Performance Indicators. The HSP’s delivery of the Services will be measured by the following Indicators, Targets and where applicable Performance Standards. In the following table: Organizational Health and Financial Indicators Debt Service Coverage Ratio (P) 1 S1 Total Margin (P) 0 S0 Coordination and Access Indicators Percent Resident Days – Long Stay (E) n/a n/a Wait Time from LHIN Determination of Eligibility to LTC Home Response (E) n/a n/a Long-Term Care Home Refusal Rate (E) n/a n/a Quality and Resident Safety Indicators Percentage of Residents Who Fell in the Last 30 days (E) n/a n/a Percentage of Residents Whose Pressure Ulcer Worsened (E) n/a n/a Percentage of Residents on Antipsychotics Without a Diagnosis of Psychosis (E) n/a n/a Percentage of Residents in Daily Physical Restraints (E) n/a n/a 1. Mississauga Halton LHIN & Long- Term Care Homes Quarterly Sector Meetings The Health Service Provider (HSP) Long -Term Care Home Administrator/Director of Care or delegate is required to participate in the Mississauga Halton LHIN/Long-Term Care Homes quarterly meetings to review performance, quality and compliance. 2. Avoidable ED Transfers The HSP is required to complete and submit to the LHIN, monthly, the Emergency Department (ED) Transfer Report form to include the frequency and reason for transfers of Long-Term Care Home (LTCH) residents to a hospital emergency department. The monthly reports are due to the Nurse Practitioner- (NP) Stat Program on the 15th of the following month. (See Schedule C – Reporting Requirements). 3. Alternate Level of Care (ALC) Avoidance [monitoring indicator] The HSP is responsible to accept, support and enable transitions from the hospital, once deemed medical stable, back to the resident’s home (LTCH). The HSP will be responsive to the Alternate Level of Care (ALC) Rate as per the 2018/19 Ministry-LHIN Accountability Agreement target and will work in collaboration with hospitals and community providers in a timely, safe, effective, efficient manner incorporating a patient-centred approach. Definition: Alternate Level of Care (ALC) Rate; This indicator is defined as the proportion of inpatient days in acute and post-acute care settings that are spent as ALC in a specific time period. Calculation: Total number of ALC days in a given time period (WTIS) x 100 Total number of patient days in the same time period (Bed Census Summary (BCS))/Wait Time Information System (WTIS) Ministry LHIN Accountability Agreement (“MLAA”) 2015-18 ALC Rate 12.7% 4. Quality Improvement Plan The HSP will meet Quality Improvement Plan (QIP) targets as set out in QIP submitted annually to Health Quality Ontario (HQO). This plan would be available to the LHIN upon request.
Appears in 2 contracts
Samples: Service Accountability Agreement, Service Accountability Agreement
Performance Indicators. The HSP’s delivery of the Services will be measured by the following Indicators, Targets and where applicable Performance Standards. In the following table: indicator for the applicable year. INDICATOR CATEGORY INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator 2019/20 PERFORMANCE Organizational Health and Financial Indicators Debt Service Coverage Ratio (P) 1 S1 ≥1 Total Margin (P) 0 S0 ≥0 Coordination and Access Indicators Percent Resident Days – Long Stay (E) n/a n/a Wait Time from LHIN Determination of Eligibility to LTC Home Response (EM) n/a n/a Long-Term Care Home Refusal Rate (E) n/a n/a INDICATOR CATEGORY Quality and Resident Safety Indicators INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator Percentage of Residents Who Fell in the Last 30 days (EM) n/a n/a 2019/20 PERFORMANCE Percentage of Residents Whose Pressure Ulcer Worsened (EM) n/a n/a Percentage of Residents on Antipsychotics Without a Diagnosis of Psychosis (EM) n/a n/a Percentage of Residents in Daily Physical Restraints (EM) n/a n/a
1. Mississauga Halton Develop a quality improvement plan for 2019-20 and submit a copy of the plan to the HNHB LHIN & Long- Term Care Homes Quarterly Sector Meetings The Health Service Provider (HSP) Long -Term Care Home Administrator/Director of Care or delegate is required to participate in the Mississauga Halton LHIN/Long-Term Care Homes quarterly meetings to review performanceby June 1, quality and compliance2019.
2. Avoidable ED Transfers The HSP Patient/client reported feedback is an important component of measuring and improving the patient/client experience. Health Service Providers (HSPs) are required to complete report patient experience indicators for fiscal year 2019-20 by June 1, 2020. Reporting will reflect two elements of the patient/client reported experience: overall patient/client satisfaction and submit the involvement in decisions about care. HSPs should report on the questions that are most similar to the LHINfollowing:
a. Overall satisfaction: “Overall, monthlyhow would you rate the care and services you received?”
b. Involvement in decisions about care: “Were you involved in decisions about your care as much as you wanted to be? Health Service Providers are also required to submit a brief narrative by June 1, the Emergency Department (ED) Transfer Report form to include the frequency 2020 outlining their organization’s engagement and reason for transfers of Long-Term Care Home (LTCH) residents to a hospital emergency department. The monthly reports are due to the Nurse Practitioner- (NP) Stat Program on the 15th of the following month. (See Schedule C – Reporting Requirements)partnership with patient and family advisors.
