Post-Mortem Reports. The purpose of the Post-Mortem Report is to outline the known information regarding the incident and possible root causes and to summarize the incident resolution timeline. If known, it will also identify corrective actions to prevent its reoccurrence. Motricity will create a Post-Mortem Report and provide such report to AT&T per Section 2.2.1.
Post-Mortem Reports. The purpose of the Post-Mortem Report is to identify the origin of an incident and corrective actions which can be taken to prevent its reoccurrence. Post-Mortem Reports shall be limited to incidents classified as Severity A and B, unless otherwise agreed to by the Parties. Microsoft may, at its option, provide Company with a post mortem report following a Severity A or B incident. Root Cause Analysis will be delivered to Company as soon as practicable by Microsoft. Microsoft will provide a written Post Mortem report for Microsoft Severity A incidents within 3 business days of close of the engineering incident Post Mortems. Post mortems will be delivered by XXX or Operations contact during regularly scheduled meetings or other mutually agreed to time.
Post-Mortem Reports. LiveWorld will provide post mortem reports after each Severity 1 or 2 failure. The report will explain the root cause of the problem, and provide the short-term solution implemented to mitigate the issue and a long-term solution for preventing the problem. This document should be emailed to the following eBay Operations email address: sxxxxxxx@xxxx.xxx. eBay will provide LiveWorld a weekly list of opened cases for LiveWorld Services.
Post-Mortem Reports. TeleSign will provide, upon request and via e-mail, a Post-Mortem Report for all “Services Down” tickets that are deemed by TeleSign to materially impact Client.
Post-Mortem Reports. The purpose of the Post-Mortem Report is to identify the origin of an incident and identify corrective actions to prevent its reoccurrence. Intellisync will, upon request, create a preliminary Post-Mortem Report and provide such report to Verizon Wireless within *** of resolution of a Severity 1 event. Intellisync will upon request, create a Post-Mortem Report and provide such report to Verizon Wireless within *** of the close of the incident for any incidents classified as Severity 1 or Severity 2. ***Confidential treatment requested pursuant to a request for confidential treatment filed with the Securities and Exchange Commission. Omitted portions have been filed separately with the Commission. • Each month will provide Verizon Wireless with a report indicating total time of the service that was not available for the previous month. Service Level Availability Report • Each month Intellisync will provide Verizon Wireless with a service level report indicating the levels of Service Availability for the previous month and how such Service Availability was calculated. • The service level report will be due by the 10th day of each month following the month being measured.
Post-Mortem Reports. Sublicensee will provide post mortem reports after each failure to meet any service obligations or performance standards. The report will explain the root cause of the problem, and provide the short-term solution implemented to mitigate the issue and a long-term solution for preventing the problem. Software is available in four editions: Starter, Standard, Professional, and Professional Plus with a minimum three store requirement per month. The number of stores license are reported by the ProStores Channel Manager system during the previous month. Prices are subject to change with a thirty (30) day written notice. After six (6) months, a minimum payment equivalent to three (3) stores of the monthly software commitment may be imposed, unless sub licensee is reasonably increasing the number of hosted stores on a quarter to quarter basis. Store editions are priced (monthly) as follows for sub licensee providing their own hosting: Starter - $ 10.00 Standard - $30.00 Professional - $80.00 Professional Plus - $130.00 (one or more of the three add on modules) Store editions are priced (monthly) as follows for sublicense with Dynamic Concepts, Inc., providing the hosting of their stores and the sub licensee providing support and billing: Starter - $ 46.00 Standard - $90.00 Professional - $125.00 Professional Plus - $180.00 (one or more of the three add on modules)
Post-Mortem Reports. The purpose of the Post-Mortem Report is to identify the origin of an incident and corrective actions which can be taken to prevent its reoccurrence. Post-Mortem Reports shall be limited to incidents classified as Severity A and B, unless otherwise agreed to by the Parties. [*] may, at its option, provide Company with a post mortem report following a Severity A or B incident. Root Cause Analysis will be delivered to Company as soon as practicable by [*]. [*] will provide a written Post Mortem report for [*] Severity A incidents within [*] of close of the engineering incident Post Mortems. Post mortems will be delivered by XXX or Operations contact during regularly scheduled meetings or other mutually agreed to time.
