Redress Procedure. 9.01 All request and/or complaints shall be taken up with an employee's immediate supervisor. 9.02 It is recognized by the Corporation and the Union that not every such request or complaint is necessarily a grievance (as defined in Clause 10:01 hereof) entitled to be handled under the grievance procedure as hereinafter provided.
Appears in 3 contracts
Samples: Collective Agreement, Collective Agreement, Collective Agreement
Redress Procedure. 9.01 All request and/or complaints shall be taken up with an employee's ’s immediate supervisor.
9.02 It is recognized by the Corporation and the Union that not every such request or complaint is necessarily a grievance (as defined in Clause 10:01 10.01 hereof) entitled to be handled under the grievance procedure as hereinafter provided.
Appears in 1 contract
Samples: Collective Agreement