3. Alternate Level Health Service Providers (HSPs) will actively strive to meet the targets for health system performance indicators; engage in activities that include LHIN-wide initiatives, which result in the demonstrated improving performance trends on relevant system-level indicators; and separately and in conjunction with the LHIN and other HSPs, identify opportunities to integrate the services of Care (ALC) Avoidance [monitoring indicator] The HSP is responsible the local health system to acceptprovide appropriate, support co-coordinated, effective and enable transitions from the hospital, once deemed medical stable, back efficient services. Issued pursuant to the resident’s home Long Term Care Service Accountability Agreement To: The Board of Directors of the (LTCHthe “LHIN”). The HSP will be responsive to the Alternate Level of Care (ALC) Rate as per the 2018/19 Ministry-LHIN Accountability Agreement target and will work in collaboration with hospitals and community providers in a timely, safe, effective, efficient manner incorporating a patient-centred approach. DefinitionAttn: Alternate Level of Care (ALC) Rate; This indicator is defined as the proportion of inpatient days in acute and post-acute care settings that are spent as ALC in a specific time period. Calculation: Total number of ALC days in a given time period (WTIS) x 100 Total number of patient days in the same time period (Bed Census Summary (BCS))/Wait Time Information System (WTIS) Ministry LHIN Accountability Agreement (“MLAA”) 2015-18 ALC Rate 12.7%
4. Quality Improvement Plan The HSP will meet Quality Improvement Plan (QIP) targets as set out in QIP submitted annually to Health Quality Ontario (HQO). This plan would be available to the LHIN upon requestBoard Chair.
Appears in 2 contracts
Samples: Service Accountability Agreement, Service Accountability Agreement
Performance Indicators. The HSP’s delivery of the Services will be measured by the following Indicators, Targets and where applicable Performance Standards. In the following table: indicator for the applicable year. INDICATOR CATEGORY INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator 2019/20 PERFORMANCE Organizational Health and Financial Indicators Debt Service Coverage Ratio (P) 1 S1 1 Total Margin (P) 0 S0 0 Coordination and Access Indicators Percent Resident Days – Long Stay (E) n/a n/a Wait Time from LHIN Determination of Eligibility to LTC Home Response (EM) n/a n/a Long-Term Care Home Refusal Rate (E) n/a n/a INDICATOR CATEGORY Quality and Resident Safety Indicators INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator Percentage of Residents Who Fell in the Last 30 days (EM) n/a n/a 2019/20 PERFORMANCE Percentage of Residents Whose Pressure Ulcer Worsened (EM) n/a n/a Percentage of Residents on Antipsychotics Without a Diagnosis of Psychosis (EM) n/a n/a Percentage of Residents in Daily Physical Restraints (EM) n/a n/a
1. Mississauga Halton LHIN & Long- Term Care Homes Quarterly Sector Meetings a Indigenous Cultural Awareness: The Health Service Provider (HSP) Long -Term Care Home Administrator/Director will report on the activities it has undertaken during the fiscal year to increase the Indigenous cultural awareness and sensitivity of Care or delegate is required its staff, physicians and volunteers (including Board members) throughout the organization. In order to participate support the LHIN’s goal of improving access to health services and health outcomes for Indigenous people, a minimum of 15 per cent of the HSP’s staff will receive Indigenous Cultural Safety training during this reporting period. Meeting this minimum requirement will serve a longer-term goal of involving all HSP staff in the Mississauga Halton LHIN/Longthis educational initiative over time. HSPs will be provided with a list of training options (e.g. online and face-Term Care Homes quarterly meetings to-face sessions) and other educational resources for staff to review performancechoose from. The LHIN may provide one-time funding through a lead agency to support HSP staff participation in priority training offerings. The Indigenous Cultural Awareness Report, quality and compliance.
2. Avoidable ED Transfers The HSP is required using a template to complete and submit to be provided by the LHIN, monthly, the Emergency Department (ED) Transfer Report form to include the frequency and reason for transfers of Long-Term Care Home (LTCH) residents to a hospital emergency department. The monthly reports are is due to the Nurse Practitioner- (NP) Stat Program on LHIN by April 30, 2020 and should be submitted using the 15th subject line: 2019-20 Indigenous Cultural Awareness Report to xx.xxxxxxxxxxxxxxxxxx@xxxxx.xx.xx. An updated/revised reporting template will be forwarded to all HSPs at a later date. HSPs that have multiple accountability agreements with the LHIN should provide one aggregated report for the corporation. Issued pursuant to the Long Term Care Service Accountability Agreement To: The Board of Directors of the following month. (See Schedule C – Reporting Requirements).
3. Alternate Level of Care (ALC) Avoidance [monitoring indicator] The HSP is responsible to accept, support and enable transitions from the hospital, once deemed medical stable, back to the resident’s home (LTCH“LHIN”). The HSP will be responsive to the Alternate Level of Care (ALC) Rate as per the 2018/19 Ministry-LHIN Accountability Agreement target and will work in collaboration with hospitals and community providers in a timely, safe, effective, efficient manner incorporating a patient-centred approach. DefinitionAttn: Alternate Level of Care (ALC) Rate; This indicator is defined as the proportion of inpatient days in acute and post-acute care settings that are spent as ALC in a specific time period. Calculation: Total number of ALC days in a given time period (WTIS) x 100 Total number of patient days in the same time period (Bed Census Summary (BCS))/Wait Time Information System (WTIS) Ministry LHIN Accountability Agreement (“MLAA”) 2015-18 ALC Rate 12.7%
4. Quality Improvement Plan The HSP will meet Quality Improvement Plan (QIP) targets as set out in QIP submitted annually to Health Quality Ontario (HQO). This plan would be available to the LHIN upon requestBoard Chair.
