Problem resolution and recommendation Sample Clauses

Problem resolution and recommendation. All parts found defective during preventive or corrective maintenance services will be replaced by supplier with no extra cost to BSP. Back up service unit shall be provided in case the unit is not repaired within 24 hours from the time supplier engineer arrived on the site. The resolution time applies to all components (hardware, software, and peripherals) of the maintenance agreement.
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Problem resolution and recommendation. All parts found defective during preventive or corrective maintenance services will be replaced by supplier with no extra cost to BSP. Back up service unit shall be provided in case the unit is not repaired within 24 hours from the time supplier engineer arrived on the site. The resolution time applies to all components (hardware, software, and peripherals) of the maintenance agreement. Battery Replacement All weak and defective batteries of UPS* shall be replaced immediately by the service provider to avoid any potential UPS downtime. Prior to the installation of the new batteries, a comprehensive battery assessment report and completion report on UPS battery re-banking (if performed) shall be submitted and approved by BSP. All replacement batteries provided shall be covered by a one (1) year warranty from the date of installation. Reporting

Related to Problem resolution and recommendation

  • Problem Resolution The parties shall meet and attempt to resolve all disputes and differences that may arise between the parties hereto concerning construction, interpretation, performance, operations, or breach of the matters referred to in this Agreement prior to seeking any legal remedy.

  • Impasse Resolution Upon the expiration of this Agreement, the remedies for the resolution of any bargaining impasse shall be in accordance with the Illinois Public Labor Relations Act, as amended.

  • Error Resolution In Case of Errors or Questions About Your Prepaid Card Account, telephone us at 0-000-000-0000 or write us at 0000 X. Xxxxxxxxxx Xxxxx, Xxxx# 000, Xxxxx Xxxxxx, XX 00000 as soon as you can, if you think an error has occurred in your prepaid card account. We must allow you to report an error until sixty (60) days after the earlier of the date you electronically access your account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by calling us at 0-000-000-0000 or writing us at 0000 X. Xxxxxxxxxx Xxxxx, Xxxx# 000, Xxxxx Xxxxxx, XX 00000. You will need to tell us: Your name and Card Account number. Why you believe there is an error, and the dollar amount involved. Approximately when the error took place. If you tell us orally, we require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days for the amount you think is in error, so that you will have access to the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten

  • ERROR RESOLUTION NOTICE In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed in this disclosure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

  • DNSSEC proper resolution There is a valid DNSSEC chain of trust from the root trust anchor to a particular domain name, e.g., a TLD, a domain name registered under a TLD, etc.

  • COMPLAINTS HANDLING AND RESOLUTION 44.1 The Supplier shall notify the Authority of any Complaints made by Other Contracting Bodies, which are not resolved by operation of the Supplier's usual complaints handling procedure within five (5) Working Days of becoming aware of that Complaint and such notice shall contain full details of the Supplier's plans to resolve such Complaint.

  • Informal Resolution Process Note: Step 1 (Informal Resolution Process) is not required in order to proceed to Step 2 (Formal Complaint Process).

  • DNS resolution RTT Refers to either “UDP DNS resolution RTT” or “TCP DNS resolution RTT”.

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