nature of complaints, and any quality improvement strategies or implementations and invite PAC members to raise questions and concerns about topics affecting their quality of life and their experience with the CHC- CHC-MCO. The CHC-MCO must provide minutes of the PAC meeting to the Department and post them on the CHC-MCO website.
Appears in 1 contract
Samples: Community Healthchoices Agreement