Appears in 2 contracts
Samples: Service Accountability Agreement, Service Accountability Agreement
Performance Indicators. The HSP’s delivery of the Services will be measured by the following Indicators, Targets and where applicable Performance Standards. In the following table: indicator for the applicable year. INDICATOR CATEGORY INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator 2019/20 PERFORMANCE Organizational Health and Financial Indicators Debt Service Coverage Ratio (P) 1 S1 ≥1 Total Margin (P) 0 S0 ≥0 Coordination and Access Indicators Percent Resident Days – Long Stay (E) n/a n/a Wait Time from LHIN Determination of Eligibility to LTC Home Response (EM) n/a n/a Long-Term Care Home Refusal Rate (E) n/a n/a INDICATOR CATEGORY INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator 2019/20 PERFORMANCE TARGET STANDARD Quality and Resident Safety Indicators Percentage of Residents Who Fell in the Last 30 days (EM) n/a n/a Percentage of Residents Whose Pressure Ulcer Worsened (EM) n/a n/a Percentage of Residents on Antipsychotics Without a Diagnosis of Psychosis (EM) n/a n/a Percentage of Residents in Daily Physical Restraints (EM) n/a n/a
1. Mississauga Halton Develop a quality improvement plan for 2019-20 and submit a copy of the plan to the HNHB LHIN & Long- Term Care Homes Quarterly Sector Meetings The Health Service Provider (HSP) Long -Term Care Home Administrator/Director of Care or delegate is required to participate in the Mississauga Halton LHIN/Long-Term Care Homes quarterly meetings to review performanceby June 1, quality and compliance2019.
2. Avoidable ED Transfers The HSP Patient/client reported feedback is an important component of measuring and improving the patient/client experience. Health Service Providers (HSPs) are required to complete report patient experience indicators for fiscal year 2019-20 by June 1, 2020. Reporting will reflect two elements of the patient/client reported experience: overall patient/client satisfaction and submit the involvement in decisions about care. HSPs should report on the questions that are most similar to the LHINfollowing:
a. Overall satisfaction: “Overall, monthlyhow would you rate the care and services you received?”
b. Involvement in decisions about care: “Were you involved in decisions about your care as much as you wanted to be? Health Service Providers are also required to submit a brief narrative by June 1, the Emergency Department (ED) Transfer Report form to include the frequency 2020 outlining their organization’s engagement and reason for transfers of Long-Term Care Home (LTCH) residents to a hospital emergency department. The monthly reports are due to the Nurse Practitioner- (NP) Stat Program on the 15th of the following month. (See Schedule C – Reporting Requirements)partnership with patient and family advisors.
3. Alternate Level Health Service Providers (HSPs) will actively strive to meet the targets for health system performance indicators; engage in activities that include LHIN-wide initiatives, which result in the demonstrated improving performance trends on relevant system-level indicators; and separately and in conjunction with the LHIN and other HSPs, identify opportunities to integrate the services of Care (ALC) Avoidance [monitoring indicator] The HSP is responsible the local health system to acceptprovide appropriate, support co-coordinated, effective and enable transitions from the hospital, once deemed medical stable, back efficient services. Issued pursuant to the resident’s home (LTCH). Long Term Care Service Accountability Agreement To: The HSP will be responsive to Board of Directors of the Alternate Level [Insert Name of Care (ALC) Rate as per the 2018/19 Ministry-LHIN Accountability Agreement target and will work in collaboration with hospitals and community providers in a timely, safe, effective, efficient manner incorporating a patient-centred approach. Definition: Alternate Level of Care (ALC) Rate; This indicator is defined as the proportion of inpatient days in acute and post-acute care settings that are spent as ALC in a specific time period. Calculation: Total number of ALC days in a given time period (WTIS) x 100 Total number of patient days in the same time period (Bed Census Summary (BCS))/Wait Time Information System (WTIS) Ministry LHIN Accountability Agreement (“MLAA”) 2015-18 ALC Rate 12.7%
4. Quality Improvement Plan The HSP will meet Quality Improvement Plan (QIP) targets as set out in QIP submitted annually to Health Quality Ontario (HQO). This plan would be available to the LHIN upon request.LHIN]
Appears in 2 contracts
Samples: Service Accountability Agreement, Service Accountability Agreement
Performance Indicators. The HSP’s delivery of the Services will be measured by the following Indicators, Targets and where applicable Performance Standards. In the following table: indicator for the applicable year. INDICATOR CATEGORY INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator 2019/20 PERFORMANCE Organizational Health and Financial Indicators Debt Service Coverage Ratio (P) 1 S1 ≥1 Total Margin (P) 0 S0 ≥0 Coordination and Access Indicators Percent Resident Days – Long Stay (E) n/a n/a Wait Time from LHIN Determination of Eligibility to LTC Home Response (EM) n/a n/a Long-Term Care Home Refusal Rate (E) n/a n/a INDICATOR CATEGORY INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator 2019/20 PERFORMANCE Quality and Resident Safety Indicators Percentage of Residents Who Fell in the Last 30 days (EM) n/a n/a Percentage of Residents Whose Pressure Ulcer Worsened (EM) n/a n/a Percentage of Residents on Antipsychotics Without a Diagnosis of Psychosis (EM) n/a n/a Percentage of Residents in Daily Physical Restraints (EM) n/a n/a
1. Mississauga Halton Develop a quality improvement plan for 2019-20 and submit a copy of the plan to the HNHB LHIN & Long- Term Care Homes Quarterly Sector Meetings The Health Service Provider (HSP) Long -Term Care Home Administrator/Director of Care or delegate is required to participate in the Mississauga Halton LHIN/Long-Term Care Homes quarterly meetings to review performanceby June 1, quality and compliance2019.
