Common use of Public Education and Outreach Clause in Contracts

Public Education and Outreach. The Contractor shall perform all public education and outreach 417 activities appropriate to: inform Customers about their proper participation in the programs and 418 services described in this Agreement; encourage Customers’ maximum participation in waste 419 reduction, recycling, and Diversion programs; and, comply, on behalf of the County, with all local 420 government requirements for education and outreach as required by AB 341 and AB 1826. At a 421 minimum, Contractor shall provide: 422 i) A quarterly mailer to all Residential Customers focused on increasing Diversion by educating 423 Customers about the available services (e.g. Bulky Items, Christmas Trees, Accepted/Prohibited 424 Recyclable Materials, etc.); 425 ii) A semi-annual mailer to all Multiple-Unit Dwelling property owners and/or managers focused 426 on ensuring their awareness of and compliance with the requirements of AB 341 and notifying 427 them of the availability of Contractor’s staff to assist in developing or improving their recycling 428 programs; 429 iii) A semi-annual mailer to all Commercial Customers focused on ensuring their awareness of and 430 compliance with the requirements of AB 341 (mandatory commercial recycling) and AB 1826 431 (mandatory commercial organics) and notifying them of the availability of Contractor’s staff to 432 assist in developing or improving their recycling programs; 433 iv) Graphically-oriented flyers, brochures, adhesive labels, and posters for use in and around Solid 434 Waste and Recyclable Materials Containers and interior receptacles to educate users about the 435 acceptable and prohibited materials for each program; 436 v) A website including a comprehensive listing of Contractor’s services and Maximum Rates, 437 acceptable and prohibited materials for each program, and the ability for Customers to contact 438 Contractor; and, 439 vi) An annual visit to each and every Commercial and Multiple-Unit Dwelling Customer to assess 440 their recycling programs, offer suggestions for improvement, adjust service levels, provide 441 collateral educational materials, and inform them of their obligations under AB 341. 442 vii) Beginning three (3) months prior to the commencement of Collection services under this 443 Contract, Contractor shall distribute, once per month, educational information about the proper 444 disposal of Excluded Waste to all Collection Customers. Upon commencement of services, 445 Contractor shall then continue such distribution biannually throughout the Term of this Contract. 446 Section 4.5: Standard of Performance 447 Contractor shall at all times comply with Applicable Laws and provide services in a manner that is safe to 448 the public and the Contractor’s employees. Except to the extent that a higher performance standard is 449 specified in this Agreement, Contractor shall perform services in accordance with management practices 450 common to the solid waste and recycling industry in California.

Public Education and Outreach. The Contractor shall perform all public education and outreach 417 418 activities appropriate to: inform Customers about their proper participation in the programs and 418 419 services described in this Agreement; encourage Customers’ maximum participation in waste 419 420 reduction, recycling, and Diversion programs; and, comply, on behalf of the County, with all local 420 421 government requirements for education and outreach as required by AB 341 and AB 1826. At a 421 422 minimum, Contractor shall provide: 422 423 i) A quarterly mailer to all Residential Customers focused on increasing Diversion by educating 423 424 Customers about the available services (e.g. Bulky Items, Christmas Trees, Accepted/Prohibited 424 425 Recyclable Materials, etc.); 425 426 ii) A semi-annual mailer to all Multiple-Unit Dwelling property owners and/or managers focused 426 427 on ensuring their awareness of and compliance with the requirements of AB 341 and notifying 427 428 them of the availability of Contractor’s staff to assist in developing or improving their recycling 428 429 programs; 429 430 iii) A semi-annual mailer to all Commercial Customers focused on ensuring their awareness of and 430 431 compliance with the requirements of AB 341 (mandatory commercial recycling) and AB 1826 431 432 (mandatory commercial organics) and notifying them of the availability of Contractor’s staff to 432 433 assist in developing or improving their recycling programs; 433 ; 434 iv) Graphically-oriented flyers, brochures, adhesive labels, and posters for use in and around Solid 434 435 Waste and Recyclable Materials Containers and interior receptacles to educate users about the 435 436 acceptable and prohibited materials for each program; 436 v) A website including a comprehensive listing of Contractor’s services and Maximum Rates, 437 acceptable and prohibited materials for each program, and the ability for Customers to contact 438 Contractor; and, 439 vi) An annual visit to each and every Commercial and Multiple-Unit Dwelling Customer to assess 440 their recycling programs, offer suggestions for improvement, adjust service levels, provide 441 collateral educational materials, and inform them of their obligations under AB 341. 442 vii) Beginning three (3) months prior to the commencement of Collection services under this 443 Contract, Contractor shall distribute, once per month, educational information about the proper 444 disposal of Excluded Waste to all Collection Customers. Upon commencement of services, 445 Contractor shall then continue such distribution biannually throughout the Term of this Contract. 446 Section 4.5: Standard of Performance 447 Contractor shall at all times comply with Applicable Laws and provide services in a manner that is safe to 448 the public and the Contractor’s employees. Except to the extent that a higher performance standard is 449 specified in this Agreement, Contractor shall perform services in accordance with management practices 450 common to the solid waste and recycling industry in California.