Performance Measurement. Satisfactory performance of this CTSA will be measured by: (a) Adherence to this CTSA, including all representations, warranties and covenants; (b) Compliance with Project work plans, schedules, and milestones as mutually agreed in accordance with the TEX-AN NG Customer Services Agreements; (c) Delivery of the Services in accordance with the Service Level Agreements agreed to in Exhibit D Performance Management; (d) Results of audits performed by DIR or its representatives in accordance with Article 8; (e) Timeliness, completeness, and accuracy of required reports agreed to in Exhibit F Reporting; and (f) Achievement of other performance measures developed by Vendor and DIR and as modified from time to time by written agreement.
Appears in 6 contracts
Samples: Communications Technology Services Agreement, Communications Technology Services Agreement, Communications Technology Services Agreement