2. Avoidable ED Transfers The HSP Patient/client reported feedback is an important component of measuring and improving the patient/client experience. Health Service Providers (HSPs) are required to complete report patient experience indicators for fiscal year 2019-20 by June 1, 2020. Reporting will reflect two elements of the patient/client reported experience: overall patient/client satisfaction and submit the involvement in decisions about care. HSPs should report on the questions that are most similar to the LHINfollowing:
a. Overall satisfaction: “Overall, monthlyhow would you rate the care and services you received?”
b. Involvement in decisions about care: “Were you involved in decisions about your care as much as you wanted to be? Health Service Providers are also required to submit a brief narrative by June 1, the Emergency Department (ED) Transfer Report form to include the frequency 2020 outlining their organization’s engagement and reason for transfers of Long-Term Care Home (LTCH) residents to a hospital emergency department. The monthly reports are due to the Nurse Practitioner- (NP) Stat Program on the 15th of the following month. (See Schedule C – Reporting Requirements)partnership with patient and family advisors.
3. Alternate Level of Care Health Service Providers (ALCHSPs) Avoidance [monitoring indicator] The HSP is responsible will actively strive to acceptmeet the targets for health system performance indicators; engage in activities that include LHIN-wide initiatives, support and enable transitions from the hospital, once deemed medical stable, back to the resident’s home (LTCH). The HSP will be responsive to the Alternate Level of Care (ALC) Rate as per the 2018/19 Ministry-LHIN Accountability Agreement target and will work in collaboration with hospitals and community providers in a timely, safe, effective, efficient manner incorporating a patient-centred approach. Definition: Alternate Level of Care (ALC) Rate; This indicator is defined as the proportion of inpatient days in acute and post-acute care settings that are spent as ALC in a specific time period. Calculation: Total number of ALC days in a given time period (WTIS) x 100 Total number of patient days which result in the same time period (Bed Census Summary (BCS))/Wait Time Information System (WTIS) Ministry LHIN Accountability Agreement (“MLAA”) 2015demonstrated improving performance trends on relevant system-18 ALC Rate 12.7%
4. Quality Improvement Plan The HSP will meet Quality Improvement Plan (QIP) targets as set out level indicators; and separately and in QIP submitted annually to Health Quality Ontario (HQO). This plan would be available to conjunction with the LHIN upon request.and other HSPs, identify opportunities to integrate the services of the local health system to provide appropriate, co-coordinated, effective and efficient services. [Insert Name of LHIN]
Appears in 2 contracts
Samples: Service Accountability Agreement, Service Accountability Agreement
Performance Indicators. The HSP’s delivery of the Services will be measured by the following Indicators, Targets and where applicable Performance Standards. In the following table: INDICATOR CATEGORY INDICATOR P=Performance Indicator E=Explanatory Indicator M=Monitoring Indicator 2023-2024 Organizational Health and Financial Indicators Debt Service Coverage Ratio (P) 1 S1 n/a n/a Total Margin (P) 0 S0 n/a n/a Coordination and Access Indicators Percent Resident Days – Long Stay (E) n/a n/a Wait Time from LHIN Home and Community Care Support Services (HCCSS) Determination of Eligibility to LTC Home Response (EM) n/a n/a Long-Term Care Home Refusal Rate (E) n/a n/a Quality and Resident Safety Indicators Percentage of Residents Who Fell in the Last 30 days (EM) n/a n/a Percentage of Residents Whose Pressure Ulcer Worsened (EM) n/a n/a Percentage of Residents on Antipsychotics Without a Diagnosis of Psychosis (EM) n/a n/a Percentage of Residents in Daily Physical Restraints (EM) n/a n/a
1. Mississauga Halton LHIN & Long- Term Care Homes Quarterly Sector Meetings The Health Service Provider (HSP) Long -Term Care Home Administrator/Director of Care or delegate is required to participate in the Mississauga Halton LHIN/Long-Term Care Homes quarterly meetings to review performance, quality Local Obligations Goal: Improve Access and compliance.
2. Avoidable ED Transfers The HSP is required to complete and submit to the LHIN, monthly, the Emergency Department (ED) Transfer Report form to include the frequency and reason for transfers of Long-Term Care Home (LTCH) residents to a hospital emergency department. The monthly reports are due to the Nurse Practitioner- (NP) Stat Program on the 15th of the following month. (See Schedule C – Reporting Requirements).
3. Flow by Reducing Alternate Level of Care (ALC) Avoidance [monitoring indicator] The HSP is responsible Goal: Advance Indigenous Health Strategies and Outcomes
a. Partner with your OH team to acceptwork through a process of establishing a First Nations, Inuit, Métis and Urban Indigenous Health Workplan, which aligns with provincial guidance, and includes a plan for Indigenous cultural awareness (improving understanding of Indigenous history, perspectives, cultures, and traditions) and cultural safety (improving understanding of anti-racist practice and identifying individual and systemic biases that contribute to racism across the health care system). Ontario Health will provide guidance material to support this process.
b. Or, if a First Nations, Inuit, Métis and enable transitions from Urban Indigenous Health Workplan (or similar) already exists, demonstrate advancement to implementation of the hospitalplan. • Demonstrate progress (and document in reporting template) on outcomes, once deemed medical stableaccess and/or executive training:
a. Improvement in outcomes regarding First Nations, back Inuit, Métis and Urban Indigenous health (note for 23/24 this will give HSPs the opportunity to demonstrate any improvement based on the data currently available to them. In future years, standardized indicators will be developed.)
b. Progress in increasing culturally safe access to healthcare services, programs to xxxxxx Indigenous engagement, and relationship building to improve Indigenous health (note for 23/24 this will give HSPs the opportunity to demonstrate any improvement based on initiatives they have targeted in their First Nations, Inuit, Métis and Urban Indigenous Health Workplan. In future years, standardized indicators will be developed.)
