Program Complaints Sample Clauses

Program Complaints. 1. All complaints received by Contractor regarding a DMC certified facility shall be forwarded to: Submit to Drug Medi-Cal Complaints: Department of Health Care Services X.X. Xxx 000000 Xxxxxxxxxx, XX 00000-0000 Alternatively, call the Hotlines: Drug Medi-Cal Complaints/Grievances: (000) 000-0000 Drug Medi-Cal Fraud: (000) 000-0000 Complaints for Residential Adult Alcoholism or Drug Abuse Recovery or Treatment Facilities may be made by telephoning the appropriate licensing branch listed below: SUD Compliance Division: Public Number: (000) 000-0000 Toll Free Number: (000) 000-0000 The Complaint Form is available and can may be submitted online: xxxx://xxx.xxxx.xx.xxx/individuals/Pages/Sud-Complaints.aspx
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Program Complaints. A. All complaints received by Contractor regarding a DMC certified facility shall be forwarded to: Drug Medi-Cal Complaints are to be submitted to: Department of Health Care Services P.O. Box 997413 Sacramento, CA 00000-0000 Call the Hotline Phone Toll-Free: (000) 000-0000 Complaints for Residential Adult Alcoholism or Drug Abuse Recovery or Treatment Facilities may also be made by telephoning the appropriate licensing branch listed below: SUD Compliance Division: Public Number: (000) 000-0000 Toll Free Number: (000) 000-0000 The Complaint Form is available and can also be submitted online at: xxxx://xxx.xxxx.xx.xxx/individuals/Pages/Sud-Complaints.aspx
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Program Complaints. Civil rights complaints may appear to be the same as a Program complaint: slow service, rudeness, and excessive requirements; but as soon as someone alleges it is because they fall under one of the protected bases it becomes a Civil Rights complaint. Addendum – Civil Rights Complaints vs. Program Complaints Examples
Sample 1
Program Complaints. A. All complaints received by Contractor regarding a DMC certified facility shall be forwarded to:‌ Drug Medi-Cal Complaints are to be submitted to: Department of Health Care Services X.X. Xxx 000000 Xxxxxxxxxx, XX 00000-0000 Call the Hotline‌‌ Phone Toll-Free: (000) 000-0000 Complaints for Residential Adult Alcoholism or Drug Abuse Recovery or Treatment Facilities may also be made by telephoning the appropriate licensing branch listed below:
Sample 1
Program Complaints i. All complaints received by the CONTRACTOR regarding a DMC provider shall be forwarded to MCBHD within two (2) business days as follows: DHCS Medi-Cal Behavioral Health Division 0000 Xxxxxxx Xxxxxx, XX# 0000 Sacramento, CA 95814
Sample 1

Related to Program Complaints

  • Client Complaints The Operator and AHS shall promptly inform the other party of any material complaints, concerns or grievances made to or against the Operator with respect to the Services. The Operator acknowledges that AHS is required to establish and maintain a patient concerns resolution process in accordance with the Patient Concerns Resolution Process Regulation (AR 124/2006) and that AHS has been advised by the Office of the Alberta Ombudsman that all contracted service providers are also required to have a patient concerns resolution process in place. The Operator shall comply with the Patient Concerns Resolution Process in Schedule “D”, Appendix 5.

  • Feedback and Complaints 34.1. The primary responsibility for receiving feedback and investigating complaints promptly and thoroughly in respect of the Services shall rest with the Contractor. The Contractor shall have procedures in place, which are acceptable to the ESFA, to gather and act upon feedback and complaints from Learners and/or their representatives and employers and the wider community.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Anonymous Complaints When an anonymous complaint, where the complaint, if true, would not or could not lead to criminal charges, is made against a member and no corroborative evidence is obtained through a prompt investigation by management, the complaint shall be classified as unfounded. No disciplinary action may be brought as the result of unfounded complaints.

  • Delays and Complaints Delivery delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract, via the Complaint to Vendor process (PUR 7017 form) contemplated for this Contract, may result in default proceedings and cancellation.

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Grievances and Complaints 5.1 It is the mutual desire of the parties hereto that grievances and complaints relative to this Agreement or working conditions generally shall be adjusted as quickly as possible.

  • Compensation Complaints All complaints involving or concerning the payment of compensation shall be initially filed in writing with the Human Resources Director. Only complaints which allege that employees are not being compensated in accordance with the provisions of this MOU shall be considered as grievances. Any other matters of compensation are to be resolved in the meeting and conferring process, if not detailed in the MOU which results from such meeting and conferring process shall be deemed withdrawn until the meeting and conferring process is next opened for such discussion. No adjustment shall be retroactive for more than two (2) years from the date upon which the complaint was filed.

  • Questions and Complaints If you have a concern or complaint about your treatment or about your billing statement, please talk to us about it. We will take your criticism seriously and respond respectfully. If you have questions about this notice, disagree with a decision we make about access to your records, or have other concerns about your privacy rights, you may contact us at 720.324-8781. If you believe that your privacy rights have been violated and wish to file a complaint with us, you may send your written complaint to: Xxxxx X. Xxxxxx, Ph.D. Enrich Relationship Center of Colorado 0000 Xxxx Xxxxxxx Xxxxxx, Xxxxx 000 Centennial, CO 80112 You may also send a written complaint to the Secretary of the U.S. Department of Health and Human Services. We can provide you with the appropriate address upon request. You have specific rights under the Privacy Rule. We will not retaliate against you for exercising your right to file a complaint. We reserve the right to change the terms of this notice and to make the new notice provisions effective for all PHI that we maintain. A FINAL WORD The therapeutic relationship is a very personal and individualized partnership. We want to know what you find helpful and what, if anything, may be getting in the way. We want you to feel free to share with us what we can do to help. YOUR SIGNATURE BELOW INDICATES THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ITS TERMS AND SERVES AS AN ACKNOWLEDGEMENT THAT YOU HAVE RECEIVED THE HIPAA NOTICE DESCRIBED ABOVE. Signature: Date:

  • Harassment Complaint Procedures In the case of a complaint of either personal or sexual harassment, the following shall apply:

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