Pricing and Principal Catalogue. 9.1. The Contractor’s Principal Catalogue must be available to Framework Public Bodies on the Framework Commencement Date. The Contractor will be required to produce and maintain a “Principal Catalogue” containing images, descriptions, specifications and pricing of the Goods, Services and associated Software that will be available from the Contractor under this Framework Agreement. The Principal Catalogue, which will include details of the framework scope as described in section 3 of this document. In addition, the Principal Catalogue should contain the following information: ▪ How to Order ▪ Warranty Information ▪ Account Management Details ▪ Escalation Processes ▪ Best Value and continuous improvement initiatives ▪ Guidance on receipt and return of goods ▪ End-of-life management. Catalogues will be utilised by the Contractor and the Authority to promote and communicate the benefits of the Framework Agreement to eligible public sector bodies. This will be available electronically from the Framework Commencement Date via the Scottish Procurement Knowledge Hub site.