c. Demonstrate that executive level staff have completed Indigenous Cultural Safety Training • Develop and/or advance an organizational health equity plan • develop an equity plan that aligns with OH equity, inclusion, diversity and anti-racism framework, and existing provincial priorities, where applicable (i.e., French language health services plan; Accessibility for Ontarians with Disabilities Act; the provincial Black Health Plan; High Priority Community Strategy; etc.). Please note that HSPs will be provided with guidance materials to help develop their equity plan and complete a reporting template to submit to the resident’s home (LTCH)region. The HSP will be responsive • Or, if an equity plan already exists, demonstrate advancement to implementation of the plan, by completing the equity reporting template and submitting to the Alternate Level region. • Increase understanding and awareness of Care health equity through education/continuous learning • Continue capacity-building through knowledge transfer, education, and training about health equity within the Region, HSPs will demonstrate that a minimum, executive level staff have completed relevant equity, inclusion, diversity, and anti- racism education (ALC) Rate as per the 2018/19 Ministry-LHIN Accountability Agreement target and will work in collaboration with hospitals and community providers in a timely, safe, effective, efficient manner incorporating a patient-centred approach. Definition: Alternate Level of Care (ALC) Rate; This indicator is defined as the proportion of inpatient days in acute and post-acute care settings that are spent as ALC in a specific time period. Calculation: Total number of ALC days in a given time period (WTIS) x 100 Total number of patient days in the same time period (Bed Census Summary (BCS))/Wait Time Information System (WTIS) Ministry LHIN Accountability Agreement (“MLAA”) 2015-18 ALC Rate 12.7%
4. Quality Improvement Plan The HSP will meet Quality Improvement Plan (QIP) targets as set out in QIP submitted annually recommended education options to Health Quality Ontario (HQObe provided). This plan would be available to the LHIN upon request.
Appears in 1 contract
Samples: Service Accountability Agreement
Performance Indicators. The HSP’s delivery of the Services will be measured by the following Indicators, Targets and where applicable Performance Standards. In the following table: indicator for the applicable year. INDICATOR CATEGORY INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator 2019/20 PERFORMANCE Organizational Health and Financial Indicators Debt Service Coverage Ratio (P) 1 S1 c1 Total Margin (P) 0 S0 c0 Coordination and Access Indicators Percent Resident Days – Long Stay (E) n/a n/a Wait Time from LHIN Determination of Eligibility to LTC Home Response (EM) n/a n/a Long-Term Care Home Refusal Rate (E) n/a n/a INDICATOR CATEGORY Quality and Resident Safety Indicators INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator Percentage of Residents Who Fell in the Last 30 days (EM) n/a n/a 2019/20 PERFORMANCE Percentage of Residents Whose Pressure Ulcer Worsened (EM) n/a n/a Percentage of Residents on Antipsychotics Without a Diagnosis of Psychosis (EM) n/a n/a Percentage of Residents in Daily Physical Restraints (EM) n/a n/a
1. Mississauga Halton LHIN & Long- Term Care Homes Quarterly Sector Meetings a Indigenous Cultural Awareness: The Health Service Provider (HSP) Long -Term Care Home Administrator/Director will report on the activities it has undertaken during the fiscal year to increase the Indigenous cultural awareness and sensitivity of Care or delegate is required its staff, physicians and volunteers (including Board members) throughout the organization. In order to participate support the LHIN’s goal of improving access to health services and health outcomes for Indigenous people, a minimum of 15 per cent of the HSP’s staff will receive Indigenous Cultural Safety training during this reporting period. Meeting this minimum requirement will serve a longer-term goal of involving all HSP staff in the Mississauga Halton LHIN/Longthis educational initiative over time. HSPs will be provided with a list of training options (e.g. online and face-Term Care Homes quarterly meetings to-face sessions) and other educational resources for staff to review performancechoose from. The LHIN may provide one-time funding through a lead agency to support HSP staff participation in priority training offerings. The Indigenous Cultural Awareness Report, quality and compliance.
2. Avoidable ED Transfers The HSP is required using a template to complete and submit to be provided by the LHIN, monthly, the Emergency Department (ED) Transfer Report form to include the frequency and reason for transfers of Long-Term Care Home (LTCH) residents to a hospital emergency department. The monthly reports are is due to the Nurse Practitioner- (NP) Stat Program on LHIN by April 30, 2020 and should be submitted using the 15th subject line: 2019-20 Indigenous Cultural Awareness Report to xx.xxxxxxxxxxxxxxxxxx@xxxxx.xx.xx. An updated/revised reporting template will be forwarded to all HSPs at a later date. HSPs that have multiple accountability agreements with the LHIN should provide one aggregated report for the corporation. Issued pursuant to the Long Term Care Service Accountability Agreement To: The Board of Directors of the following month. (See Schedule C – Reporting Requirements).
