Proposed Critical Success Factors Sample Clauses

Proposed Critical Success Factors. Research on CSFs in ERP implementation efficiency is still fragmented. Most literature combines the CSFs with different ERP characteristics [4]. Factors affecting ERP implementation are complex and abundant and numerous authors have identified a variety of factors that can be considered to be critical to the success of an ERP implementation [1]. Xxxxx et al. [5] summarized 12 previous studies that proposed CSFs for ERP systems implementation. Through an extensive literature review in books, journals and Internet 16 more studies that discussed CSFs for ERP systems implementation were found and summarized. In the case where the author(s) published more than one article in the area, only the latest publication was used. Considering this criteria, 28 articles were accepted and reviewed. In this review wherever necessary, it has been provided a common name for the same concept named differently by the various authors. The definition by each author has been considered in this unification. A summary of this literature review is provided in a table form and a copy of it is available upon request. Xxxxx et al. [5] pointed out 15 factors as CSFs from their review. These CSFs are: 1) top management support, 2) clear goals and objectives, 3) communication, 4) training and education, 5) vendor support,