Recovery Exercises. SS&C’s Data Center Disaster Recovery plan exercises the recovery of products according to RTO and RPO, SS&C has created the following exercise duration periods to accommodate product recovery, pre-nightly testing, nightly processing, and post-nightly testing:
Recovery Exercises. SS&C’s Data Center Recovery plan exercises the recovery of products according to RTO and RPO. SS&C labels recovery exercises “4-Hour” and “24-Hour”, which indicates the RTOs exercised. SS&C has created the following exercise duration periods to accommodate product recovery, pre-nightly testing, nightly processing, and post-nightly testing: • 4-Hour RTO exercises—24-hour period • 24-Hour RTO exercises—48-hour period System support, product support, and applicable business units participate during scheduled exercises. SS&C exercises components associated with product recovery during a 4-hour or 24-hour RTO exercise, including but not limited to the following: • Operating systems • Databases
Recovery Exercises. SS&C’s Data Center Disaster Recovery plan exercises the recovery of products according to RTO and RPO, SS&C has created the following exercise duration periods to accommodate product recovery, pre-nightly testing, nightly processing, and post-nightly testing: • 4 Hour RTO exercises = 24 hour testing window System support, product support, and applicable business units participate during scheduled exercises. SS&C exercises components associated with product recovery during a 4-hour or 24-hour RTO exercise, including but not limited to the following: • Operating systems • Databases • Applications • Networks • Hardware All 4 RTO recovery programs consist of the following types of exercises: Internal Exercises – These exercises provide SS&C additional opportunities to validate recovery objectives. External Exercises – These exercises provide clients an opportunity to view, manipulate, and use recovered products according to their pre-defined recovery objectives, including network. Each 4-Hour RTO recovery exercise is scheduled at least annually. SS&C schedules these exercises for the upcoming year, approximately three months before year-end. Dates and times of testing between both Client and SS&C need to be approved by both parties well in advance of any tests. SS&C will be available to discuss with Client the results of the testing. A copy of the results validating the Disaster Recovery Plan testing is required by Client from SS&C, with SS&C management’s attestation to those results. Contents of that report will be: • Overview of failover process • High level plan of process • Recovery time objective (RTO) used for the exercise • Actual RTO achieved • Recovery point objective (RPO) used for the exercise • Actual RPO achieved • SS&C’s conclusion related to the success of the exercise • Gaps identified, resulting from exercise • Expected remediation plans and date for these gaps, if any