3. Alternate Level [Insert Name of Care (ALC) Avoidance [monitoring indicator] The HSP is responsible to accept, support and enable transitions from the hospital, once deemed medical stable, back to the resident’s home (LTCH). The HSP will be responsive to the Alternate Level of Care (ALC) Rate as per the 2018/19 Ministry-LHIN Accountability Agreement target and will work in collaboration with hospitals and community providers in a timely, safe, effective, efficient manner incorporating a patient-centred approach. Definition: Alternate Level of Care (ALC) Rate; This indicator is defined as the proportion of inpatient days in acute and post-acute care settings that are spent as ALC in a specific time period. Calculation: Total number of ALC days in a given time period (WTIS) x 100 Total number of patient days in the same time period (Bed Census Summary (BCS))/Wait Time Information System (WTIS) Ministry LHIN Accountability Agreement (“MLAA”) 2015-18 ALC Rate 12.7%
4. Quality Improvement Plan The HSP will meet Quality Improvement Plan (QIP) targets as set out in QIP submitted annually to Health Quality Ontario (HQO). This plan would be available to the LHIN upon request.LHIN]
Appears in 1 contract
Samples: Service Accountability Agreement
Performance Indicators. The HSP’s delivery of the Services will be measured by the following Indicators, Targets and where applicable Performance Standards. In the following table: INDICATOR CATEGORY INDICATOR P=Performance Indicator E=Explanatory Indicator M=Monitoring Indicator 2019/20 Organizational Health and Financial Indicators Debt Service Coverage Ratio (P) 1 S1 n/a n/a Total Margin (P) 0 S0 n/a n/a Coordination and Access Indicators Percent Resident Days – Long Stay (E) n/a n/a Wait Time from LHIN Determination of Eligibility to LTC Home Response (EM) n/a n/a Long-Term Care Home Refusal Rate (E) n/a n/a Quality and Resident Safety Indicators Percentage of Residents Who Fell in the Last 30 days (EM) n/a n/a Percentage of Residents Whose Pressure Ulcer Worsened (EM) n/a n/a Percentage of Residents on Antipsychotics Without a Diagnosis of Psychosis (EM) n/a n/a Percentage of Residents in Daily Physical Restraints (EM) n/a n/a
1. Mississauga Halton LHIN & Long- Term Care Homes Quarterly Sector Meetings The Health Service Provider (HSP) Long -Term Care Home Administrator/Director of Care or delegate is BSO Indicators: All LTCH are required to participate comply with the reporting requirements established for the provincial BSO program. N/A N/A As required.
2. Response Time to Application: The LTCH will ensure that the 162 (3) of Ontario Regulation CELHIN response time to application is within the legislated time frame in 79/10 of the Mississauga Halton LHIN/Long-Term Care CELHIN will review data order to support efficient system flow and placement. Homes quarterly meetings to review performanceAct, quality and compliance.
2. Avoidable ED Transfers The HSP is required to complete and submit to the LHIN, monthly2007, the Emergency Department (ED) Transfer Report form to include the frequency and reason for transfers of Long-Term Care Home (LTCH) residents licensee will respond to a hospital emergency departmentrequest for placement made by a Placement Coordinator within 5 business days. The monthly reports are due to the Nurse Practitioner- (NP) Stat Program on the 15th of the following monthquarterly. (See Schedule C – Reporting Requirements).
3. Alternate Level of Care (ALC) Avoidance [monitoring indicator] The HSP is responsible to accept, support and enable transitions from the hospital, once deemed medical stable, back to the resident’s home (LTCH). The HSP Chronic performance issues will be responsive to addressed with the Alternate Level of Care (ALC) Rate as per the 2018/19 Ministry-LHIN Accountability Agreement target and will work in collaboration with hospitals and community providers in a timely, safe, effective, efficient manner incorporating a patient-centred approach. Definition: Alternate Level of Care (ALC) Rate; This indicator is defined as the proportion of inpatient days in acute and post-acute care settings that are spent as ALC in a specific time period. Calculation: Total number of ALC days in a given time period (WTIS) x 100 Total number of patient days in the same time period (Bed Census Summary (BCS))/Wait Time Information System (WTIS) Ministry LHIN Accountability Agreement (“MLAA”) 2015-18 ALC Rate 12.7%
4. Quality Improvement Plan The HSP will meet Quality Improvement Plan (QIP) targets as set out in QIP submitted annually to Health Quality Ontario (HQO). This plan would be available to the LHIN upon requestLTCH.
Appears in 1 contract
Samples: Service Accountability Agreement
Performance Indicators. The HSP’s delivery of the Services will be measured by the following Indicators, Targets and where applicable Performance Standards. In the following table: indicator for the applicable year. INDICATOR CATEGORY INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator 2019/20 PERFORMANCE Organizational Health and Financial Indicators Debt Service Coverage Ratio (P) 1 S1 c1 Total Margin (P) 0 S0 cO Coordination and Access Indicators Percent Resident Days – Long Stay (E) n/a n/a Wait Time from LHIN Determination of Eligibility to LTC Home Response (EM) n/a n/a Long-Term Care Home Refusal Rate (E) n/a n/a INDICATOR CATEGORY Quality and Resident Safety Indicators INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator Percentage of Residents Who Fell in the Last 30 days (EM) n/a n/a 2019/20 PERFORMANCE Percentage of Residents Whose Pressure Ulcer Worsened (EM) n/a n/a Percentage of Residents on Antipsychotics Without a Diagnosis of Psychosis (EM) n/a n/a Percentage of Residents in Daily Physical Restraints (EM) n/a n/a
1. Mississauga Halton LHIN & Long- Term Care Homes Quarterly Sector Meetings a Indigenous Cultural Awareness: The Health Service Provider (HSP) Long -Term Care Home Administrator/Director will report on the activities it has undertaken during the fiscal year to increase the Indigenous cultural awareness and sensitivity of Care or delegate is required its staff, physicians and volunteers (including Board members) throughout the organization. In order to participate support the LHIN’s goal of improving access to health services and health outcomes for Indigenous people, a minimum of 15 per cent of the HSP’s staff will receive Indigenous Cultural Safety training during this reporting period. Meeting this minimum requirement will serve a longer-term goal of involving all HSP staff in the Mississauga Halton LHIN/Longthis educational initiative over time. HSPs will be provided with a list of training options (e.g. online and face-Term Care Homes quarterly meetings to-face sessions) and other educational resources for staff to review performancechoose from. The LHIN may provide one-time funding through a lead agency to support HSP staff participation in priority training offerings. The Indigenous Cultural Awareness Report, quality and compliance.
