Premier Support. If Customer is receiving Premiere Support Level, the following shall apply in addition to the support description in Section 1 (General Support Offering):
Appears in 3 contracts
Samples: Master Agreement, Policy and Service Level Agreement, Policy and Service Level Agreement
Premier Support. If Customer is receiving Premiere Support LevelPremier Support, the following shall apply in addition to the support description in Section 1 (General Support Offering):
Appears in 2 contracts
Samples: Service Level Agreement, Support Policy and Service Level Agreement