PREPAID METERING. The Cooperative may offer the option of prepaid metering as an alternative to a deposit. For a consumer who has elected and is approved to participate in prepaid metering:
(a) Consumers may add funds to their account using all payment methods available to regular billing accounts: in person with cash, check, debit or credit card, over the phone (IVR system), Pay-Now on xxxxx.xxx, or through SmartHub. All recurring Cooperative service fees and charges will be paid through the consumer’s prepaid metering account.
(b) At the time of establishing the prepaid metering, the consumer must prepay a minimum credit balance of Fifty Dollars ($50.00) before the service will be activated.
(c) The consumer will purchase service in advance of use. In place of a billing statement, the consumer will receive a monthly statement from the Cooperative providing details such as the number of kilowatt hours used, applicable rate and such other information as the Cooperative chooses to include in the monthly statement.
(d) Failure to make payment in advance will result in the meter automatically shutting off service. Service will not resume until additional funds are added to the meter.
(e) A consumer opting for prepaid metering will have that service for no less than a twelve (12) month term. Early termination of prepaid metering is subject to an early cancellation fee in accordance with the Schedule of Nonrecurring Charges and a deposit may be required.
(f) A consumer enrolled in prepaid metering with a credit balance over Fifty Dollars ($50.00) may request a credit balance refund one (1) time within a twelve (12) month period which will be processed and paid to the consumer by check within thirty (30) days of the request being approved. When requesting a credit balance refund, consumers must retain a minimum of $50.00 credit on their prepaid service after the refund is issued.
PREPAID METERING. The Cooperative may offer the option of prepaid metering as an alternative to a deposit. For a consumer who has elected and is approved to participate in prepaid metering:
(a) Consumers may add funds to their account using all payment methods available to regular billing accounts: in person with cash, check, debit or credit card, over the phone (IVR system), Pay-Now on xxxxx.xxx, or through SmartHub. All recurring Cooperative service fees and charges will be paid through the consumer’s prepaid metering account.
(b) At the time of establishing the prepaid metering, the consumer must