2. Avoidable ED Transfers The HSP is required using a template to complete and submit to be provided by the LHIN, monthly, the Emergency Department (ED) Transfer Report form to include the frequency and reason for transfers of Long-Term Care Home (LTCH) residents to a hospital emergency department. The monthly reports are is due to the Nurse Practitioner- (NP) Stat Program on LHIN by April 30, 2020 and should be submitted using the 15th subject line: 2019-20 Indigenous Cultural Awareness Report to xx.xxxxxxxxxxxxxxxxxx@xxxxx.xx.xx. An updated/revised reporting template will be forwarded to all HSPs at a later date. HSPs that have multiple accountability agreements with the LHIN should provide one aggregated report for the corporation. Issued pursuant to the Long Term Care Service Accountability Agreement To: The Board of Directors of the following month. (See Schedule C – Reporting Requirements).
3. Alternate Level [Insert Name of Care (ALC) Avoidance [monitoring indicator] The HSP is responsible to accept, support and enable transitions from the hospital, once deemed medical stable, back to the resident’s home (LTCH). The HSP will be responsive to the Alternate Level of Care (ALC) Rate as per the 2018/19 Ministry-LHIN Accountability Agreement target and will work in collaboration with hospitals and community providers in a timely, safe, effective, efficient manner incorporating a patient-centred approach. Definition: Alternate Level of Care (ALC) Rate; This indicator is defined as the proportion of inpatient days in acute and post-acute care settings that are spent as ALC in a specific time period. Calculation: Total number of ALC days in a given time period (WTIS) x 100 Total number of patient days in the same time period (Bed Census Summary (BCS))/Wait Time Information System (WTIS) Ministry LHIN Accountability Agreement (“MLAA”) 2015-18 ALC Rate 12.7%
4. Quality Improvement Plan The HSP will meet Quality Improvement Plan (QIP) targets as set out in QIP submitted annually to Health Quality Ontario (HQO). This plan would be available to the LHIN upon request.LHIN]
Appears in 1 contract
Samples: Service Accountability Agreement
Performance Indicators. The HSP’s delivery of the Services will be measured by the following Indicators, Targets and where applicable Performance Standards. In the following table: Organizational Health and Financial Indicators Debt Service Coverage Ratio (P) 1 S1 ≥1 Total Margin (P) 0 S0 ≥0 Please indicate here if you wish to have your DSCR calculated at a corporate level Coordination and Access Indicators Percent Resident Days – Long Average Long-Stay Occupancy / Average Long-Stay Utilization (E) n/a n/a Wait Time from LHIN CCAC Determination of Eligibility to LTC Home Response (E) n/a n/a Long-Term Care Home Refusal Rate (E) n/a n/a Quality and Resident Safety Indicators Percentage of Residents Who Fell in the Last 30 days (E) n/a n/a Percentage of Residents Whose Pressure Ulcer Worsened (E) n/a n/a Percentage of Residents on Antipsychotics Without a Diagnosis of Psychosis (E) n/a n/a Percentage of Residents in Daily Physical Restraints (E) n/a n/a
1. Mississauga Halton LHIN & Long- Term Care Homes Quarterly Sector Meetings The Health Service Provider (HSP) Long -Term Care Home Administrator/Director a In-home BSO Liaison To assist in the development and sustainability of Care or delegate is capacity in each LTC home, each home will be required to participate designate at least one (1) LTC staff member to act as a liaison with the BSO team. This staff member will work with the BSO team (MRT, PRC, GOC, psychiatry) to help develop capacity in each home. This liaison will work to establish a team/group within their home who deals specifically with complex residents with challenging behaviours. This does not have to be a new/separate team – we recognize that many LTC homes have groups/teams that deal specifically with complex residents with palliative care or high-intensity needs ▪ Identification of Liaison ▪ Progress made in the Mississauga Halton LHIN/Long-Term Care Homes quarterly meetings development of behavioral support capacity within the LTCH home Template to review performancebe provided by the LHIN Reporting requirements will be of an explanatory nature. ▪ Q2 & Q4 – Narrative report outlining the progress that has been made to date in the development of behavioral support capacity within the LTCH home. Achievement of Provincial HQO Targets To ensure consistency of care in each LTC home, quality and compliance.
2. Avoidable ED Transfers The HSP is each home will be required to complete and submit to meet Provincial HQO targets over the LHIN, monthly, the Emergency Department (ED) Transfer Report form to include the frequency and reason for transfers course of Long-Term Care Home (LTCH) residents to a hospital emergency departmentthree years. The monthly reports are due LHIN will work with each home to the Nurse Practitioner- (NP) Stat Program on the 15th develop goals and target setting to achieve each of the following monthHQO indicators. · Recent Fall % · Worsening Bladder Control % · Pressure Ulcer % · Physically Restrained % Added in 2017-18 - Chemical Restraint % ▪ 2016/2017 – evaluation and target achievement goal setting for the first year ▪ 2017/2018 – evaluation of progression towards achievement of goals (See Schedule C meeting or above the Provincial Average) ▪ 2018/2019 – achievement of goals (meeting or above the Provincial Average) Template to be provided by the LHIN Reporting Requirements).
