Program Complaints Sample Clauses

Program Complaints. A. All complaints received by Contractor regarding a DMC certified facility shall be forwarded to: Drug Medi-Cal Complaints are to be submitted to: Department of Health Care Services P.O. Box 997413 Sacramento, CA 00000-0000 Call the Hotline Phone Toll-Free: (000) 000-0000 Complaints for Residential Adult Alcoholism or Drug Abuse Recovery or Treatment Facilities may also be made by telephoning the appropriate licensing branch listed below: SUD Compliance Division: Public Number: (000) 000-0000 Toll Free Number: (000) 000-0000 The Complaint Form is available and can also be submitted online at: xxxx://xxx.xxxx.xx.xxx/individuals/Pages/Sud-Complaints.aspx B. Counties shall be responsible for investigating complaints and providing the results of all investigations to DHCS’s e-mail address by secure, encrypted e-mail to: XXXXxxxxxXxxxxxx@xxxx.xx.xxx within two (2) business days of completion;
Sample 1Sample 2Sample 3See All (8)
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Program Complaints. All complaints received by Contractor regarding a DMC certified facility shall be forwarded to:
Sample 1Sample 2Sample 3See All (5)
Program Complaints. 1. All complaints received by Contractor regarding a DMC certified facility shall be forwarded to: Submit to Drug Medi-Cal Complaints: Department of Health Care Services X.X. Xxx 000000 Xxxxxxxxxx, XX 00000-0000 Alternatively, call the Hotlines: Drug Medi-Cal Complaints/Grievances: (000) 000-0000 Drug Medi-Cal Fraud: (000) 000-0000 Complaints for Residential Adult Alcoholism or Drug Abuse Recovery or Treatment Facilities may be made by telephoning the appropriate licensing branch listed below: SUD Compliance Division: Public Number: (000) 000-0000 Toll Free Number: (000) 000-0000 The Complaint Form is available and can may be submitted online: xxxx://xxx.xxxx.xx.xxx/individuals/Pages/Sud-Complaints.aspx 2. Counties shall be responsible for investigating complaints and providing the results of all investigations to DHCS’s e-mail address by secure, encrypted e-mail to XXXXxxxxxXxxxxxx@xxxx.xx.xxx within two (2) business days of completion.
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Program Complaints i. All complaints received by the CONTRACTOR regarding a DMC provider shall be forwarded to MCBHD within two (2) business days as follows: DHCS Medi-Cal Behavioral Health Division 0000 Xxxxxxx Xxxxxx, XX# 0000 Sacramento, CA 95814 ii. CONTRACTOR shall Report suspected Medi-Cal Fraud • Online: xxxxx://xxx.xxxx.xx.xxx/individuals/Pages/StopMedi- CalFraud.aspx • By email: xxxxx@xxxx.xx.xxx • By phone: 0-000-000-0000 • By mail: Medi-Cal Fraud Complaint – Intake Unit Audits and Investigations PO Box 997413, MS 2500 Sacramento, CA 95899-7413
Sample 1
Program Complaints. A. All complaints received by Contractor regarding a DMC certified facility shall be forwarded to:‌ Drug Medi-Cal Complaints are to be submitted to: Department of Health Care Services X.X. Xxx 000000 Xxxxxxxxxx, XX 00000-0000 Call the Hotline‌‌ Phone Toll-Free: (000) 000-0000 Complaints for Residential Adult Alcoholism or Drug Abuse Recovery or Treatment Facilities may also be made by telephoning the appropriate licensing branch listed below:
Sample 1
Program Complaints. Civil rights complaints may appear to be the same as a Program complaint: slow service, rudeness, and excessive requirements; but as soon as someone alleges it is because they fall under one of the protected bases it becomes a Civil Rights complaint.
Sample 1

Related to Program Complaints

  • Product Complaints Subdistributor shall promptly notify Distributor of (but in no event later than 24 hours after receipt), and provide, upon Distributor’s request, reasonable assistance to address and investigate, any complaint or adverse claim about any Product or its use of which Subdistributor becomes aware;

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Delays and Complaints Delivery delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract, via the Complaint to Vendor process (PUR 7017 form) contemplated for this Contract, may result in default proceedings and cancellation.

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Program Compliance The School Board shall be responsible for monitoring the program to provide technical assistance and to ensure program compliance.

  • Complaints Investigation The employee who complains of harassment under the provisions of the Human Rights Code must first comply with the Employer’s harassment policy procedures before filing a grievance or human rights complaint.

  • Adverse Events Subsequent to the date hereof, there shall not have occurred any of the following: (i) a suspension or material limitation in trading in securities generally on the New York Stock Exchange, the NASDAQ National Market or the NASDAQ Global Market, (ii) a general moratorium on commercial banking activities in the People’s Republic of China or New York, (iii) the outbreak or escalation of hostilities involving the United States or the People’s Republic of China or the declaration by the United States or the People’s Republic of China of a national emergency or war if the effect of any such event specified in this clause (iii) in your reasonable judgment makes it impracticable or inadvisable to proceed with the public offering or the delivery of the Shares on the terms and in the manner contemplated in the Prospectus, or (iv) such a material adverse change in general economic, political, financial or international conditions affecting financial markets in the United States or the People’s Republic of China having a material adverse impact on trading prices of securities in general, as, in your reasonable judgment, makes it impracticable or inadvisable to proceed with the public offering of the Shares or the delivery of the Shares on the terms and in the manner contemplated in the Prospectus.

  • Procurement Related Complaints and Administrative Review 49.1 The procedures for making a Procurement-related Complaint are as specified in the TDS. 49.2 A request for administrative review shall be made in the form provided under contract forms.

  • Notice of Complaints Each Seller shall promptly notify the applicable Purchaser upon becoming aware of any complaint concerning any Serviced Appointment made by any party to the Serviced Corporate Trust Contracts, any Securityholder, any Credit Enhancement Provider or any rating agency.

  • Errors, Questions, and Complaints a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above. b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. Tell us your name; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. c. If you tell us orally, we may require that you send your complaint in writing within ten (10) Business Days after your oral notification. Except as described below, we will determine whether an error occurred within ten (10) Business Days after you notify us of the error. We will tell you the results of our investigation within three (3) Business Days after we complete our investigation of the error, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Eligible Transaction Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Eligible Transaction Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. We may revoke any provisional credit provided to you if we find an error did not occur.

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