Priority Escalation Sample Clauses

Priority Escalation. The estimated resolutions times do not guarantee resolution times. Help Desk personnel will determine the initial priority of requests. Requests for higher ticket priority must go through the xxxx or manager to the IT Manager. The Technology Systems Manager willinform xxxx of the status of the request and notify Help Desk personnel accordingly. If a service request is not being addressed in accordance with this SLA
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Priority Escalation. Get the priority you need, your case ticket will be prioritized with iS5Com through our comprehensive priority escalation to senior management for any critical issues. Bi-Weekly Status Reports
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Priority Escalation. Hearsay has initial sole authority to determine the Priority Level of a submitted issue. Some issues may need to be expedited. When this becomes the case, Customer shall notify Hearsay of the critical situation. If Hearsay determines that sufficient information has been provided by Customer and the escalation is accepted, Hearsay will work with Customer on providing the appropriate solution that may accelerate response objectives and target resolutions.
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Priority Escalation. Tickets that have missed their SLA targets may be escalated to a higher priority level, ensuring faster response and resolution times.
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Related to Priority Escalation

  • Seniority Tie Breaker The Employer and the Union agree that where there is a tie in seniority between two or more Employees, a determination of seniority shall be made in the following manner:

  • PRIORITY HIRING CONSIDERATIONS If this Contract includes services in excess of $200,000, the Contractor shall give priority consideration in filling vacancies in positions funded by the Contract to qualified recipients of aid under Welfare and Institutions Code Section 11200 in accordance with Pub. Contract Code §10353.

  • PRIORITY OF USE Any schedule or milestone in this Agreement is estimated based upon the Parties' current understanding of the projected availability of NASA goods, services, facilities, or equipment. In the event that NASA's projected availability changes, Partner shall be given reasonable notice of that change, so that the schedule and milestones may be adjusted accordingly. The Parties agree that NASA's use of the goods, services, facilities, or equipment shall have priority over the use planned in this Agreement. Should a conflict arise, NASA in its sole discretion shall determine whether to exercise that priority. Likewise, should a conflict arise as between two or more non-NASA Partners, NASA, in its sole discretion, shall determine the priority as between those Partners. This Agreement does not obligate NASA to seek alternative government property or services under the jurisdiction of NASA at other locations.

  • INTERIM MAINTENANCE PERIOD During the interim maintenance period between obtaining of the completion certificate of Project and formation and operationalization of the Association the Promoter shall through itself or through a facility management company constitute a committee to run, operate, manage and maintain the Common Areas.

  • Available Funds-Contingency-Termination a. The State is prohibited by law from making commitments beyond the term of the current State Fiscal Year. Payment to Local Agency beyond the current State Fiscal Year is contingent on the appropriation and continuing availability of Agreement Funds in any subsequent year (as provided in the Colorado Special Provisions). If federal funds or funds from any other non-State funds constitute all or some of the Agreement Funds, the State’s obligation to pay Local Agency shall be contingent upon such non-State funding continuing to be made available for payment. Payments to be made pursuant to this Agreement shall be made only from Agreement Funds, and the State’s liability for such payments shall be limited to the amount remaining of such Agreement Funds. If State, federal or other funds are not appropriated, or otherwise become unavailable to fund this Agreement, the State may, upon written notice, terminate this Agreement, in whole or in part, without incurring further liability. The State shall, however, remain obligated to pay for Services and Goods that are delivered and accepted prior to the effective date of notice of termination, and this termination shall otherwise be treated as if this Agreement were terminated in the public interest as described in §2.C.

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