3requirements in 2016/2017. Alternate Level of Care (ALC) Avoidance [monitoring indicator] The HSP • If existing LTC home is responsible to acceptnot meeting Provincial Averages, support and enable transitions from the hospital, once deemed medical stable, back to the resident’s home (LTCH). The HSP a plan with goals will be responsive put in place to achieve the Alternate Level of Care (ALC) Rate as per the 2018/19 Ministry-LHIN Accountability Agreement target and will work in collaboration with hospitals and community providers in provincial minimum standards over a timely, safe, effective, efficient manner incorporating a patient-centred approach. Definition: Alternate Level of Care (ALC) Rate; This indicator is defined as the proportion of inpatient days in acute and post-acute care settings that are spent as ALC in a specific three year time period. Calculation: Total number • If existing LTC home is not meeting the Provincial targets – a review of ALC days utilized resources will be conducted, including utilization of NLOT teams, the BSO MRT teams and other resources • LTC homes will be required to fill out the template indicating the plan for achievement of targets over a three year period. Reporting requirements in a given time period (WTIS) x 100 Total number 2017/2018 • An evaluation of patient days progression towards the achievement of Provincial Averages will be conducted utilizing template. • Submission of template will be required in Q2 and Q4 • A review of the utilization of current resources will be conducted including NLOT teams, BSO MRT and other resources. Reporting requirements in 2018/2019 • LTC homes required to achieve Provincial HQO Averages in year three. • An evaluation of achievement utilizing the submitted templates in Q2 and Q4 will be conducted A review of the utilization of current resources will be conducted including NLOT teams, BSO MRT and other resources. In-home Palliative End- of-Life Care Liaison To assist in the same time period development and sustainability of quality palliative end-of-life care in each LTC home, each home will be required to designate at least one (Bed Census Summary (BCS))/Wait Time Information System (WTIS1) Ministry LHIN Accountability Agreement (“MLAA”) 2015-18 ALC Rate 12.7%
4. Quality Improvement Plan The HSP will meet Quality Improvement Plan (QIP) targets LTC staff member to act as set out in QIP submitted annually to Health Quality Ontario (HQO)a liaison with the Hospice Palliative Care Planner at the South East LHIN. This plan would does not have to be available to a member of a new/separate team – we recognize that many LTC homes have groups/teams that deal specifically wih palliative end-of-life care. ▪ Identification of Liaison. ▪ Progress made in the development and sustainability of quality palliative end-of-life care within the LTCH home. Template provided by the LHIN upon requestTemplate to be provided by the LHIN Reporting requirements will be of an explanatory nature. Q2 and Q4 – Narrative report outlining the progress that has been made to date in the development of quality palliative end-of-life care within the LTCH home.
Appears in 1 contract
Samples: Long Term Care Home Service Accountability Agreement
Performance Indicators. The HSP’s delivery of the Services will be measured by the following Indicators, Targets and where applicable Performance Standards. In the following table: indicator for the applicable year. INDICATOR CATEGORY INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator 2019/20 PERFORMANCE Organizational Health and Financial Indicators Debt Service Coverage Ratio (P) 1 S1 ≥1 Total Margin (P) 0 S0 ≥0 Coordination and Access Indicators Percent Resident Days – Long Stay (E) n/a n/a Wait Time from LHIN Determination of Eligibility to LTC Home Response (EM) n/a n/a Long-Term Care Home Refusal Rate (E) n/a n/a INDICATOR CATEGORY INDICATOR P = Performance Indicator E = Explanatory Indicator M = Monitoring Indicator 2019/20 PERFORMANCE TARGET STANDARD Quality and Resident Safety Indicators Percentage of Residents Who Fell in the Last 30 days (EM) n/a n/a Percentage of Residents Whose Pressure Ulcer Worsened (EM) n/a n/a Percentage of Residents on Antipsychotics Without a Diagnosis of Psychosis (EM) n/a n/a Percentage of Residents in Daily Physical Restraints (EM) n/a n/a
1a 3/3 Priority Area: Patient Safety Obligation Type: Compliance Obligation Description, Indicators and Target: HSPs activate Coordinated Care Plans for patients with hospital discharges for: Mental Health and Additions; Chronic Disease - Congestive Heart Failure (CHF); Chronic Disease – Chronic Obstructive Pulmonary Disease (COPD); Behaviours of Dementia; Palliative. Mississauga Halton Performance indicator: Number of individuals living with multiple chronic conditions and/or complex needs who are identified by your organization and have a new coordinated care plan (CCP) developed through the Health Links approach to care. Reporting Requirements: Waterloo Wellington LHIN & Long- to provide template. Issued pursuant to the Long Term Care Homes Quarterly Sector Meetings Service Accountability Agreement To: The Health Service Provider (HSP) Long -Term Care Home Administrator/Director Board of Care or delegate is required to participate in the Mississauga Halton LHIN/Long-Term Care Homes quarterly meetings to review performance, quality and compliance.
2. Avoidable ED Transfers The HSP is required to complete and submit to the LHIN, monthly, the Emergency Department (ED) Transfer Report form to include the frequency and reason for transfers of Long-Term Care Home (LTCH) residents to a hospital emergency department. The monthly reports are due to the Nurse Practitioner- (NP) Stat Program on the 15th Directors of the following month. (See Schedule C – Reporting Requirements).
3. Alternate Level [Insert Name of Care (ALC) Avoidance [monitoring indicator] The HSP is responsible to accept, support and enable transitions from the hospital, once deemed medical stable, back to the resident’s home (LTCH). The HSP will be responsive to the Alternate Level of Care (ALC) Rate as per the 2018/19 Ministry-LHIN Accountability Agreement target and will work in collaboration with hospitals and community providers in a timely, safe, effective, efficient manner incorporating a patient-centred approach. Definition: Alternate Level of Care (ALC) Rate; This indicator is defined as the proportion of inpatient days in acute and post-acute care settings that are spent as ALC in a specific time period. Calculation: Total number of ALC days in a given time period (WTIS) x 100 Total number of patient days in the same time period (Bed Census Summary (BCS))/Wait Time Information System (WTIS) Ministry LHIN Accountability Agreement (“MLAA”) 2015-18 ALC Rate 12.7%
4. Quality Improvement Plan The HSP will meet Quality Improvement Plan (QIP) targets as set out in QIP submitted annually to Health Quality Ontario (HQO). This plan would be available to the LHIN upon request.LHIN]
Appears in 1 contract
Samples: Long Term Care Home Service Accountability Agreement (L Saa)
